Jenni when I go on FC website for the date we go 23rd there is no 2 beds.
What date are you putting in?

the 27th. if they have them midweek they should for saturday i would give them a ring to enquire or at least ask for the c blocks then you will have a newer apartment

Been on phone no kids den for me and also they will not let me change to a 2 bed after a few days off being onsite never mind.
I did request to be on the C side though.

email the hotel and see if you can upgrade to a two bedroom when you get there or one becomes available.

Thanks Seeds good idea
Anyone know the email address I will have a look on google now!

got a phone number you can try +34 928 163 125.

Thanks Seeds I have try searching myself and got a different number to you but will keep looking.
I will phone that number when I get home from work.
Still looking for email address if anyone knows it

The complex is under 'turicomplex' if that helps.

We were told we couldn't have a kids den when we booked in May 05, but were allocated one on arrival anyway.... you never know

Gosh!!!
Phoned the hotel itself and was told by a gentleman that First Choice deal with all accomadtion issues with this complex so I would have to phone FC which I did. There are no 2 bedrooms date we travel but asked if I can upgrade to a 2 bed while I am there and they said no I am really shocked thought FC would of love to get there hands on more of my money.
Requested C block anyway
Getting excited now 11 days to go!!!!

There are no 2 bedrooms date we travel but asked if I can upgrade to a 2 bed while I am there and they said no

We upgraded last year from 1 to 2 bedroom , we just asked at reception and it was no problem , also quite cheap i remember , we will do the same this year hopefully.

Just got this reply
Dear Kelly,
I'm afraid that the rooms in Club Caleta Dorada are under guarantee through First Choice, therefore all of the room upgrades would have to be done through them.

If there is anything else I can do to help please don't hesitate in contacting me.

All the best,

XXXXX XXXXX
Grupo Turicomplex

Just got this reply
Dear Kelly,
I'm afraid that the rooms in Club Caleta Dorada are under guarantee through First Choice, therefore all of the room upgrades would have to be done through them.

If there is anything else I can do to help please don't hesitate in contacting me.

All the best,

I'm sure that's the official line, i mean they are not going to turn down the chance of a few more Euro's are they?, maybe it might be more difficult in September than it will be in October, but hey who knows?, i'd be interested to hear how you got on, on your return , we don't fly until the 14th October

Thats what we thought they would not turn down cash!
We will try when we get there but don't mind either way!
I will post a review when we return 8th Oct not long before you leave.

hi to all you worries out there that are due to go i went on the 2nd of sept and got home on the 10th and we all had a great time we were on c side and had a kids den the bunglow was great the cleaners were always in we did have ants but as soon as we told first choice they got the poeple to come and clear out for us there was no sickness bug while i was there the poolon c side was great the only thing from our point of view was that the teenagers were climbing all over the slide which was putting our little ones off.

our main issue was the food and how much it was the same every night i would make sur you book to go to the med restruant a couple of times while you are there if i was you.

the entertainment staff are fantastic they really do deserve a pay rise fran jenny and kerion are just so funny had us in stiches every night a gerat bunch of people

i would go back here again as there is so much to do if you want to do it or you just relax by the pool if you dont

the kids loved it to they just help them self to ice cream and coke all day which is good the dont pester you can i have a drink every 2 mins

hope you all enjoy your hols like we did

Hi beck27 Thanks for the good report! It's always nice to hear someone's had a great time. We go next Easter - which I'm hoping is far enough into the future for First Choice and the hotel to have sorted all the recent problems.
I was honestly considering changing my holiday a week ago after seeing all the terrible reviews, and I went and got a pile of brochures and started pricing up alternatives, but a few good reviews in the last week or so have encouraged me to stick with it

Hi Beck27

I'd be grateful if you'd copy your review HERE when you have time.

Many thanks.

Pippy

Did anybody actually find out what was causing the bleeding and open sores on people?

Some say it was due to no chlorine? So plain water causes your skin to bleed? I'd want to know what bug it was!

Me too i was supposed to be going in october but have changed today to barcelo fuerteventura. i got one of those letters today saying we could change due to there only being 4 bars not 7. we have had two similar letters in the past and decided to stick with it but this time i was praying i would get that letter then we could change to a different hotel. It is terrible that some poor children got sores on thier genitals its just not acceptable if it happened in england it would be front page news. The most worrying thing is as hippyjak says plain water doesnt cause skin to bleed so it must have been some sort of infection in the water which i would be very concerned about if it happened to my child.
I hope all the people affected are now ok
To anyone still going i hope my rant doesnt worry you, if first choice have sent a health and safety rep out things will probably improve and there were some good reviews for earlier in the summer it was just the bad August reviews and pool incident that was the final straw for me.
It looks like a good complex and i would consider it in the future if they sort out all the problems break ins etc.

Me too i was supposed to be going in october but have changed today to barcelo fuerteventura

What date are you going?
is the Barcelo all inclusive?
Why haven't i been offered this choice