38 Reviews
Traveller Rating
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Excellent15
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Very Good13
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Good5
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 1 month ago
myself my husband and our two children and two friends with there two children stayed here in october this year, all i can say is it was brilliant we stayed for two weeks our friends stay for one week but they didnt want to come home, the staff were fab the rooms spotless when we go back to turkey we will defo go back here
Travel operator: going places
Recommended
17 years 2 months ago
Its was great - We really enjoyed our hol. The apts were very clean. Although we were self catering we did eat in the bar once or twice - it was great (bit more expensive that outwith apts), the location was great, it wasfar enough away from the biz to enable us to sleep in peace at night but there is buses that run every 10 mins from outside the apts which cost 1 YTL (40p)each that take to to the centre in 7 mins. Staff were very welcoming too (they did hassle us a few times to eat in the bar but once you said no they were fine). There was entertainment on mostly every night but we didnt want to stay within the apts. Pool area (with flume and slide) is very clean and tidy - staff are always tidying - i recommend these apts
Travel operator: Holidays for U
Recommended
17 years 2 months ago
Well we've been back for a week and we have never looked forward to coming home from a holiday as much as we did from this one!!
We found that when we walked into the bar area we was looked up and down, by the other English people there at first we thought it was just us being paranoid but as the days went on still no one spoke to us even though we tried to speak to ome of the people.
We also found that the staff in the bar to be annoying, they would run around your table while you were trying to eat and be spitting napkins through straws at each other, we very rarely spent much time at the hotel. We went round the pool in the day once as we were made to feel uncomfortable.
We spoke to our rep on the first day to complain about our room which was what can only be descrided as the dungeon, we had to go downstairs from the loby to get to our room . We arrived on the Tuesday and she told us that the earliest we could move would be Friday and she would contact us, she never did and as we spent most of our time away from the hotel we never saw her.
The lad on reception was nothing but rude and unhelpful from the moment we arrived.
i would suggest to people not to buy anything from the hotel shop at at time it can be x3 the price what you would pay round the corner!
I would not recomend this hotel to couples, it's mainly aimed at families, but the entertainment that they have at night is repetative and some parts is not suitable for kids i found.
But appart from all that it was very clean and the cleaners did their best and always seemed happy to help!
We found that when we walked into the bar area we was looked up and down, by the other English people there at first we thought it was just us being paranoid but as the days went on still no one spoke to us even though we tried to speak to ome of the people.
We also found that the staff in the bar to be annoying, they would run around your table while you were trying to eat and be spitting napkins through straws at each other, we very rarely spent much time at the hotel. We went round the pool in the day once as we were made to feel uncomfortable.
We spoke to our rep on the first day to complain about our room which was what can only be descrided as the dungeon, we had to go downstairs from the loby to get to our room . We arrived on the Tuesday and she told us that the earliest we could move would be Friday and she would contact us, she never did and as we spent most of our time away from the hotel we never saw her.
The lad on reception was nothing but rude and unhelpful from the moment we arrived.
i would suggest to people not to buy anything from the hotel shop at at time it can be x3 the price what you would pay round the corner!
I would not recomend this hotel to couples, it's mainly aimed at families, but the entertainment that they have at night is repetative and some parts is not suitable for kids i found.
But appart from all that it was very clean and the cleaners did their best and always seemed happy to help!
Travel operator: JMC
17 years 2 months ago
We arrived her ofr a 2 week lazy holiday which is what we got. The staff fell over themselves to help making it a very delightful time. Our room was spotlessly clean with clean linen every 2 days which was displayed beautifuly with petals laid on the bed.
Although we didnt take part in the entertainment we really enjoyed it.
Although we didnt take part in the entertainment we really enjoyed it.
Travel operator: JMC
Recommended
17 years 3 months ago
This hotel is really nice and very clean, the staff are brilliant and the entertainment is fabulous day and night for both children and adults. We would all definately stay there and hopeing to do so next year. the bar and restaurant staff are great and they make you feel really welcome if you want real good fun i highly recommend club alpina, you dont even need to leave the hotel to have a good time it really is great.
