35 Reviews
Traveller Rating
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Excellent13
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Very Good9
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Good5
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Average5
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Poor1
Review Overview
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Cleanliness
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Location
16 years 3 months ago
Review deleted. To remain unbiased we do not allow reviews posted from the country the hotel is in.
If you are posting while on holiday, but resubmit your review on your return home.
If you are posting while on holiday, but resubmit your review on your return home.
Travel operator: Thomas Cook
Recommended
16 years 3 months ago
We had a one bed apartment and it was very small,tiny balcony and got very hot even though we had air con,the only good thing was the bathroom which was fine.
The "pool" (if you can call it that)did not accomadate the size of the hotel,it was very small and crowded.It had a slide but was only open twice a day for 20 minutes if that.Do not believe the photos in the brochure,it looks bigger than it actually is . The pool was not clean and was smoggy at the bottom, it only got cleaned once while we where there. Our son had an ear infection while we were there,which we are putting down to the dirtyness of it and many more people had this infection.
The staff around the pool we ok if alittle annoying. Food was very expensive and as was the drinks. Not worth the money spent.
We have never known so many problems in one hotel on the constant room changes, so many people chopping and changing rooms that were not the right rooms that they paid for.
At night constant echoing and loud noises in the lobby, which is very annoying when trying to go to sleep.
The "pool" (if you can call it that)did not accomadate the size of the hotel,it was very small and crowded.It had a slide but was only open twice a day for 20 minutes if that.Do not believe the photos in the brochure,it looks bigger than it actually is . The pool was not clean and was smoggy at the bottom, it only got cleaned once while we where there. Our son had an ear infection while we were there,which we are putting down to the dirtyness of it and many more people had this infection.
The staff around the pool we ok if alittle annoying. Food was very expensive and as was the drinks. Not worth the money spent.
We have never known so many problems in one hotel on the constant room changes, so many people chopping and changing rooms that were not the right rooms that they paid for.
At night constant echoing and loud noises in the lobby, which is very annoying when trying to go to sleep.
Travel operator: direct holidays
16 years 3 months ago
Staff at hotel were very unfriendly and unhelpfull apart from Lucas. Room was a joke not only was the door handle to the balcony broke there was a constant leak in the one bedroom which we complained about and nothing was done, the air con was very poor we had light bulbs in the apartment blow but they were not replaced. The slide which is advertised in the brochure was very limited and only comes on for 15 minutes certain times of the day. Having said all this a holiday is what you make it and we still had a good time.
Travel operator: scott travel
16 years 3 months ago
HI
i just went to the maxwell hotel and i would definitely go again! which hopefully me & my family are
there were a few problems as the air con leaked and 1 of us had an accident on a sheet and it took all day to get another one because of the old man at reception. luckily Ossiy helped us!
the bar staff are great especially lucas he made most of the holiday worthwhile. i would advise your children not to go walking down the stairs on the slide if it gets turned off because i did that fell and broke my toe
love from
ruth or madonna (thats my nickname from lucas) x
i just went to the maxwell hotel and i would definitely go again! which hopefully me & my family are
there were a few problems as the air con leaked and 1 of us had an accident on a sheet and it took all day to get another one because of the old man at reception. luckily Ossiy helped us!
the bar staff are great especially lucas he made most of the holiday worthwhile. i would advise your children not to go walking down the stairs on the slide if it gets turned off because i did that fell and broke my toe
love from
ruth or madonna (thats my nickname from lucas) x
Travel operator: thomas cook
Recommended
16 years 3 months ago
This was our first time to Turkey was a bit worried by what pepole said.
There were 17 of us altogether 4 families it was the best holiday ever.
Lucas, Ozzy, Sunny, Victor, Denez, Carlos, and the rest of the bar staff, kitchen staff(lucky)were fantastic love to see you all again next year xxxxxxxx
There were 17 of us altogether 4 families it was the best holiday ever.
Lucas, Ozzy, Sunny, Victor, Denez, Carlos, and the rest of the bar staff, kitchen staff(lucky)were fantastic love to see you all again next year xxxxxxxx
Travel operator: direct holidays
Recommended
16 years 3 months ago
it was our 1st time to turkey. there were 4 families who went 17 of us altogether. it was absolutely fantastic the staff could not do enough for you.victor,ozzy,deniz,carlos,lucas,lucky,sunny and the rest of the bar staff were brilliant,and also the dj they made it a perfect holiday for us all. love to all of you and hope to see you all again next year. xxxxxx
Travel operator: direct-holidays
Recommended
16 years 3 months ago
The hotel was ok, the rooms were always clean but after the first roll of loo paper you had to supply your own! The staff were good. Except for one called Deniz who became a little obsessed with me and was more like a stalker than a waiter. Somehow he managed to get my mobile number from reception and harrassed me continually for the rest of my holiday and a few days when I got back to England. Until I got his number blocked. His texts and phone calls in the end were quite abusive, so ladies beware!
Travel operator: Thomas Cook
16 years 4 months ago
The hotel is in a great location, we stayed at the hotel for food a couple of times and it was lovely. The turkish night was very good and the staff are amazing, they cannot do enough for you and were fantastic with the kids (Lucas, Milan, Victor and Ossie do an amasing job), especially my very tempremental 3yr old!! The maid service is superb, every day our room was cleaned with fresh towels every other day and sheets changed twice a week. Our maid was a really lovely lady who kept leaving very pretty decorations on our beds with flowers and the towels made into swans.
Travel operator: Goldtrail
Recommended
16 years 4 months ago
My family have just returned from this hotel today after two weeks. I laugh when I read some of the reviews some people must be writing about the wrong place. The truth is the Hotel itself is not so bad the rooms are sufficient not must wardrobe space but managable. The maids are excellent and work very hard especially Halima! The air con in our room was good in the bedroom but the other room was just blowing warm air. The kids pool is a joke and not so clean the big pool is far too deep for children and non swimmers. The slide is only turned on occassionly for 15mins at a time. During our stay two young boys were taken to hospital after falling at the slide and pool area as this is very slippy Dont let your kids run by the pool. The staff are terrible except Lucas he is very friendly and helpful. On more than one occassion we were brought bills for drinks from the bar for days that we were even away on trips. I advise all to pay as you go do not take out a tab they even went up to my 11 year old daughter and asked her for the money for drinks which she didnt get. Towels are left out as early as 5.30 but in last few days of our stay they started to lift all towels and told people no towels to be left out before 8am pool area is to small for amount of guests. Alot of people went to other hotel pools which were much bigger and safer.
All in all we had a great holiday and met many nice people, the hotel is fine if you avoid the bar and most staff
The Stewart Family
All in all we had a great holiday and met many nice people, the hotel is fine if you avoid the bar and most staff
The Stewart Family
Travel operator: direct holidays
16 years 5 months ago
maxwell club is excellent for family holidays with so much going on all day for young & adults. it is spotlessly clean,any problems were dealt with quickly.
entertainment & bar staff were fantastic & easy to get along with all but one. service at pool bar was great.
some reception staff had limited english but always someone on hand to help. there is one english girl on reception who was fantastic.
location off aparts was 5/10 minutes from beach & restaurants, several supermarkets within 2 min walk from aparts, some of which giving lovely fresh bread twice daily free of charge.
entertainment & bar staff were fantastic & easy to get along with all but one. service at pool bar was great.
some reception staff had limited english but always someone on hand to help. there is one english girl on reception who was fantastic.
location off aparts was 5/10 minutes from beach & restaurants, several supermarkets within 2 min walk from aparts, some of which giving lovely fresh bread twice daily free of charge.
Travel operator: thomas cook
Recommended
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