Just to expand on my post regarding the refurb of the rooms. Apparently they're being refurbished ten rooms at a time, presumably until all rooms have been done.
First Choice Reps...
When we stayed at the Conrad in 2005 we were less than impressed with the rep at the time.
We arrived a few days after the Sharm bombings and tensions were understandably high. we spoke to several people who were here when the attacks took place and they told us the rep was conspicuos by her absence.........not a great first impression for us and this was before we'd even met her
We attended the welcome meeting the following day. 'Welcome'! Ha ha! A more sullen, rude, ignorant (of the local area) person would've been hard to find! Her general demeanor was enough to turn milk sour.
What really put me off her though was her refusal to acknowledge the well-known, highly-publicised problems at Dolphinella. At that time First Choice were still selling trips to this awful place (I'm glad to say they no longer are). When I asked her why FC were supporting Dolphinella she said "Why not?"
When I explained my reason for asking she basically tried to tell me I didn't know what I was talking about and that as she was the rep she'd know if there was a problem there! She would not admit knowing several high profile conservation groups were trying to encourage tour ops to boycott Dolphinella...........needless to say I didn't believe her ignorance on the subject was genuine.
Anyway, due to the bad experience rep-wise in 2005 we weren't expecting the reps to be any better this time.
How wrong we were!
Jay and Shaz are terrific reps, they totally have the right personality for the (no doubt often thankless) job! They're very friendly, always have a smile for the guests they're looking after, have plenty of local knowledge and they appear to gel really well as a team.
It was nice to have Jay on the coach for the transfer, in 2005 we just had a local rep, nothing wrong with that but I think it's more appropriate to have a Brit
I highly recommend attending the quiz night Jay and Shaz compere, it's very funny....even if Jay does cheat during the 'Challenge Jay' quiz!
Thanks to you both, you've managed to completely alter my perception of the FC reps at the Conrad!
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I hope your immediate boss reads this.
Pippy