109 Reviews
Traveller Rating
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Excellent16
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Very Good23
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Good28
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Average32
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Poor9
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Obviously because the hotel caters for a number of different nationalities, the food was varied to accommodate all tastes, some people are more conservative than others, but within our group even our fussy 9 year old and even fussier 18 year old never went hungry. The seperate childrens buffet section had food any normal english child would enjoy, and as an adult you could choose this menu if you found nothing on the normal continental selection.
We found the huge range of both hot and cold foods available fantastic and unfortunately put on a few pounds whilst staying at the pineta.
Entertainment staff worked tirelessly for little reward from mostly apathetic british but enthusiastic germans and dutch, who yes did beat us to the sun loungers, but despite that we always had seats around the pool.
All staff were incredibly efficient and spoke excellent english, we never encountered any problems with attitude or disinterest, the bar staff were a little dour - could this be a muslim attitude to alcohol?
In all, the only fault we could find with this hotel, were the swimming pools, not the cleanliness, which was excellent, but the depth, all pools had a minimum depth of 1.5 metres, great for swimmers, but not for children. They did have a very small garden paddling pool size section, but a lower depth in the pool would have been better.
In all, a good holiday, and a hotel to which we would and probably will return.
Travel operator: goldtrail
The entertainment is not very good but the staff tried their best to make it good and are very friendly. A mini disco starts at nine o
Travel operator: sunset
The bar closed when the so called entertainment was on, for a hour and half, same thing every night.
The All Inclusive is not value for money at all
Travel operator: thomas cook
The food was excellent and plentiful. All tastes are catered for but the menus are basically local in nature (You are in Turkey afterall!!) Anybody wanting a diet of fast food and chips may be disappointed (We didn't and weren't)
The local beer and wine was fine and despite it being on tap from 10am to midnight, I saw no drunken or rowdy behaviour from any guests throughout our stay.
The location is perfect. Marmaris is a big and busy resort but this hotel is on the edge of the town and away from the main hustle and bustle. If you want to go to the town centre, its only a 10 minute 40p bus ride away. The beach is a few minutes walk but there is no real space to speak of and the surface is shale (no sand). There are plenty of water sports on the beach at a reasonable price. In the main, we prefered the pool areas which were clean and spacious but if you want a sun lounger, you needed to be up and ready by 0730. On one morning, staff lifted all the early morning towels which was very popular with the majority of guests, many who were used to being without a sun lounger. However, I would have liked them to do this more often (preferably every morning!)
The staff at the hotel are its main asset. The vast majority are polite, friendly and very helpful. As with all establishments, there are exceptions but they are few and far between and didn't you ever have a bad day?
The entertainment needs some improvement. Day time pool games were predictable and repetative and the evening entertainment ranged from the birdy song to arm wrestling contests! The hotel are aware that they need to improve this aspect so hopefully there will be some changes in the future.
Any other complaints about this hotel would just be picky. This is a friendly, clean, well run hotel and there is every chance that we will be returning in the near future.
Travel operator: Regal Holidays
Travel operator: thomas cook
Travel operator: sunset
Travel operator: Regal
1 - Room not ready on arrival for 2 1/2 hours.
2 - Room provided was for a party of 3 rather than 4.
3 - Entertainment was repetitive.
4 - Drinks were not served during entertainment hours. You had to leave the area and move to one of other bars if you wanted to carry on drinking.
5 - Ice cream is not included within the all-inclusive package and has to be purchased seperately. No good if you have children.
6 - Snacks are only available between 2pm and 4pm.
7 - No hot water when taking showers after 6pm.
However, I will congratulate the hotel on the cleanliness.
I will certainly not be taking my family back to this hotel, and recommend that any families looking to stay here, stay well clear!! Oh yes, and be prepared to wait two hours outside Dalaman Airport on departure. A common problem during the high season I was informed.
Travel operator: Thomas Cook - Sunset
Breakfast was very limited if you like eggs your sorted boiled eggs or scrambled eggs take your pick.
We found we had to get up early just to get a sunbed having children you like to be close to the pool. Some towels were placed on sunbeds as early as 5:30 in the morning!When people complained the staff moved the towels off this was ok for a couple a days then returned back to how it was before.
Can't really comment on the entertainment as we went out every night because we found it difficult to find a seat.
Location is good with a Water Park on your doorstep and only 5 mins to the beach.
Travel operator: Sunset
The food was the worst food we have ever been served, it consisted of salad, wheat, pasta, meat and veg which was all mushed up.
The location of the hotel was good but the staff behind the bars looked as if they did not want to be there and did not speak to us at all. The staff behind the reception were very friendly and very helpful. We did not bother with the entertainment as this was terrible.
We would never visit this hotel again.
Travel operator: Regal
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