79 Reviews
Traveller Rating
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Excellent3
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Very Good30
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Good31
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Average15
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 3 months ago
We booked this holiday on an internet search engine with First Choice. We originally wanted to go s/c as we heard the food was cheap enough in resort to eat out, but this was h/b and it was cheaper to book this than s/c no u/o supplements to pay.
We got there to find one room for the four of us which wasn't barely big enough and there were no drawer space to store underwear etc and only 6 coat hangers in the wardrobe. The 2 13 year olds had to sleep on chair bed type things one of which broke during the first week.
The bathroom was nicely decorated but quite smelly and the shower wasn
We got there to find one room for the four of us which wasn't barely big enough and there were no drawer space to store underwear etc and only 6 coat hangers in the wardrobe. The 2 13 year olds had to sleep on chair bed type things one of which broke during the first week.
The bathroom was nicely decorated but quite smelly and the shower wasn
Travel operator: first choice
18 years 3 months ago
We arrived in the early hours of Saturday morning & were greeted with a smile & the porter took our bags before we had a chance to take them ourselves.
First impressions, the hotel was very clean & the staffs were well presented. The porter took all our 7 cases in the lift with him but no room for us so we walked up the stairs & he met us at the landing door. We weren't sure if we had interconnecting rooms nut had been guaranteed rooms next to each other. When we got to the rooms we found that they were inter-connecting so that was good. Our balcony's looked out the back of the hotel over an amusement arcade which the 1st night wasn't good cause all we could hear was someone bashing the fruit machines but once the door was shut you didn't hear it. The only other down side was the dustmen every morning at 6.00am.
Both our boy's have nut allergies & 1 has a egg allergy it was the 1st time we have taken the abroad & were a bit worried but there was no problem at all the food was all very good & plenty of it we missed breakfast the 1st morn as it finished at 10 but we soon found somewhere to eat (Macdonalds don
First impressions, the hotel was very clean & the staffs were well presented. The porter took all our 7 cases in the lift with him but no room for us so we walked up the stairs & he met us at the landing door. We weren't sure if we had interconnecting rooms nut had been guaranteed rooms next to each other. When we got to the rooms we found that they were inter-connecting so that was good. Our balcony's looked out the back of the hotel over an amusement arcade which the 1st night wasn't good cause all we could hear was someone bashing the fruit machines but once the door was shut you didn't hear it. The only other down side was the dustmen every morning at 6.00am.
Both our boy's have nut allergies & 1 has a egg allergy it was the 1st time we have taken the abroad & were a bit worried but there was no problem at all the food was all very good & plenty of it we missed breakfast the 1st morn as it finished at 10 but we soon found somewhere to eat (Macdonalds don
Travel operator: First Choice
Recommended
18 years 3 months ago
Just returned from 2 weeks at the Yavor palace and have to say it is the best hotel I have stayed in sunny beach a good central location.
The staff were eager to please the first choice reps were always happy to help and the food was hot and a wide and varied choice was available the only downside was the mosquitoes which ate my whole party alive. we usually visit sunny beach in September and have never been bothered with mosquitoes before so be aware if you are going when we did as I was told by the rep that it is there harvesting time so take mosquito plugs for your room. I will be next year!
I can
The staff were eager to please the first choice reps were always happy to help and the food was hot and a wide and varied choice was available the only downside was the mosquitoes which ate my whole party alive. we usually visit sunny beach in September and have never been bothered with mosquitoes before so be aware if you are going when we did as I was told by the rep that it is there harvesting time so take mosquito plugs for your room. I will be next year!
I can
Travel operator: first choice
Recommended
18 years 3 months ago
The hotel was on the whole very good.
The lift however was extremely small could not get the family and the luggage in one trip. There was another lift but that was out of order!
The air conditioning wasn
The lift however was extremely small could not get the family and the luggage in one trip. There was another lift but that was out of order!
