79 Reviews
Traveller Rating
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Excellent3
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Very Good30
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Good31
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Average15
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 1 month ago
On arrival we were every impressed with the hotel and the rooms were very clean and spacious. Would not recommend using the lift in the hotel as my partner and I were trapped in the lift for approx 10 minutes (felt like a life time...very frightening). If you get stuck in the lift you might want to try screaming at the top of your voice as the alarm does not work.
I have been to many all inclusive hotels and also stayed Half Board. I have to say that this hotel is the worst food I have ever tasted. Cold, tastless and not a lot of choice.
Can not really comment on the hotel staff except for the fact that they did not seem at all bothered when we were trapped in the lift. When we finally emerged they did not even ask if we were ok.
Location of hotel very good and central.
I have been to many all inclusive hotels and also stayed Half Board. I have to say that this hotel is the worst food I have ever tasted. Cold, tastless and not a lot of choice.
Can not really comment on the hotel staff except for the fact that they did not seem at all bothered when we were trapped in the lift. When we finally emerged they did not even ask if we were ok.
Location of hotel very good and central.
Travel operator: Hayes
Recommended
19 years 2 months ago
Due to the hotel being built this year it was very clean and did appear new, we were impressed with it. However we felt for a three star hotel the food could of been at a slightly better standard, at times there was too much meat and not enough to acccompany it then other days too much choice! also the food could have been hotter.
Staff spoke limited english, could be frustrating and we felt some of the staff didnt seem that happy in their jobs!
rooms clean, too small for a room for three people and not enough storage space.rooms carpeted which was a surprise!
Decor nice, bathroom nice but again, small. no bath, and nowhere to put your toiletries in the shower, had to pit it on the floor which was silly!occasionally the floor would flood out onto the carpet outside the bathroom door.
Limited entertainment, kareoke run by a young boy who wasnt great at getting the party started!!
Maids came in every day, early,didnt seem to do that much for the rooms however and seemed to be hanging around the corridor the whole day!
Good location, wouldnt choose this hotel again, but it was clean and pretty.
Staff spoke limited english, could be frustrating and we felt some of the staff didnt seem that happy in their jobs!
rooms clean, too small for a room for three people and not enough storage space.rooms carpeted which was a surprise!
Decor nice, bathroom nice but again, small. no bath, and nowhere to put your toiletries in the shower, had to pit it on the floor which was silly!occasionally the floor would flood out onto the carpet outside the bathroom door.
Limited entertainment, kareoke run by a young boy who wasnt great at getting the party started!!
Maids came in every day, early,didnt seem to do that much for the rooms however and seemed to be hanging around the corridor the whole day!
Good location, wouldnt choose this hotel again, but it was clean and pretty.
Travel operator: First Choice
19 years 2 months ago
Half board :- Food was fair nothing to write home about.
Hotel very clean, location central, staff were great, but no entertainment at all.
Would not visit this hotel again my own star rating 2.
Hotel very clean, location central, staff were great, but no entertainment at all.
Would not visit this hotel again my own star rating 2.
Travel operator: first choice
19 years 2 months ago
The hotel was clean and the staff were friendly especially Cisse in the lobby bar.
Met a lot of nice people there and got to know them really well in the early hours of the morning, due to turning night into day because of the rain.
Lots of cheap food and drink in the resort which was just as well as food in the hotel was not the best. Nessebar is worth a visit as is Khan's tent, which has an excellent floor show. Very good location, very central, would go back to this hotel again as bed and breakfast only.
For a new hotel the lifts are small and regularly did not work. Most lifts could take only 3 people. Some staircases had no hand rails on and could pose a problem for older or disabled people.
Met a lot of nice people there and got to know them really well in the early hours of the morning, due to turning night into day because of the rain.
Lots of cheap food and drink in the resort which was just as well as food in the hotel was not the best. Nessebar is worth a visit as is Khan's tent, which has an excellent floor show. Very good location, very central, would go back to this hotel again as bed and breakfast only.
For a new hotel the lifts are small and regularly did not work. Most lifts could take only 3 people. Some staircases had no hand rails on and could pose a problem for older or disabled people.
Travel operator: First Choice
Recommended
19 years 2 months ago
The hotel was clean staff were friendly.
We went bed & breakfast and the choice was excellent there was food to suit every taste, anyone who complains should not go abroad.
We had excellent time with karaoke in hotel as the bar was busy and everyone was up singing and enjoying themselves. Cissie behind the bar was great really friendly. we would definitely go back to this hotel.
As for the lifts we didn't have any problems with all 3 working although it looked like vandals had been at work in the main one.
I would certainly recommend the hotel to friends & family.
We went bed & breakfast and the choice was excellent there was food to suit every taste, anyone who complains should not go abroad.
We had excellent time with karaoke in hotel as the bar was busy and everyone was up singing and enjoying themselves. Cissie behind the bar was great really friendly. we would definitely go back to this hotel.
As for the lifts we didn't have any problems with all 3 working although it looked like vandals had been at work in the main one.
I would certainly recommend the hotel to friends & family.
Travel operator: First Choice
Recommended
19 years 2 months ago
Hotel location is brilliant with the beach just a 10 min stroll away.
Hotel cleanliness is superb even though our cleaner kept arriving early + my husband told her to call back much later cos we were sleeping.(she would return about 3-4pm + want kisses from the kids).
No problem there but she had a big silver tooth at the front + the kids aged 8+9 yrs were convinced she was from the mafia. However she cleared our mess daily + even folded our clothes neatly.(Brill).
We stayed half board but found that they did'nt really cater 4 kids. We would end up taking our boys aged 8+9 yrs 2 Mcdonalds 4 food.
