79 Reviews
Traveller Rating
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Excellent3
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Very Good30
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Good31
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Average15
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 4 months ago
We have just returned from two weeks at the Yavor Palace Hotel in Sunny Beach, as previous reviews state the hotel restaurant serves canteen food and it is barely edible so we ate out most nights. You must have a massage on the beach from Peter and Tanya - they are brilliant and cheap!! Also, a shot on the bungee jump is a must!!
The resort of Sunny Beach is fast growing and there is lots going on, we saw a couple of spectacular thunder and lightning storms though.
The mosquitoes are really viscious - I have loads of bites and the cockroaches aren't shy either.
Our holiday was ruined on the last day as every item of jewellery went missing from our bedroom, there was no forced entry, My boyfriends case was forced open and his mobile phone and cash were stolen. The hotel manageress was not helpful at all and the police were investigating the incident. The First Choice reps were not interested either which is really disappointing, they are supposed to help you out when you are in a foreign country - I called the "24 hour emergency helpline" and got an answering machine, there was no reply at the office either as they had a night out!!
I had to leave Bulgaria with the crime unsolved and less hundreds of pounds worth of stuff. The crime rate in Sunny Beach is VERY high, people were getting bags, phones, etc stolen from the beach and while out and about, but you would expect a locked hotel bedroom to be safe - PLEASE BE CAREFUL.
The resort of Sunny Beach is fast growing and there is lots going on, we saw a couple of spectacular thunder and lightning storms though.
The mosquitoes are really viscious - I have loads of bites and the cockroaches aren't shy either.
Our holiday was ruined on the last day as every item of jewellery went missing from our bedroom, there was no forced entry, My boyfriends case was forced open and his mobile phone and cash were stolen. The hotel manageress was not helpful at all and the police were investigating the incident. The First Choice reps were not interested either which is really disappointing, they are supposed to help you out when you are in a foreign country - I called the "24 hour emergency helpline" and got an answering machine, there was no reply at the office either as they had a night out!!
I had to leave Bulgaria with the crime unsolved and less hundreds of pounds worth of stuff. The crime rate in Sunny Beach is VERY high, people were getting bags, phones, etc stolen from the beach and while out and about, but you would expect a locked hotel bedroom to be safe - PLEASE BE CAREFUL.
Travel operator: First Choice
18 years 4 months ago
The hotel room was very clean our maid changed the towels every other day and the sheets twice a week but if you needed clean things they were very good. The pool and area
I found dirty my standard being high due to working with swimming pools. They need more sunbeds but to get rid of the weeded gardens around the pool and to patio this area because it gets very muddy.
Our air conditioning was not good because they were not individual units it was centrally operated system.Having to keep our bedroom door open the front of the hotel was noisy.
The odour in the bathroom was very smelly.
Nevi the girl who checks your ticket for breakfast and dinner was absolutly fantastic very helpful she should be in reception. She gave more information out about the local thing happening then the reps.Hotel chared
I found dirty my standard being high due to working with swimming pools. They need more sunbeds but to get rid of the weeded gardens around the pool and to patio this area because it gets very muddy.
Our air conditioning was not good because they were not individual units it was centrally operated system.Having to keep our bedroom door open the front of the hotel was noisy.
The odour in the bathroom was very smelly.
Nevi the girl who checks your ticket for breakfast and dinner was absolutly fantastic very helpful she should be in reception. She gave more information out about the local thing happening then the reps.Hotel chared
Travel operator: First Choice
18 years 5 months ago
Stayed in Yavor Palace between June 19th and July 3rd. Could not fault the hotel - they need more sunbeds or to inforce the no people no towles rule! Anyone who was in Bulgaria during the above dates can recall the thunderstorm we had and as with most other accommodations they hotel were unable to cope with same. The roof leaked - fortuantely not in our room but in a number of rooms and public areas.
Weather aside the hotel is in a very central location. Everything is on your doorstep. The staff are friendly. It has a signficant race mix which is good.
Weather aside the hotel is in a very central location. Everything is on your doorstep. The staff are friendly. It has a signficant race mix which is good.
Travel operator: JWT
Recommended
18 years 5 months ago
Arrived early hours Saturday morning to find that we were opposite the Erotic bar. Kids were to sleep in room with us which we didn't realise and that there was no bedding for my children so we were told we would have new room Monday morning which they did as promised and we then had separate room for kiddies and better view other than that I can't fault them they were very clean rooms lovely bathrooms and the maids even played ball with the kids in the halls lol.
The barmaid Cissy was fantastic very friendly and great with the kids.
The food I thought was lovely as there was an English chef there at the time showing them the ropes one night there was a beef curry and it was superb.
Don't think much to the entertainment at all karaoke night every night but as the hotel is so close to everything we popped out.
Pool was great loads of sun beds and have to say there were such a lovely group of Scottish people had such a laugh around the pool in the days with them all.
The barmaid Cissy was fantastic very friendly and great with the kids.
The food I thought was lovely as there was an English chef there at the time showing them the ropes one night there was a beef curry and it was superb.
Don't think much to the entertainment at all karaoke night every night but as the hotel is so close to everything we popped out.
Pool was great loads of sun beds and have to say there were such a lovely group of Scottish people had such a laugh around the pool in the days with them all.
Travel operator: First Choice
Recommended
18 years 6 months ago
Just returned from 2 weeks here, on arrival in the early hours of the morning the reception staff were friendly and the bar staff(CISSY) EVEN more friendly.
The rooms were cold and damp and everything smelt of varnish, we were the first set of guest to come to this hotel this season, what a group we were,we recieved extra blankets and covers but had a problem with the heating but once we complained it was sorted the next day.
