9 Reviews
Traveller Rating
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Excellent0
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Very Good3
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Good1
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The room stank of dampness, the wardobe doors were hanging off the drawers were falling apart & there was a huge tree that lapped over onto the balcony that you could not go out on to it.
When I looked into the bathroom there was a shower which the cubicle door was broken & what looked like mouse/rat droppings around floor & even in the sink. I was in the hotel from hell.
I got to speak to Vision holidays rep who admittedly moved us to a hotel two minutes from Lidya which was clean. I asked the rep to make a full report as I was going to complain to Vision holidays on my return. I contacted Vision holidays wrote faxed emailed since October & got a response in January. They said as I had not taken photos of the room that I could not claim compensation & that the reps report had said I wanted to be mopved into a hotel next door as my daughter was there. This was total lie.
Never again would I use VISION HOLIDAYS
Travel operator: vision holidays
The grounds are mature tropical gardens, and the hotel faces the Marmaris bay. The staff are friendly (and do not hassle you), the rooms are basic, but spacious and clean. The food is varied and tasty, although definitely not english (but 'when in Rome..'), and the service is good.
You hear so many different languages spoken at this hotel (and amazingly the staff can speak a bit of everything) however, there seemed to be more Russians than any other nationality, and unfortunately they were not the most courteous of people, but the staff made up for this. The all inc was great, and we were never limited to how many drinks in one go.
Travel operator: vision
The food was not nice but this didn't bother me too much as I knew there was food there if we were hungry and also I have eaten all inclusive before and the food was similar and we did enjoy eating out.
The staff looked greatly under pressure but they were very helpful and friendly and had a good command of many languages.
The location was good, I think if you choose to holiday in Marmaris you should expect it to be busy and noisy, if not don't go.
We didn't look to the hotel for entertainment as we made our own plans, there is lots going on in that area at night anyway so you can find lots of entertainment.
The only thing we did not like were the bad manners and rude behaviour of the Russian guests, I don't normally have negative opinions of groups of people but they were extremely rude that is the only thing that would stop me from going back to Lidya.
Travel operator: vision
Never left toilet rolls in room so we complained nothing happened. Ended up buying it from shop. Spilt shampoo in room stayed there all week never cleaned up.
No entertainment till midnight,no point complaining nothing happend, food disgusting,came home with food poisoning.
Travel operator: vision
We arrived at the hotel at 5am, we had payed Vision for a double room with sea view, but 1st got a twin room with a huge tree for a view, after some sleep we got reception to change our room but at an extra cost about
Travel operator: vision holidays
Rooms small but adequate, cleaned daily.
Staff very pleasant and friendly.
Food good no complaints.
Would definitely go back to this hotel.
Travel operator: vision holiday ltd
We were shown to our room it was a big room for three people but it had light fittings hanging from wires, the fan in the ceiling was hanging down by wires and did not work. We reported this but it was still the same when we left. The floors were dirty you could not walk on the with bare feet as your feet would get black.
The food was terrible, we travel abroard two to three times a year so we like trying different cuisines but this food was the worse we have ever come across in all the hotels we have stayed in ( no English food at all.)
We were all inclusive but after the first two days we ate out everyday, also the all inclusive was a joke no ice creams, no soft drinks all day, and in the afternoon they put cakes out but you were not allowed to eat them in any of the bar areas.
The only thing in the hotel's favour was it was well situated right on the beach.
The staff were not very good as they did not speak very good English.
Entertainment was non existent.
Travel operator: david little travel counsellor
The rooms were very basic but clean.
The hotel was right on the beach which was excellent and it had a good pool area.
The biggest downfall of the hotel was the food, it was disgusting. I'm surprised that people did not take food poisoning as the food was never hot.
The staff tried very hard and once they got to know you they would do anything for you.
Travel operator: Med Hotels
we and another two couples complained to our rep and the hotel agreed to move us to another room. the next room was worst than the first, the was plug sockets hanging off the walls, the shower rail also came away. the third room was a cupboard with one single bed for two of us.
we had had enough by now and ended up in a room which we had to pay extra for, there was blood on the pale pink carpet,the balcony door glass was about 1/2 inch short all round and held in by four pieces of putty.the toilet was disgusting but we decided to keep this room as it was getting to much.
there was cats walking all over the dishes that were set out at night for breakfast,and the food was,nt fit to eat, everything was covered in vinegar.
to this date i am still waiting on a reply from the travel company. Visonholidays.com or medhotels.
I have been to Turkey several times and stayed in many hotels but this is the first time i have complained.
I would advised anyone to go to Turkey but stay away from this hotel.
Travel operator: vison/med hotels
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