Got back early this morning from HV ................
Great place, great staff, great everything really.......
We were in a swim up room which was brill and really glad we decided to book one, lovely and big and great to be able to wander back inside to collect a cold drink or just to cool down.
Hotel is spotless, public area's are always being cleaned as are the toliets.
Plenty for the kids to do, No children should be complaining of boredom as there are numourous activities for them througout the day and evening.
Evening entertainmaint is good - Ally and the team really do put their hearts and soles into it - yes it does get hot in the Ampitheatre but as it is Eygpt in August you can't expect anything else.
Food - plenty to choose from, always hot, Al a Carte were great too and not too difficult to book
Tipping - we didn't feel the pressure to tip in the hotel which is a first for us in Eygpt
No issues at the airport - no hassle or pressure for tips, quiet smooth to be honest
Now for the negatives ...........
Reading the bad reviews on TA and HW prior to going, cannot honeslty say we experienced any of the negatives listed,
The mini bar being chargable - knew this before hand, however having done AI for 13 years now we have always had free soft drinks in the room
Kids and the main resturant..........More of a canteen enviroment, nothing to do with the food but with the way children as young as three and four are allowed to run round, touch food and replace it, spill drinks etc, We were amazed how some adults sat back and let their kids do whatever they liked.
Poor finish in the bathrooms, didn't bother us but having paid over £3500 for self, husband and son we did expect better.
Overall would recommend the HV and would say to anyone going ignore the reviews on poor hygiene, uncooked food etc, the only illness we saw ( and got ourselves ) was due to the heat and not drinking enough for which I suffered stomach cramps three days in, I held my hand up and admitted not drinking enough the previous day, husband and son weren't ill at all.
Spoke to other guests and overheard conversations and all said they agreed that the heat was the casue, never heard anyone blame the hotel at all.
Any question please ask and I'll try to answer