23 Reviews
Traveller Rating
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Excellent1
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Very Good6
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Good5
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Average5
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Poor5
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
14 years 4 months ago
We have been here before and I cant really knock the vans we,ve had here or at any of the Haven camps. Always fairly clean considering some are fairly old. It was located about 5 mins from the beach and some nice local walks along the cycle path.
However some of the staff are qiute young and have no real experience of dealing with the public espically on the fair rides, where they seem more interestesd in chatting each up than dealing with people!
As our 7 year old is autistic we don't really use the entertainmet as she doesn't like the loud noise, which is one thing I agree with! the music is FAR too loud even in our van we could still hear it.
However some of the staff are qiute young and have no real experience of dealing with the public espically on the fair rides, where they seem more interestesd in chatting each up than dealing with people!
As our 7 year old is autistic we don't really use the entertainmet as she doesn't like the loud noise, which is one thing I agree with! the music is FAR too loud even in our van we could still hear it.
Travel operator: Haven
Recommended
14 years 8 months ago
My friends and I actually booked to stay here, before we actualy read any reviews about presthaven sands, and if you would pardon my french, we all thought " shit what have we let ourselves in for!?". BUT Presthaven sands has realy been cleaned up. Our caravan was brand spanking new, but some of the others round the site looked quite old and knackered.
There also seemed to be a lot of idle layabouts and dole scum hanging around. It made us hard working types quite intimidated.
Lots of Pikey kids, and adults trying to rob the shove a penny machines, i think they thought it was normal to rob, and not put money in and try and win!
The food was awful, for most of the people who stay here, who live on bake beens, or chicken nuggets and chips everyday, it was probally a 4 star meal. DO NOT WASTE YOUR MONEY HERE, it was all over priced. Get a taxi to prestatyn
There also seemed to be a lot of idle layabouts and dole scum hanging around. It made us hard working types quite intimidated.
Lots of Pikey kids, and adults trying to rob the shove a penny machines, i think they thought it was normal to rob, and not put money in and try and win!
The food was awful, for most of the people who stay here, who live on bake beens, or chicken nuggets and chips everyday, it was probally a 4 star meal. DO NOT WASTE YOUR MONEY HERE, it was all over priced. Get a taxi to prestatyn
Travel operator: Sun Holdidays
15 years 1 month ago
Presthaven sands filthy, smelly and run down buildings pool disgusting, club waste of time carpets stained in beer and urine smell hits you the minute you walk in! Caravan dirty shabby furniture stench from carpets, matteresses stained. Disapointed with beach had to climb over at least 30 sand dunes to finally reach the sea gave up far too knackered! Wont be going back there again...
Travel operator: Sun holidays
15 years 2 months ago
You know the saying you get what you pay for..? Well this certinally applies here. This was one of the most expensive couple of days away you will encounter. Everything is at an additionla cost. Kiddie rides that are free at most other parks cost at least
Travel operator: Haven
15 years 3 months ago
Disgusting, the bad reviews were right. Would never go there again!
Travel operator: Haven
16 years 3 months ago
Just got back from Haven today, had a really good time! Me, my partner and our 2 year old when for 3 nights and paid just
Travel operator: na
Recommended
16 years 3 months ago
we have just come back off our hoilday with haven to presthaven sands for 4 nights.
we thought it was fantastic. the hoilday staff were lovely and very helpful especially the funstars. the entertainment was brilliant but most nights we didnt get a seat until later that evening. the dunes showbar was very clean and tidy.
i'd also like to say that the activities during the day were very interesting. we took part in archery, fencing,roller disco and bike riding.we stayed in a 2 bedroomed standard caravan.it was very clean and tidy but i do have to complain about how small one of the bedrooms were and how hot the shower was resulting to my mum being burned but overall the caravan site was fantastic and i would defiantly visit and stay again 100% at presthaven sands. thank you for giving us a great holiday and fabulous time . charlotte
we thought it was fantastic. the hoilday staff were lovely and very helpful especially the funstars. the entertainment was brilliant but most nights we didnt get a seat until later that evening. the dunes showbar was very clean and tidy.
