79 Reviews
Traveller Rating
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Excellent3
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Very Good30
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Good31
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Average15
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: first choice
The food is disgusting its cold and theres not much choice, food trays were not filled up and if you asked for something to be filled you got shouted at in bulgarian every meal time you had to ask for cutlery as there were never any out we even had to keep asking for plates and dishes, we asked for a plate one evening and got told to eat off a side plate. Fruit and sweets were not filled up either once they had gone tha was it. The dining room serves food till 9.30pm but theres nothing left at 8.15pm
There was a grill missing from the pool floor which left a big hole with screws sticking up we reported this and nothing was done about it a young boy gashed his foot on the screws and it still wasn't fixed.
Some of the hotel staff were ok but others wern't.
Entertainment was very poor karaoke was rubbish and quiz night was rubbish too.
This is one hotel i'd never stay in again.
Travel operator: First Choice
Travel operator: first choice
Breakfast was ok, but going half board was a mistake. We quickly realised that the food wouldn't suit the whole family. as a result, we ate out most nights and received real value for money.
The hotel is ideally located right in the centre of the resort. The local car-trains ran to either side of the resort, which was great for exploring, but it wasn't far to walk either (stroll). The beach is close by with bars and restaurants every few yards. This area is is a bit pricier, but just by walking over the main road that runs through sunny beach you could find some little gems and prices were much cheaper.
Staff made every effort to be helpful. Reception staff and maids were very nice to us.
Listened to the hotel entertainment once, never again - boring, boring!. We explored every night finding new places to eat, drink and be entertained. Good choice!
I would visit this hotel again, but definitely on B&B basis only.
Travel operator: First Choice
The food was nice at first but after the first week it became very repedative, saying that the couple of things I really liked where never repeated.
There are reps available almost all the time as they are resident in the hotel but they do not arrange any entertainment because its not brochered. The rep who escorted the coach on the way home was really funny and entertaining.
The staff tried to help as much as they could and i would definately recommend this hotel.
Travel operator: first choice
Food in the hotel is not very good. Breakfast had a good choice but Dinner was not very good at all. The bar seems to be open most of the day and night and it was 8 leva for a pint and a vodka and half litre bottle of coke.
Location was very good. Just round the corner from the main shopping and bar areas. Only a few minutes walk to the beach. There are a couple of bars that have loud music at night but when you closed the balcony door you didn't hear much noise from the bars.
We found the staff to be friendly and helpful. Bar guy was always really cheerful.
Hotel did not have entertainment. Pool was lovely and they didn't charge for sunbeds like a lot of Hotels do in Sunny Beach.
We did enjoy our stay at Yavor Palace.
Travel operator: First Choice
The reps well the worst pair we have ever met on our holidays. You have one girl who's more bothered about trying to get you to tick good on the questionnaires on the plane home but without doing any thing for you. The other a huge sweaty smelly Scottish guy who stinks to high heavens of b.o and too pushy forcing trips down your neck.
On our 3rd am we went to reception to only see the big rep asleep on the couch obviously drunk as he was wearing what looked like smelly worn items of clothing with his belly hanging out. I did not appreciate my young daughter who is 7 seeing this kind of behaviour at all.
The room was clean but facing a what can be called as a hooker bar which was not very nice at all
Food was awful and would not feed it to my dog.
However the hotel staff were extremely helpful and nice and welcoming.
As for the FIRST CHOICE REPS well all I can say is I won't be travelling with First Choice no more if this is what their staff are like.
Travel operator: first choice
It was very clean and you were made to feel at home,the food was fine but a little boring.
We have a small child and even she was always ocupied with something to do, the hotels situated very close to the restaurants and bars, shops and nightlife,but saying that once you were back in your room you could'nt hear any of the nightlife, or very little anyway.
The whole holiday was brilliant and we have booked to go back next year, can't wait.
Travel operator: first choice
Hotel looked far from new and by the look of the carpeted floors in the bedroom (yes I did say carpeted) which originally started off cream but had nice black stains on them, apart from that the room was adaquet and the power shower was actually very good.
Cleaners worked from morning till night and were always at work, you could not fault them in one week they came and tidied the room 5 times.
The food....erm what can I say.... eat out a lot it's better if you do... nuff said. Unless your German or Scandinavian you will be hard pushed to find something you like.
Pool turned green 4 out of 7 days which didn't fill you with good feeling about using it.
Entertainment was non existent.
We would not come back to Bulgaria and if we did certainly not the Yavor Palace, If you have booked make of it as you will.
Travel operator: first choice
The hotel cleaners were amazing but very overworked and very grumpy (God Bless them)The staff, including the first choice reps were after one thing..... Your money and that it.
I would advise you that if your going on a Cheap package holiday to this hotle and think tou have a great deal then you will get what you pay for.T
he biggest plus side was the location for the beach, the beach at is amazing.
There was no entertainment except from when people rolled in off the street rolling drunk (Fellow guest that is).
I would never visit this hotel again... I am not fussy but this was not pleasent.
Travel operator: First Choice
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