Entertainment is not the best at hotel as its karaoke every night. Staff friendly, pool adequate, air con free, drinks cheap, excellent location, very clean but lacking in evening entertainment + kids things to do.
Hotel cleanliness is superb even though our cleaner kept arriving early + my husband told her to call back much later cos we were sleeping.(she would return about 3-4pm + want kisses from the kids).
No problem there but she had a big silver tooth at the front + the kids aged 8+9 yrs were convinced she was from the mafia. However she cleared our mess daily + even folded our clothes neatly.(Brill).
We stayed half board but found that they did'nt really cater 4 kids. We would end up taking our boys aged 8+9 yrs 2 Mcdonalds 4 food.
Entertainment is not the best at hotel as its karaoke every night. Staff friendly, pool adequate, air con free, drinks cheap, excellent location, very clean but lacking in evening entertainment + kids things to do.
Travel operator: first choice
19 years 2 months ago
The food was below average. Very poor choice for children,and a lot of the same things on offer each day, would look what was on offer then go out for food. There is no entertainment in the hotel through the day and it does'nt start till 10pm on the evening then their was only kareoke on offer.
When you go out to the beach front watch out for the 'young children' begging in the street they will pester you all the time.
The holiday brochure 'first choice summer sun 2005' has an artist impression of the hotel and swiming pool, please do not belive what you see as the pool is nothing like the picture and the hotel does not in my opinion seem to be 'BRAND NEW' as is stated in the catalogue, it seems like a referbished hotel new to first choice.
The play ground for the children was a sand pit in a corner and it wasnt clean was mainly used by people for throwing the cigarets into. The gym had one exercise bike and one tread mill in it. We never found the 'Sauna'.
Their is no life guard around the pool or at the aqua park next door.
When you go out to the beach front watch out for the 'young children' begging in the street they will pester you all the time.
The holiday brochure 'first choice summer sun 2005' has an artist impression of the hotel and swiming pool, please do not belive what you see as the pool is nothing like the picture and the hotel does not in my opinion seem to be 'BRAND NEW' as is stated in the catalogue, it seems like a referbished hotel new to first choice.
The play ground for the children was a sand pit in a corner and it wasnt clean was mainly used by people for throwing the cigarets into. The gym had one exercise bike and one tread mill in it. We never found the 'Sauna'.
Their is no life guard around the pool or at the aqua park next door.
Travel operator: firstchoice
19 years 2 months ago
Hotel overall was very good. rooms were of good size and clean, although were a little damp at times.
Food was good for the first week then seemed to get worse, breakfast though had plenty on offer for british.
The bar staff at the hotel were very nice (tanya and sissi), manager and waitresses need a lesson in smiling.
Entertainment was poor.
Hotel is in a great location right in the centre of Sunny beach.
Would go back to this hotel
Food was good for the first week then seemed to get worse, breakfast though had plenty on offer for british.
The bar staff at the hotel were very nice (tanya and sissi), manager and waitresses need a lesson in smiling.
Entertainment was poor.
Hotel is in a great location right in the centre of Sunny beach.
Would go back to this hotel
Travel operator: First Choice
Recommended
19 years 2 months ago
There is no point in going half board as the food is awful it is much better to buy your food in the resort as there are loads of good restaurants very cheap and friendly.
The hotel is very clean as it has only been open a few months. However we did have regular clean sheets and towels.
The location of the hotel is quite good and is only a short walk from everything including the beach.
Most of the staff are very friendly especially Sissy in the bar who always has a smile and nothing is too much trouble for her, it's a pity that the same can't be said about the catering manager who was always miserable and rude if he presented the food better and hot instead of being cold he would not get so many complaints.
The entertainment is very poor only karaoke and that is done by a young lad who doesn't start it till 10 o'clock.
Bulgaria was ok but we struggled to find anything to do as you can only look at snide football and sports clothing so many times and a week would have been plenty. Also going at the end of the season was a mistake I would only go back in August then you could at least sit on the beach September and October is windy and cold also you seem to get a fair bit of rain.
The hotel is very clean as it has only been open a few months. However we did have regular clean sheets and towels.
The location of the hotel is quite good and is only a short walk from everything including the beach.
Most of the staff are very friendly especially Sissy in the bar who always has a smile and nothing is too much trouble for her, it's a pity that the same can't be said about the catering manager who was always miserable and rude if he presented the food better and hot instead of being cold he would not get so many complaints.
The entertainment is very poor only karaoke and that is done by a young lad who doesn't start it till 10 o'clock.
Bulgaria was ok but we struggled to find anything to do as you can only look at snide football and sports clothing so many times and a week would have been plenty. Also going at the end of the season was a mistake I would only go back in August then you could at least sit on the beach September and October is windy and cold also you seem to get a fair bit of rain.
Travel operator: First choice
19 years 2 months ago
Hotel was clean sheets changed regular Sissy in the bar was very nice and helpful.
Anne & John must of gone to a different hotel than us as for the food being able to suit every taste I would only agree if you were a Pig as it was like a load of swill restaurant manager was very rude and uninterested in complaints and the weeks we were there, there was certainly plenty of those.
Food in resort cheap and good, location of hotel was good close to beach. The hotel entertainment was only a karaoke run by a young lad and didn't start till 10 o'clock I would go back to Bulgaria but only for one week and in July or August in about 10 years time.
Anne & John must of gone to a different hotel than us as for the food being able to suit every taste I would only agree if you were a Pig as it was like a load of swill restaurant manager was very rude and uninterested in complaints and the weeks we were there, there was certainly plenty of those.
Food in resort cheap and good, location of hotel was good close to beach. The hotel entertainment was only a karaoke run by a young lad and didn't start till 10 o'clock I would go back to Bulgaria but only for one week and in July or August in about 10 years time.
Travel operator: First choice
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