i'd also like to say that the activities during the day were very interesting. we took part in archery, fencing,roller disco and bike riding.we stayed in a 2 bedroomed standard caravan.it was very clean and tidy but i do have to complain about how small one of the bedrooms were and how hot the shower was resulting to my mum being burned but overall the caravan site was fantastic and i would defiantly visit and stay again 100% at presthaven sands. thank you for giving us a great holiday and fabulous time . charlotte
Travel operator: national express
Recommended
16 years 4 months ago
The mobile we stayed in was a simple one lovely and clean.
We had 2 problems with it
1.The location.
2. There was dog hairs on the carpet but the staff cleaned it up as soon as we asked them.
The food was fabulous x. The staff were extremly nice very very friendly and always helpful.
The entertainment was brilliant we didn't leave the site for the whole week.!.
The arcade is great very amusing and is always spotless!
The sports section is brillian this includes : Roller Disco,Inflateable pool chalange,Coca Cola football coahing,Water walkers,aquajaets and so much more the place is brilliant all togrther Iwould rate it 10/10 !!!!
We had 2 problems with it
1.The location.
2. There was dog hairs on the carpet but the staff cleaned it up as soon as we asked them.
The food was fabulous x. The staff were extremly nice very very friendly and always helpful.
The entertainment was brilliant we didn't leave the site for the whole week.!.
The arcade is great very amusing and is always spotless!
The sports section is brillian this includes : Roller Disco,Inflateable pool chalange,Coca Cola football coahing,Water walkers,aquajaets and so much more the place is brilliant all togrther Iwould rate it 10/10 !!!!
Travel operator: stenaline hss
Recommended
17 years 4 months ago
caravan was inhabitable. It smelled of faeces and dampness. The dampness we later discovered was coming from the children's bedroom carpet which was soaking wet. Obviously someone had had an accident and tried to wash the carpet. But as the carpet dried it gave off a horrendous strong smell of dampness. The caravan was a rory themed caravan aimed at children, but the main door had at one point been forced opened so was not in use. The fire didn't work either.
We complained after much searching for someone to help after 6pm, but had to resort to staying in this horrible caravan overnight.
The next day they gave us another caravan, which didn't smell of dampness but of nicotine and dogs. the net curtains where a lovely yellow nicotine tinged colour to match the ceiling and the years old grease stained oven door. The carpet was filthy beyond description and to top it the TV didn't work and there was an unwashed dog food bowl in the cupboard under the sink along with cooking pots.
So distraught at the thought of having to spend a week in this filth, we drove home through the night.
I have spent several holidays in Haven sites but this is definitely the last. I have been refused a refund and have received an email that does not deny the state of the two vans. Haven write that because we used the facilities for that day, we are not entitled to reimbursement.
We complained after much searching for someone to help after 6pm, but had to resort to staying in this horrible caravan overnight.
The next day they gave us another caravan, which didn't smell of dampness but of nicotine and dogs. the net curtains where a lovely yellow nicotine tinged colour to match the ceiling and the years old grease stained oven door. The carpet was filthy beyond description and to top it the TV didn't work and there was an unwashed dog food bowl in the cupboard under the sink along with cooking pots.
So distraught at the thought of having to spend a week in this filth, we drove home through the night.
I have spent several holidays in Haven sites but this is definitely the last. I have been refused a refund and have received an email that does not deny the state of the two vans. Haven write that because we used the facilities for that day, we are not entitled to reimbursement.
Travel operator: haven
17 years 5 months ago
The caravan we stayed in was very spacious not caravans moblie homes. Three bedroom lovely hot shower. Spotlessy clean and very modern.
Travel operator: Haven
Recommended
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