75 Reviews
Traveller Rating
-
Excellent8
-
Very Good32
-
Good13
-
Average16
-
Poor6
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
20 years 4 months ago
The rooms were excellent and clean, the cleaners came every day. The staff were all great and really friendly, couldnt have got a better bunch!what can we say about the bar staff.....if you can find any better you had better tell me now.while you wanted to stay up they would stay with you, nothing was to much trouble for them.the receptionist's went out of their way to help and all in all this was probably the best holiday we have had.
Travel operator: holidays4u
Recommended
20 years 4 months ago
We have just returned from seren apartments which are based in the Armutalan area of Marmaris. These apartments have got to be the worse apartments that we have ever stayed in, we nick named them faulty towers. Where do i start, 1st of all the air conditioning kept flooding the room and the balcony making it very slippery, took the staff a week to put a plastic tube out of the pipes and into a water bottle which meant we had to come in every dinner time and every evening to emty the water bottle before flooding started again, i refused to pay for second week. We had to go down and ask for towels just about every day as the cleaners kept leaving us a couple of hand towels for a family of 4. The reception staff did not speak any english so it was very hard to communicate with them when you had problems. The water and electric went off between 7 and 8 every evening or usually when you just put shampoo on your hair. the Bathrooms kept flooding, the shower curtain rail kept falling on top of us.The staff have got to be the laziest people I have ever met, they lay on the sunbeds all day sleeping, Turkish night was terrible they had 50 people to cook for, they pulled out a little barbacue and only had 3 mezzes, they ran out of food straight away, we had to wait for our food to come from another hotel so by the time we got our meal everyone else had eaten. I would never stay here again, looks like its back to altinkum next year.
Travel operator: holidays-4u
20 years 4 months ago
I must admit that the hotel itself is not up to much- very basic and we too had to go without electricity and water on the odd occasion. However, we will still be returning in 2005 as the staff of this hotel and the atmosphere provided gave us the most enjoyable holiday we have ever had. Remember it
Travel operator: holidays 4 u
Recommended
20 years 6 months ago
The apartments when we arrived seemed fine allthough we arrived in the middle of the night after a long journey. When we woke up we smelt a horrible smell and opened our curtains and looked directly into a pig shed which stunk. The balcony must have been only a few foot away from this pig shed. But after requesting to be moved the staff did this with no faults. Each time we requested anything from the staff they were helpfull. there was no entertainment at hotel. Also we were invaded by ants on our worktop in kitchen area which was not very nice when you have small children to cook for.
Travel operator: holidays4u
21 years 4 months ago
Althought the Seren Apts are advertised as being in Marmaris, they are actually set well back in the Armutalan area. We stayed there in July 2003 and three times during our stay we were told that we had to vacate the rooms for a few hours so they could fumigate. We did find one cockroach in our shower but there was no other evidence of manifestation!The staff at the reception and bar were pleasant enough but not overly helpful. The pool was very small with a tiny area for the kids. There was very little terrace around the pool which meant that at the busier times we all lay like sardines packed into a can. The poolside canopies were large and few. If you were lucky enough to get one, you may not have it for long as the merest breeze would send them flying away. Twice they landed on people having a snack in the tiny decking snack area. Luckily there was a large pool and snack bar just next door - and that is where we spent most of our poolside time. I have visited Marmaris and Icmeler six times and this is the only accomodation I would not go back to.
Ask a Question
Got a question? Ask our community of over 1.5 million users.
Location
Book Your Stay
Looking to stay here? You can check the accommodation availability and get the best prices using the link below:
What's nearby
Map
Popular hotels in Marmaris