Travel operator: goldtrail
Recommended
17 years 3 months ago
The best holiday i have ever been on in my life:
Food--fabulous
Room--was all you really needed for what you do in it
Staff--even more fabulous especially-Jimmy(Cheeky Bugger), James(Hunny Bunny), Alex(afrooman), Martin, Mike, JayJay, Musty and Ulash(turkish-bob) all Miss all of you :)
I really hope i visit this hotel again, but i can say it would be nothing without the people and staff that make it.
Food--fabulous
Room--was all you really needed for what you do in it
Staff--even more fabulous especially-Jimmy(Cheeky Bugger), James(Hunny Bunny), Alex(afrooman), Martin, Mike, JayJay, Musty and Ulash(turkish-bob) all Miss all of you :)
I really hope i visit this hotel again, but i can say it would be nothing without the people and staff that make it.
Travel operator: Thomas Cook
Recommended
17 years 3 months ago
Club Alpina Apts was great, i went with the family and we all had a great time, kids loved it and they cried when they left.
The Rooms were okay clean, spaicous.
The pool was clean the children loved it.
We will definatley come back again in agaust.
The Rooms were okay clean, spaicous.
The pool was clean the children loved it.
We will definatley come back again in agaust.
Travel operator: Thomas Cook
Recommended
17 years 4 months ago
Our first impression was that the room was a bit drab and dark but this paled into insignificance when we went to the pool and met 'the lads'! The free airCon was desperately needed in july.
An excellent holiday was had by all and the entertainment/waiter crew cannot give you (and especially my daughters) enough attention....they were great fun! My wife thinks that they have 'too much fun'!!! The mini flumes at the pool were an added bonus. Be prepared to get involved....i was Whitney Houston for an evening and my wife belly danced on stage for the first time ever. If you insist you do not want to get on stage etc. they do leave you alone but...you're on holiday SO ENJOY!!!
Many thanks to Puffi, Oktay (Mike), JayJay, Jimmy, Mahoney, AfroMan, Sebastian, James and Rambo.
An excellent holiday was had by all and the entertainment/waiter crew cannot give you (and especially my daughters) enough attention....they were great fun! My wife thinks that they have 'too much fun'!!! The mini flumes at the pool were an added bonus. Be prepared to get involved....i was Whitney Houston for an evening and my wife belly danced on stage for the first time ever. If you insist you do not want to get on stage etc. they do leave you alone but...you're on holiday SO ENJOY!!!
Many thanks to Puffi, Oktay (Mike), JayJay, Jimmy, Mahoney, AfroMan, Sebastian, James and Rambo.
Travel operator: THOMAS COOK
Recommended
17 years 4 months ago
when we arrived at the club alpina we had every thing we requisted of thomas cook, the rooms where clean but small.
the food was lovely, i was really worried about my son as he is a fussy eater but they cater for all.
the hotel staff where fab but the staff at the pool side where fantastic they really made us feel welcome and so relaxed, the pool and slides where amazing my son spent most of his time there the staff absolutely loved him, i cant thank them enough for giveing us such an amazing holiday especially jimmy, alex, mahoney & mike.
when it was time for us to leave they all came to the bus with us to say good bye and i really did'nt want to go home i cryed like a baby be we will keep in touch, as we exchanged phone numbers and email addresses.
we really miss every one and cant wait to go back next year. love you all see you soon the cooper family....
the food was lovely, i was really worried about my son as he is a fussy eater but they cater for all.
the hotel staff where fab but the staff at the pool side where fantastic they really made us feel welcome and so relaxed, the pool and slides where amazing my son spent most of his time there the staff absolutely loved him, i cant thank them enough for giveing us such an amazing holiday especially jimmy, alex, mahoney & mike.
when it was time for us to leave they all came to the bus with us to say good bye and i really did'nt want to go home i cryed like a baby be we will keep in touch, as we exchanged phone numbers and email addresses.
we really miss every one and cant wait to go back next year. love you all see you soon the cooper family....
Travel operator: thomas cook
Recommended
17 years 6 months ago
We received no help when we arrived and struggled around the hotel trying to find room with two tired young children, pushchair, 4 suitcases.
We only had a hob to cook on so couldn't even cook beans on toast.
This hotel is poor and nothing like described and some of the reviews cannot be genuine. This hotel has put us off returning to Turkey.
We only had a hob to cook on so couldn't even cook beans on toast.
This hotel is poor and nothing like described and some of the reviews cannot be genuine. This hotel has put us off returning to Turkey.
Travel operator: jmc
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