after reading all the complaints about excess baggage charges, i was seriously thinking of changing my holiday plans, i have to take a lot of medication and a nebuliser with me , i usually arrange this with the airline who allow be a few kilos extra, but i am still a bit aprehensive, so i did what someone on here suggested and emailed dalaman customer services, i was very surprised with the reply, they assured me that if i had arranged to take my medicines and nebuliser, they would certainly not charge me at all, that was a good reassurance, then came the surprise, they said to encourage me not to change my travel plans, if i emailed them with my return travel dates they would like to welcome me and my party to the executive departure lounge.
certainly was not expecting that.
someone must be taking notice of the excess baggage complaints, more people should tell the airport their concerns.
http://www.info@mairport.aero/customer service.
marnie xx