The air conditioning wasn
Travel operator: first choice
Recommended
18 years 3 months ago
Hotel located well near main road and bus station is in the centre of the resort. Food at first seemed ok until one of children had stomach problems, followed by my wife and myself. The uncovered food in the 'canteen' cannot help.
In our room (bit small - no draw space at all) the toliet leaked (Room 111) - it took several complaints over the first week before the hotel, via first choice reps, stated it could not be fixed we moved to only available room - 101 opposite the Erotic Bar!
For good measure when we moved rooms we were accused of taking an hand towel and demanded that they search our suitcases, we refused so they demanded payment we refused and that was that.
Sunbeds were reserved the night before - despite signs stating towels would be removed they never were. Overall a despressing hotel with depressing staff - one to avoid - if you have booked make the most of it and please eat out - meal for four with drinks was less than
In our room (bit small - no draw space at all) the toliet leaked (Room 111) - it took several complaints over the first week before the hotel, via first choice reps, stated it could not be fixed we moved to only available room - 101 opposite the Erotic Bar!
For good measure when we moved rooms we were accused of taking an hand towel and demanded that they search our suitcases, we refused so they demanded payment we refused and that was that.
Sunbeds were reserved the night before - despite signs stating towels would be removed they never were. Overall a despressing hotel with depressing staff - one to avoid - if you have booked make the most of it and please eat out - meal for four with drinks was less than
Travel operator: First Choice
18 years 3 months ago
The hotel was fine and the staff were in the whole friendly.
The pool was very nice although the filters broken down in the second week but was fine for us going home.
Food was alright we only had breakfast and had dinner out at The Brothers which was very nice.
Weather was great after the first day when we had a thunder storm. The hotel is back from the beach and next to the kuban. The kuban charges 15lev to go in for a day to use the flumse.
Cleaners were very good.
The lobby bar was the place to go if you wanted a drink, do not go to the pool bar as the staff charge over the odds. And the other bar is a joke. Lifts, there are two but only one worked the other being broken all of the two weeks.
The pool was very nice although the filters broken down in the second week but was fine for us going home.
Food was alright we only had breakfast and had dinner out at The Brothers which was very nice.
Weather was great after the first day when we had a thunder storm. The hotel is back from the beach and next to the kuban. The kuban charges 15lev to go in for a day to use the flumse.
Cleaners were very good.
The lobby bar was the place to go if you wanted a drink, do not go to the pool bar as the staff charge over the odds. And the other bar is a joke. Lifts, there are two but only one worked the other being broken all of the two weeks.
Travel operator: First Choise
Recommended
18 years 3 months ago
I was only B&B as I know all the hotel food in Bulgaria is terrible. Breakfast wasn't great but I am fussy. I would prob only eat toast, but I am fussy. There was boiled eggs, hot dog sausages, meat, cereal, toast, yoghurts, etc.
Cleanliness was a good standard, the poor staff seemed to always be working, just about 24/7. It was like I seen that person this morning at 9am and then you still see them at midnight!
Maids were in everyday. Sheets and towels changed at least 6 times in 2 weeks. Always gave you plenty of toilet roll and emptied the bins, moped floor, etc.
The location was superb. Just round the corner from the main strip and beach. No noise at all.
Please ask for a pool view as we looked on to a grotty back street with apartments looking right in on us.
As for entertainment I do not think there was any? During the day I never seen anyone around the pool and at night we went out. 1 night we thought we will go back to the hotel and see what's going on. NOTHING! People were sat around the bar waiting to go home looking depressed.
The pool is nice but under 5ft deep. Get up before 9am if you want a sunbed. Or go next door to the Kuban if you can't get one, it is only about
Cleanliness was a good standard, the poor staff seemed to always be working, just about 24/7. It was like I seen that person this morning at 9am and then you still see them at midnight!
Maids were in everyday. Sheets and towels changed at least 6 times in 2 weeks. Always gave you plenty of toilet roll and emptied the bins, moped floor, etc.
