Holiday Complaints

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According to Ezy

Flight to taba Mon 2nd October cancelled for operational reasons
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Longwood are referring everyone with bookings through Ezy to the Travel Trust Association, who are trying to assess with suppliers the bookings.
See notes on the trip advisor site - doesnt look too hopeful. I cant believe that Longwood would cancel the Monday flight on 2nd October, they would provide another plane surely
Good luck everyone but this doesnt look good
Lets keep this thread up to date
Has anyone actually spoken to Ezy. I spoke to Longwood this morning and they didnt have a reservation for me
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right ,

I have been offered a flight on the 29th september instead which is 1 week on friday,...

Which I have accepted and this time I fly with Astreus
near enough the same departure times etc

there is no problems with the hotel

it is just the flight

the lady I dealt with was very apologetic and I have learnt throughout life not to shoot the messenger.

so it seems for the time being i am sorted i do feel for those who do not have the luxury of being able to change dates at short notice

Please all who are having troubles to post on here and keep us all updated

Andy.
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Dont want to be the bearer of bad news, but Astraeus dont usually fly to Taba on a Friday, its the Thompson flight, with a Thompson plane. Longwood only fly on Mondays now after cancelling their Thursday Astraeus flight and there is a First choice flight on the Tuesday.

You need to check flight details and double check with the airline as a precautionary measure

Just as a matter of interest were you flying out on 2nd October, if not, why have they changed your holiday. If you were, thats ok, but check out flights as this is what happened to Soton Joe, transferred from a Thursday to a Saturday, then cancelled nearer the time.
Good luck.
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Yes, was going to fly out on Monday 2nd October

Now friday 29th Sept.

she is confirming all details via email and snailmail

At this rate Im going to need a holiday because of booking the holiday

:cry:
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Just to clarify in my mind...

Did Longwood cancel the 2nd October flight? Or did Ezy just not book the seats on the Monarch flight?
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Well all she said was that the flight was cancelled due to operational reasons,.......

that may well mean that they have overbooked the flight, didnt book the flight, etc etc

really dont know.......

all i do know is

i was offered this flight 29th
or the 22nd October
or a full refund
or go somewhere else

hey guess what
I think this will be the first and last with them
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Just checked here and there is no news whatsoever about a cancellation of the Monday flight. Would be a bit strange cos how would the people who are here get home ??

As Helene says, the Friday flight is Thomsons and I believe that FC fly on Thursdays, with the Condor flight ( Munich - Taba ) on Tuesday. If they have got you seats on the Thomson flight then all well and good. If...

I have a small British group on Saturday for the one night so do pop over if you wish.
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I will defin try but I have to get out there first :roll:
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Oh dear! I hope it all works out in the end.

Just had a quck look at theEzy Travel website, no sign of ABTA, ATOL or any other bonding etc.

One to avoid in future? Or a problem with the airline - we wait to hear.
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So do I Alan, this is doing my nut in !!
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Phoned Astreaus and they fly to taba on saturdays........
another phone call coming up :evil:
update,
Its the Thomson flight Im on, apparently
TOM3041

Or should i put it this way

It had better be ........ :rage
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Just read about all your troubles 'Lion, so sorry you are having to go through all this cr*p when you should be just looking forward to your holiday. Lets hope it all comes good in the end. I'm sure that all the regulars on this forum are, like me, rooting for you!
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Thanks carrott,
really dont need this aggro at the moment :cry:

and of course the lioness is waffling on about travel agents and the like

so flea well and truely embedded in ear`ole
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Just read about all this,What a load of hassle!!!

Hope everything turns out OK

Doreen
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yes,

thankyou very much Doreen, I hope so too

I have just had an email confirming the change to my holiday dates.
flying with thomsonfly I know its only 3days difference but by gawd ,......

If I had hair it would be all over the carpet by now
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Wightlion, there's a thread about Ezy HERE.....don't know if that's of any use to you but could be to others.

Pippy :D
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Well, let's hope we see you this weekend !

Andwe shall indeed all be rooting for you. Carrot, of course, will be rooting more than the rest. Cos Carrots are good at rooting !
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Sorry to hear about this!

See Pippy's link above for my ezy experience!!!

As far as I can see they take customers' money before making bookings with operators at the very last minute. Despite booking with them in january, my holiday hadn't been actually booked with an operator right up to within 7 days of departure.

That said, I think some people have managed to successfully travel. I can't name names, but I've seen some positive references on the internet when searching before.

I certainly wouldn't trust them ever again and I'd advise you to try and secure a full refund. In fairness to them, they didn't quibble at all when I demanded this but it may be a different story if lots of people start doing it at once.

Depending on what documentation they have sent you your credit card compnay may be able to reclaim the money for you; it's worth speaking to the relevant credit card compnay if you did pay using one.

I hope your holidays happen or you get your money back. I wouldn't just sit back and wait and see though!!! :?
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