Hi Paul, the local beer there is really good too, I'm not a beer drinker but actually really enjoyed a few , hubby said to remember to tell you they do proper sausages for breakfast rather than those dark pink artificial ones most places do. The buffet restraunt is quite nice as you can choose to sit either inside or out and the staff were very efficient and friendly.
The chef in the Portugese restraunt was a bit stroppy when a woman asked for a steak knife, he was offended, the thing was she wasn't complaining, she would have been quite happy to try with a sharper knife but he started shouting at her in front of everyone, think he scared all the kids. We did back her up when she complained so hopefully he won't be there now. The funny thing was they didn't have a steak knife in the whole complex but went out the next day and got some. Other than that the food there was very nice and the setting was quite tranquil compare to the buffet noise. The Italian is nice too, both these restraunts are in the new block 2, very modern and new!!!!
The reps were fantastic, I had difficulty getting down the slope/stairs to block 2 and the rep manager (Lindsay) took me round in her car when I wanted to go to the restraunts, it was only a tiny journey but by the evening when I was tired, the cobbles were very rough. They also arranged for a wooden ramp to be made into the entertainment complex for another woman whose mobility scooter couldn't cope with the small step. So they were of the opinion that not everything's perfect but we will do our best to rectify things.
Sorry I do waffle a bit .
Anything else just ask,
Hxx
To add to Sleepyrella's post we were in block 2 and the pool was lovely and quiet. It was also beside a really nice snack bar (which were the Italian and Portuguese restaurants on a night time) and the onsite shop. When we ate at the buffet restaurant we always sat outside which was lovely and took you away from the general noise inside. The weather was really good and we were able to do this for every meal we went for including breakfast. The staff and reps were excellant and really went out of their way to help you if you needed it and were full of information.
Thanks for all your replies the ultimate question is which bloc is the best to booK?
We were in block 2 as I have already mentioned and this is the newest accomodation and it was lovely. There is a busy road goes past block 2 which if you are a light sleeper (like me) you will need ear plugs but everything else about the place was lovely and quiet. Block 1 also looked really nice but was bigger so busier but as everyone is part of a family group the place really quietened down relatively early at night ie after the entertainment stopped. Didn't hear any complaints about either block when we were there although block 2 is no use if you have mobility problems as it was down a steep slope from the main hotel. If I was going back I would be quite happy to be in either block.
I totally agree with jimnliz, both blocks are lovely, there is not a bad part so it would come down to the steep slope between the two blocks, we stayed in block one and loved it too.
Hello,
Don't think there is, we didn't have one but not sure if you could hire one.
There aren't dvd players but we always take a portable dvd player with us when we go away and use that to keep the bairns occupied when needed. E-mail the hotel and see if they hire them out.
We had a really great holiday when we went here I would reccomend to anybody thinking of going here
Am going to the HV in May this year. Have booked an apartment with Kids Den - my kids are 4 and 2 and was just wondering if the bunk beds are suitable? Have had the option to go in a one bedroom apartment with seperate single beds - can anyone give me any onfo on what they think would be better?
Is there more space in either of the rooms?
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