The location was superb. Just round the corner from the main strip and beach. No noise at all.
Please ask for a pool view as we looked on to a grotty back street with apartments looking right in on us.
As for entertainment I do not think there was any? During the day I never seen anyone around the pool and at night we went out. 1 night we thought we will go back to the hotel and see what's going on. NOTHING! People were sat around the bar waiting to go home looking depressed.
The pool is nice but under 5ft deep. Get up before 9am if you want a sunbed. Or go next door to the Kuban if you can't get one, it is only about
Travel operator: First Choice
Recommended
18 years 4 months ago
The cleaners are working none stop to keep this hotel clean and do a good job.
We didn't like the food at all and ate out I would never go half board again as it was a waste of money.
The location is good. Don't worry about the exotic bar its only the back doors and you dont see anything.
The hotel could earn so much more money if they had the right entertainment to keep people drinking instead of going outside. A boy doing karaoke is very poor.
We didn't like the food at all and ate out I would never go half board again as it was a waste of money.
The location is good. Don't worry about the exotic bar its only the back doors and you dont see anything.
The hotel could earn so much more money if they had the right entertainment to keep people drinking instead of going outside. A boy doing karaoke is very poor.
Travel operator: first choice
Recommended
18 years 4 months ago
The Hotel is very clean. Rooms are cleaned every day and towels and sheets changed 3 times per week. The rooms are very nice and big enough.
The food wasn't very good, not much to choose from and not alot for my 13 year old son, eg. no burgers, pizzas, spaghetti bolognese, lasagne. There seemed to be more casserole type meals, not my choice of food. Breakfast was not very good either, if you went after 9.30 there would be no cooked ham (supposed to be bacon, no proper english sausages just frankfurters or smelly garlic things. The queues for food were very long, both breakfast and evening meal.
The pool area was very nice and there was always enough sunbeds. the bar area was really nice and beer was 2.50 lev, small pop 1.50 lev. The staff were really friendly and helpful. I would recommend just coming to this hotel B&B as food is so cheap anyway.
There is no entertainment other than a Kareoke about 10pm at night which is rubbish.
The food wasn't very good, not much to choose from and not alot for my 13 year old son, eg. no burgers, pizzas, spaghetti bolognese, lasagne. There seemed to be more casserole type meals, not my choice of food. Breakfast was not very good either, if you went after 9.30 there would be no cooked ham (supposed to be bacon, no proper english sausages just frankfurters or smelly garlic things. The queues for food were very long, both breakfast and evening meal.
The pool area was very nice and there was always enough sunbeds. the bar area was really nice and beer was 2.50 lev, small pop 1.50 lev. The staff were really friendly and helpful. I would recommend just coming to this hotel B&B as food is so cheap anyway.
There is no entertainment other than a Kareoke about 10pm at night which is rubbish.
Travel operator: First Choice
Recommended
18 years 4 months ago
No problems with hotel room, very clean and spacious for family of four.
Food of low standard no choice and very unhygienic, flies everywhere not air conditioned and tables dirty.
Food was so bad we had to eat out at local restaurants, no food for children at this hotel. Childrens playground non existent and entertainment was bad...only kareoke that nobody used!
Next door was an erotic club not part of entertainment specified in the brochure!!
If you want to visit a water park no need to travel far just jump the hotel fence!
Hotel reps very scruffy and unhelpful....you have been warned!
Food of low standard no choice and very unhygienic, flies everywhere not air conditioned and tables dirty.
Food was so bad we had to eat out at local restaurants, no food for children at this hotel. Childrens playground non existent and entertainment was bad...only kareoke that nobody used!
Next door was an erotic club not part of entertainment specified in the brochure!!
If you want to visit a water park no need to travel far just jump the hotel fence!
Hotel reps very scruffy and unhelpful....you have been warned!
Travel operator: first choice
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