79 Reviews
Traveller Rating
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Excellent35
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Very Good33
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Good8
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We found the hotel staff working in all areas, to be very friendly and helpful and cannot think of any criticism. The Thomson reps were very friendy and helpful although they do need to check the timings on the PAL promotions (free excursions in exchange for suffering a sales presentation). We booked the Tarragona excursion having been informed that the sales presentation would only be for about 20 minutes. 1 hour later we were still their being lectured by sales people on the miraculous properties of Merino wool and why we should pay them
Travel operator: Thomson
Travel operator: first choice
we didnt like the cooked breakfast but there was lots of cereal fruit toast croissants etc ...the desserts were lovely and lots and lots of them too
the hotel was located right on a lovely sandy beach with clear water and we really enjoyed that
the staff were friendly, and very helpful , specially Jacqeline , she was fantastic !!!
entertainment was very good , varied and very exciting
all in all i would definately recommend this hotel
Travel operator: thomson
Rooms are small though and storage is not great, but with the outsatnding Beach, Portaventura park a short bus ride away and great staff/ food etc. this is soon forgiven.
Please don't visit Portaventura though, AS WE DON'T WANT IT SWAMPED WITH UK VISITORS ! Its wonderful, but expect busy weekends and not many english speaking guides etc. They can speak English, but choose not to apperently.
Travel operator: Thomson
the hotel is very clean apart from the sand in places but with the hotel being on the beach its hard to get every grain. la pineda is excellent, quiet and a lovely beach apart from the hair braiders that are on ur back asking to do all your hair all the time.
the food was great always something to eat, we have a fussy 3/4 year old and she always found something to eat, ahe had her birtday while we were away and we booked a cake and it was lovely. all the waiters came up and sung happy birthday and we were given a bottle of champagne, she loved it definatly a birthday to remember.
the entertainment was excellent, essesaially jacqualine, she was soo funny and always got people envolved, my daughter loved her to bits, marcus and adaia were good fun too. activities during the day for adults and for children, the same on a night, theres always something to do. pools are small but big enough for the hotel as its so close to the beach.
definatly go to portaventura its a great day out for all your family but get your tickets on line before you go couse it will save you loads of money....
we have only been home a week and already booked for october, so if you want a great family holiday this is the place to go....
Travel operator: thompson
Travel operator: thompson
The pool is quite small and you cannot take any inflatables in as it makes it even more cramped and sunbeds are not plentiful but if you're prepared to get up and queue between 7:30 and 8am you will get one. There are plenty of chairs and tables poolside if you don't fancy the early morning rush.
Prices in the bar and for food are very expensive ie 1 euro 55 for a small plastic cup of coke from a pump mostly ice! But there are plenty of small supermarkets where you can buy drinks and snacks for a much reduced price, and let's be honest you pay mainly for the service when you pay hotel prices which I didn't think I was getting so I had no quarms walking across the road to buy drinks.
The location of the hotel is excellent, right on the beach, which is a man made beach.
The entertainment in the hotel was good if you like that sort of thing. The Animation team work very hard and do a great job. There are games all day for children and adults and bingo, a mini disco and a show, karaoke or disco every night. The only problem is if your room is over the pool you won't get any sleep until it all finishes which is 12ish!! So if you've got any early morning excursions planned take ear plugs.
The food was good, lots of choice and the menu did vary slightly from week to weeek although on the whole it was pretty much the same. There was plenty of food and it was always hot and fresh and when you consider the numbers being catered for you cannot complain at all. Drinks are plentiful at breakfast but you have to pay for your drinks in the evening including water. Top tip, if you buy a bottle of wine they will label it and keep it for you for the next evening, which we only discovered half way through our holiday. It works out cheaper than buying the wine by the glass. The restaurant gets quite busy at peak times and they get a bit fed up when people arrive for breakfast at 10am when the restaurant shuts at 10.15am, so be warned if you are late!!!
The kids club was good, the girls were really friendly and it was nice for the kids to have a cool off in an air conditioned room for a couple of hours. There is evening club most nights from 7-9pm which costs 3E and mini club organised by Animation some evenings for kids to go to whilst the entertainment is on from about 10-11.30pm.
All in all I would recommend this hotel as it is clean, well located and the rooms are a good size. But we've been now and there's a big world out there so probably won't be going back.
Travel operator: Thomson
The hotel itself had a lovely setting. Directly onto the South side of La Pineda beach. The location of the hotel was excellent. Whilst not in the heart of bustling Salou it was only a short bus ride if you were looking for that type of holiday.
The Entertainment and Kids Club staff deserve a special mention. These people work extremely hard and the kids really seemed to enjoy themselves in a friendly safe environment.
The Entertainment was excellent with music from tribute acts such as Village People, Four Tops and Take That. SJ Ricky also keep the holidaymakers entertained with his disco party on the Friday nights. Again the childrens entertainers were excellent.
Special thanks to Jacqueline and Carlos who put on many excellent programs of activities throughout the day.
The food was mixed with breakfast a bit bland and same everyday. However, the evening meals were excellent and special thanks to the chef with the carvery each nite.
We would definitely visit this hotel again. The welcome was excellent and would highly recommend a visit for any family!
Travel operator: Skytours
I am going again in July 2010 just with Emily and Mummy this time.
I can't wait to see all my hotel buddies again!
Charlotte, Mummy and Emily, Grandma and Pops!
Travel operator: Thomsons
On arrival check in was quick and reception staff were friendly. The lifts were a bit hectic but that is to be expected with a coach load of new arrivals. Our room was basic but clean and the only downside was the lack of wardrobe space but this seems to be a common problem in Spainish hotels. Our beds were made and we had new towels everyday as long as the sign was put on the door and dirty towels on the bathroom floor.
There was plenty of choice for Breakfast and Evening meal and no one could complain they went hungry as there was always something to eat.
We found all the hotel staff friendly with nothing too much trouble, our 7 year old son accidently broke the shower mixer tap and it was fixed straight away. We also requested extra pillows and they were also sent to the room within an hour of requesting.
The entertainment team worked extremely hard and long hours. Activities were for both adults and children at various times during the day, with the usual bingo, mini-disco and show on a night.
I would recommend this hotel to families. It is not a quiet hotel so if you want peace and quiet I would stay somewhere else. We can't wait to go back as our son loved it, and a happy kid equals happy hols!!
Travel operator: Thomson
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