We a fantastic time at the pineta. we were welcomed by the reception staff and our bags were taken up to our room.

My two children (12&9)were entertained all day/night by the entertainment staff.

The food was the same day after day but it can't cater for every one, if you wanted English food stay in England.
Both of the kids have asked to go back I'd all ready booked our holiday for this year so we've booked up for next year.

Michelle

This hotel said that this hotel was for families which we disagreed as there was a kids club but the 1 member of staff listened to music and on their mobile phone most of the time and never looked at the kids!

There was supposed to be an activity table of what entertainment was on all day but the entertainers was to busy involved with teenagers.

The food was disgusting with having a 1,8,9 and 11 yr old would you give grilled trout with its head on for yr kids? we went out everyday for food. You also had to pay for ice creams and lollies.

The hotel staff was helpful when you needed them. T he entertainment was diabolical if you wanted your kids to watch drag artists men showing parts of their bodys. The kids disco went on from 9pm_9.15pm.

The hotel grounds looked lovely apart from people slipping on the tiles which were all over there were lots of children that had fallen and ended up having stitches.

I will be visiting Marmaris again next year but not this hotel.

Having stayed at the Pineta Club Hotel in 2005 and had a fantastic holiday, it was an automatic choice this year - oh what a mistake!

After getting to our 4th room (the first was almost in the forest, well it was growing into the balcony and the air con fell off the wall, the second was so damp it was wet, the third had a wall from a new section of the hotel built in front of the balcony). This room was clean and was cleaned every day by the cleaners. The bathroom was clean on arrival and remained cleaned thanks to ourselves, as the cleaners never touched it apart from fresh towels. The balcony only got cleaned once, after I complained, and even then there was still another four days that I was on cleaning duties. Unfortunately there is not a section here to provide feedback on the rep at the hotel. We travelled with Regal Holidays, and we never saw our rep until we telephoned her on day 9 on her emergency number.

Food - consisted of chicken, chicken, chicken, well we were there fourteen days and I'm not typing chicken that often. There was also chips, pizza (the flavour of which never changed) Main meals when cooked were re-heated, and in the interim were not kept at a suitable holding temperature which caused food poisoning, for the duration of the holiday, even after were forced to eat out, despite being all inclusive. Yes, we should thank the hotel for catering for vegetarians, however, on chosing salads etc I could not help but think that it was a soup dish as the salads were floating in various oils and grease. Fortunately we got to know a well trained chef who has provided us with the evidence as to why most of the guests at the hotel had food poisoning.

Location is great, providing a nice walk into town and right next to the market!

General staff were rude, abusive and aggressive, with the exception of the management and supervisors within the reception who were friendly and helpful.

Entertainment was the best part of the hotel, the team did exceptionally well to keep you going and to have fun under the circumstances.

Filthy, dirty, vile, disgusting.

Room faeces covered.

Son ear infection and diarrohea all round.

Food inedible, plates filthy top and bottom.

Would not visit this hell hole again even if paid to go there twice over...

Having just got back from my holiday to Turkey I would like to say I had a great time! The hotel was huge, and with 3 pools as mentioned before. It comes across as a family-orientated resort, however it suited us well (two 18 year olds).

Our room was clean, only complaints here being the noisy, old air con which had to fiddled with occassionally to stop the buzzing noise. The room was cleaned everyday thoroughly. The view from our room was of another balcony, however did not really bother us as we spent most our time outside the hotel or in the pool during the day.

Hotel staff carried our bags to our room, however on checking out some staff members found it amusing watching us carrying our bags down the stairs!

We did not participate in any hotel entertainment, did not know there was any other than watching from a distance people doing a strange dance around the second outside pool to music? We was asked to take part in some bingo for jewellery but was too expensive.

We both really enjoyed the food here, and I am glad to say I did not get ill on this holiday! All meals were buffet style, the main contents being salad, bread, almost full fried breakfast, chips, curry, chicken, pasta, cake, battered fruit, melon....plenty of choice. Only complaint here was the over-crowding of the restaurant, had to share tables on numerous occassions.

