33 Reviews
Traveller Rating
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Excellent12
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Very Good9
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Good5
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Average5
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The maids came every day to empty the bins and every Tuesday and Thursday to change the bedding, although they would do it more when needed (with young children).
The food in the bar was always good, and the bar had different entertainment on every night. It is very close to the beach and shops. We all loved it, will be going back next year and we love all the staff including Paddy Mehmet and even the manager.
The air con costs £42 a week and only works intermittently, frequently throws water over the beds and turns itself off whenever it wants. The reception staff speak very poor english and pretend they do not understand whenever you try to complain about anything. The electricity was on and off all the time, curtain rails fell down when we closed curtains, double beds only had single sheets on them, the balcony was full of leaves and rubbish and the gridded area around the pool (for overspill) was so old it broke if stepped on leaving big exposed holes (photo). Every guest we spoke to had a complaint about something and mainly it was the cleanliness. The hotel is described as a family hotel but was mainly occupied by groups of rowdy teenagers that kept everyone awake until 4am and then the pool attendant started noisily opening up the sunloungers at 6.45am so we hardly got any sleep at all - must have been a nightmare for any families with young children! We came back exhausted rather than refreshed and couldnt wait to return to the clenliiness of our own home! I wouldnt let my dog sleep there! Avoid, Avoid, Avoid!!!
Travel operator: Hays Travel
Travel operator: thomascook
Travel operator: direct holidays
Travel operator: Direct Holidays
Travel operator: thomas Cook
Travel operator: holiday4u
Travel operator: qwerty travel
If you are posting while on holiday, but resubmit your review on your return home.
Travel operator: Thomas Cook
The "pool" (if you can call it that)did not accomadate the size of the hotel,it was very small and crowded.It had a slide but was only open twice a day for 20 minutes if that.Do not believe the photos in the brochure,it looks bigger than it actually is . The pool was not clean and was smoggy at the bottom, it only got cleaned once while we where there. Our son had an ear infection while we were there,which we are putting down to the dirtyness of it and many more people had this infection.
The staff around the pool we ok if alittle annoying. Food was very expensive and as was the drinks. Not worth the money spent.
We have never known so many problems in one hotel on the constant room changes, so many people chopping and changing rooms that were not the right rooms that they paid for.
At night constant echoing and loud noises in the lobby, which is very annoying when trying to go to sleep.
Travel operator: direct holidays
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