94 Reviews
Traveller Rating
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Excellent45
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Very Good32
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Good11
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Average5
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
I met so many amazing people aswell would love to go back this year.
Travel operator: british airways
The rooms and hotel are kept really clean.
The food was good, although maybe a bit limited in choice for two weeks, and all the staff were fantastic, especially the waiters in Belle Blue and the bars guys in the Orange bar and Havana bar.
The staff really make you feel welcome and made the holiday. Read the reviews and visit, it is a really good family holiday. We are looking to return in August.
Travel operator: first choice
The staff and entertainment we great, planning on going back next year with friends, but wish we could go back this year.
Travel operator: first choice
The hotel is very clean - in the rooms and round the pool - it is cleaned daily. The onsite restaurant, Bella Blu, is very good - food and service. Service all round is excellent - all the staff will help you wherever they can.
The hotel uses a clubcard system which we found absolutely fine - you just go to Reception and put money on it then use it anywhere in the hotel instead of cash. You get a little receipt telling you how much you've used and how much is left on it so it's really easy.
The entertainment throughout the day and at night was really good fun and there were some fantastic acts - the breakdancers in particular were great!!!
There is afternoon tea everyday at about 4pm with cake and tea/coffee - if you go to the bar and order anything they will always bring it back to your sunbed for you and ask if there is anything else you need.
Without a doubt though what made our holiday was the staff. In particular, special thanks to Ersin, Volkan and Yetis - ask them to dance on the bar with their shirts off and a sparkler and they're in their element. All of the staff at the Havana bar and the Orange bar work so hard - they are there all day and all night but still keep smiling. Nothing is too much trouble for them - they make the kids laugh and keep the adults entertained.
Thanks to everyone at Anastasia for making our holiday amazing.
Travel operator: First Choice
The staff couldn't do enough for you especially the Havana boys Ersin, Yetis, Alex, Tony, Volkan and sexy Jack SORRY but can't remember the rest. Both male and female staff nothing was to much trouble it was like one big family
The kids entertainment was excellent through out the day from 10 till 6
The Bella Blu also great with crazy waiter Yusuf-old boy (boss/baby)
Would highly recommend
Travel operator: first choice
The Hotel staff were very accommodating. The rooms were kept very clean.We thoroughly enjoyed the evening entertainment at the Havana bar especially Jacks Barbacue.
The family entertainers(Dwane&Racheal)were great.
The food at the Bella restaurant was very good, Ismal(The Manager)was every bit as entertaining as last year.
Vulcan in the Orange Bar was as cheeky as ever.
Overall I would recommend the Anestasia to everybody we know,as quoted in the song we sang on our last night.
We had the best times of our life and we owe it all to them.
Travel operator: First Choice
I had no problems at all, and I would go back to this hotel again and would recommend it 100%.
Travel operator: First Choice
The rooms were spotless everyday and the maids were very freindly eg leaving flowers on your bed:)
The havana bar staff where the best they were all freindly and good dances and all new how to have a good time especially Evren and volkin. we will miss you evren and volkin.
but we will be back next year for sure. see you all then. this hotel was a 100.0000% the best.
love shaunie and racheal x x
Travel operator: my travel
Travelled with an 18year old 15 year old and 9 year old. Stayed in new block it had wooden floors and spacious seating area. We up graded to flexi- dine which was well worth it as we had a 5 course meal every night and breakfast.
A big thank you to Ismail (Dave) in Bella Bleu who again went out of his way to make our holiday enjoyable, he is fantastic and a top man.
We booked three trips opposite Madboys for
Travel operator: independant
The 1st week was boiling and we went out a lot the second week rained loads so we stayed at the hotel and there was plenty to do even wen we were bored. We were constantly entertained by the 'Havana Boys' these were the lads that worked at the Havana bar all day and night these boys make the holiday and without them I don't think it would be the same. These are the best friends you will ever make in such a short period of time we are both going back next year can't wait.
Travel operator: first choice
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