Just got back from 2 weeks, this is the worst hotel we have stayed in. The air con in the room was a disgrace I had to use paper to hold it down and it made lots of noise you could not sleep. There was a empty water bottle in the balcony to catch the drips from the air con.

Our son opened the balcony door and the handle came off in his hand. When he went out on the balcony he slipped and hurt his back. I told reception next day they said they would fix it 2 days later not fixed.

When we arrived at Pineta reception staff were not friendly. Tagged with wrist band and taken to room.

Room was diabolical, plugs hanging of walls, air conditioning sounded like old tractor, carpets ragged on stairs.

You had to fight with flies to see the food.

Rep was compulsive liar. Toilets, bins covered in faeces then where do the flies go?

My 5 year old daughter cut her foot on badly maintained pool tiles took staff 4 days to repair. I reported all these problems on a daily basis but nothing was ever resolved.

My niece who is only 2 contracted salmonella doesn't take rocket science to realise that the Pineta hotel need to take responsibility and seriously step up on health and safety issues otherwise close the doors.

I will never visit this hotel again and advise anybody thinking of booking please don't for your own safety

Oh the only thing that kept us sane was the friendliness of the entertainment staff

After reading the reports on this hotel I was dreading the holiday I was pleasantly surprised once I had turned up just goes to show you can't believe everything you read must be lots of people who just can't be pleased.

On arrival at pineta club we where greeted by a bellboy who immiediatly took our luggage.this was great usully end up stuggling with it ourselves.

Booked in at reception no problems read other reviews about communication difficulties ,but what you expect your in a foreign country they did there best and was always very helpfull and friendly to us,people who complain should learn turkish but cant be bothered only to criticise others.its all part of the fun well thats how we see it.

Hotel was really clean and staff where really friendly and helpfull,maids lovley,barstaff funny,entertainment team enthusiastic.

We didnt venture outside of hotel for the first week didnt need to everything you wanted was in the grounds and its a massive complex.shops cheap and got everything you need,thurdays market day and you litrally walk outside hotel in to market.

This was our second time in turkey we went last year self catering and spent a fortune,for what we paid we thought it was good value for money ideal location,if you go hungry its your own fault,wide range of foods yes plenty of salad,fruits,turkish pizza which wasnt bad,we tried all food some was nice and tasty others not so nice.its trial and error you try it cos u might like it and majority of it we did,you cant expect home cooked food like we do at home,if you do i advise you not to go know further than Skegvegas..

We met loads of people all friendly from all parts of england,turkey,russia,holland and we all communicated well and it was funny learning different words in other languages.dont put up boundries you will miss out on alot of interesting and lovely peolpe take people as you find em ...

It was great sitting in reception having been to bar before last orders and getting your 20 vodkas.and sitting we new people chillin chattin,i met loads of people majority of em loved it,were all individuals and you cant please everyone.Go with an open mind you will love it dont be put off..

Having never been abroad before I was really looking forward to my first holiday abroad.

On arrival at the hotel we were ushered to the room only to discover that the room was filthy and the furniture in the room was falling to bits! We went straight down to reception to complain only to be told sorry there are no more rooms available it will be tomorrow before we can move you so needless to say we went back to the room and made do till morning. We went back down in the morning with our suitcases and were told once again there were no rooms. At no time did they even offer to clean our room for us it seemed that they couldn't understand English...

By Wednesday we were climbing the walls we went to our rep and he got us a room on the Wednesday afternoon...we hadn't been able to unpack till then we were only there for a week and half was ruined!!

As for the food it was diabolical the hotel catered more for foreigners than the Brits it was very basic for supposedly being a 4 star hotel.

The staff weren't interested in us when we complained and as for the pools yes there were 3 of them but you couldn't get near them unless you put a towel on a sunbed at 3am as everyone else had done! So needless to say I didn't enjoy the hotel one bit but it hasn't put me off going back to turkey just not to the Pineta club

Yours truthfully

Carlanne Donaldson.