The hotel I thought was very nice and was in an excellent central location. The food in the restuarant was okay for breakfast there was always something you could eat but my advise would be to only go b and b wherever you go in Bulgaria as the food is so cheap that you can eat out everynight without paying a fortune, if you have never been before trust me on this.
We have been to Sunny Beach before and this is the best hotel yet for location and staff friendliness,apparently the staff that are here this season are all new apart from CISSY, so looking back to last years reports of sullen staff we were lucky. The cleaners on floor two were brilliant and always had a smile and a good morning for you.
The pool area when we were there was fine for comfort but could see over crowding in the height of the season,the pool and surrounding area was kept very clean and tidy, make sure to get a mattress for the sun bed as they are very uncomfortable, the thicker mattressess can be bought for approx 17 lev form shops around the centre.
The lift is very small and not much use for arrivals and getting you up the stairs with your luggage.
The rooms were cold and damp and everything smelt of varnish, we were the first set of guest to come to this hotel this season, what a group we were,we recieved extra blankets and covers but had a problem with the heating but once we complained it was sorted the next day.
The hotel I thought was very nice and was in an excellent central location. The food in the restuarant was okay for breakfast there was always something you could eat but my advise would be to only go b and b wherever you go in Bulgaria as the food is so cheap that you can eat out everynight without paying a fortune, if you have never been before trust me on this.
We have been to Sunny Beach before and this is the best hotel yet for location and staff friendliness,apparently the staff that are here this season are all new apart from CISSY, so looking back to last years reports of sullen staff we were lucky. The cleaners on floor two were brilliant and always had a smile and a good morning for you.
The pool area when we were there was fine for comfort but could see over crowding in the height of the season,the pool and surrounding area was kept very clean and tidy, make sure to get a mattress for the sun bed as they are very uncomfortable, the thicker mattressess can be bought for approx 17 lev form shops around the centre.
The lift is very small and not much use for arrivals and getting you up the stairs with your luggage.
Travel operator: first choice
Recommended
18 years 6 months ago
We had a great time at the Yavor palace the food was great both breakfast and evening meal their was a good choice even though the hotel was very quiet Cissi was a geat barmaid and very hard working and friendly met some great people their a big hello to you all. dont hesitate with this hotel its a friendly place to go.
Craig
Craig
Travel operator: First choice
Recommended
18 years 6 months ago
This was our second visit to this hotel. We went last year not long after it opened.
If anything the hotel has improved since last year. The cleaners never stopped cleaning our towels and bed linen was changed every other day even though the brochure said they would only be changed weekly.
We only stayed bed and breakfast breakfast is pretty average cereal bread toast pastries and a small variety of fruit also the usual cooked breakfast and continental meats. The location is fantastic bang in the middle of everything but not noisy.
The hotel staff are all really friendly and helpful we had requested a room with a pool veiw but were actually given a ground floor room overlooking the exotic bar however we were moved to another room the same day unfortunately there were no pool veiws available so we wre given a room at the front of the hotel which was fine.
As previous posters have said all staff are great but Cissy is outstanding makes everyone feel welcome and loves to see return visitors. They seem to be trying to improve the entertainment with bingo a couple of times a week plus the kareoke which was not very popular when we were there.
All in all I would highly recommend this hotel to anyone.
If anything the hotel has improved since last year. The cleaners never stopped cleaning our towels and bed linen was changed every other day even though the brochure said they would only be changed weekly.
We only stayed bed and breakfast breakfast is pretty average cereal bread toast pastries and a small variety of fruit also the usual cooked breakfast and continental meats. The location is fantastic bang in the middle of everything but not noisy.
The hotel staff are all really friendly and helpful we had requested a room with a pool veiw but were actually given a ground floor room overlooking the exotic bar however we were moved to another room the same day unfortunately there were no pool veiws available so we wre given a room at the front of the hotel which was fine.
As previous posters have said all staff are great but Cissy is outstanding makes everyone feel welcome and loves to see return visitors. They seem to be trying to improve the entertainment with bingo a couple of times a week plus the kareoke which was not very popular when we were there.
All in all I would highly recommend this hotel to anyone.
Travel operator: First Choice
Recommended
18 years 6 months ago
Just come back from a two week stay at the Yavor Palace Hotel in Sunny Beach.
Had a great time, if you go please say hello to Peter at the pool bar from us, he
Had a great time, if you go please say hello to Peter at the pool bar from us, he
Travel operator: First Choice
Recommended
19 years 1 month ago
Hotel Yavor Palace was clean and the staff were very friendly and helpful though the waitresses could have smiled a bit more.
The hotel is in a good location, with lots of shops and nice restaurants.
I will be returning to this hotel again next year.
The hotel is in a good location, with lots of shops and nice restaurants.
I will be returning to this hotel again next year.
Travel operator: First Choice
Recommended
19 years 1 month ago
On arrival we were every impressed with the hotel and the rooms were very clean and spacious. Would not recommend using the lift in the hotel as my partner and I were trapped in the lift for approx 10 minutes (felt like a life time...very frightening). If you get stuck in the lift you might want to try screaming at the top of your voice as the alarm does not work.
I have been to many all inclusive hotels and also stayed Half Board. I have to say that this hotel is the worst food I have ever tasted. Cold, tastless and not a lot of choice.
Can not really comment on the hotel staff except for the fact that they did not seem at all bothered when we were trapped in the lift. When we finally emerged they did not even ask if we were ok.
Location of hotel very good and central.
I have been to many all inclusive hotels and also stayed Half Board. I have to say that this hotel is the worst food I have ever tasted. Cold, tastless and not a lot of choice.
Can not really comment on the hotel staff except for the fact that they did not seem at all bothered when we were trapped in the lift. When we finally emerged they did not even ask if we were ok.
Location of hotel very good and central.
Travel operator: Hayes
Recommended
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