Lynda
I did not see any spare bases last week, I saw a few people going to the towel hut when we were there and being passed brollys but I dont know if they belonged to them.
Most of the things we disliked were "minor things" but after a while these little minor things add up and start to get on your nerves. I felt even though I went to the welcome meeting there was a general lack of information. Normally we have had a folder in your room with complex details but there was nothing like that. On the first day you registered your children for the kids club outside the welcome meeting, you did not get a list of what was on so you had to walk to the other side of complex to see what was on, I then walked back to try and book and was told you booked at the pancake tent, when I found the pancake tent there was no no one there, I then went back to where we registered to be told that booking shut at 11.30.(it was now about 11.40) No one said that you could turn up on the day and would be allowed in if there was places. After walking around for an hour I felt I finally new how to book but we got a slip saying it had changed. You had to get a number at the pool bar and pre book there which opened at 10. I then q'd for 30 mins and you were only allowed 1 activity per day. Tbe 1 activity my son done was high ropes which we had to pay for anyway. They said kids 12 and over could sign themselves in so he went himself but had to come and find me as high ropes were not included in this, so it was off to q again. They changed the rules on Sunday so you no longer pre booked you just went along at the start time and you could do as many activities as you liked, as we went home on the Monday I felt as though my kids had missed out as they were only alowed one, as we went on a trip on the Friday we had nothing booked for Saturday. His footy school was supposed to but slips under our door with times on but never got them so he was late for one as they had told me 2 when it started at 1, there was no T-shirts left his size and no presentation. They family active board was his along a corridor which I did not find till Wednesday, then when I went back to read it on Thursday it had been moved. We decided to do activities as a family but when you went loads of kids just came by themselves. It is a loverly place but the brochure does make out all these wonderful activities are available to everyone when they were not. I know it was school holidays but FC know how many people are coming and should cater for them numbers. Hopefully they will have a better system in place when you go.