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Qawra Palace Hotel

7 of 19 hotels in Bugibba

3 out of 5 from 105 reviews
Dawret Il - Qawra, St Paul's Bay, Malta
The Qawra Palace Hotel is ideally located on the Qawra seafront with views of the bay, providing a comfortable and convenient setting. Situated on the attractive promenade, shops, bars and restaurants can be found in the immediate area.

105 Reviews

Traveller Rating

  • Excellent
    17
  • Very Good
    36
  • Good
    23
  • Average
    12
  • Poor
    6

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Daniel
15 years 7 months ago
We moved to this hotel from another hotel because there was more things for children to do, in the hotel and when we arrived we were given a room on the 3rd floor facing inside the hotel, it was really big we were supprised, there was 3 of us and there was 4 beds but you could have fitted 6 in the room. the room was clean in some places but otherwise it just looked like a normal hotel room. The reception area was relativley clean and around the computers and gaming section was clean also. the food has a wide range of meats and veg the only thing i would comment on is that you have to bring your drinks with you as you enter then restraunt. the deserts we really nice and the waiters were very freindly. The entertainment was mostly good there was only one singer we dident like but the rest was good. we would defenetly go back . (But you need a sea view room on the 7th floor for he best views !!)
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Travel operator: sunspot

Recommended
Ron And Sonia Fincher
16 years 1 month ago
The most important thing about going to this hotel,is that you really need a sea view room.The inside rooms are round a courtyard,eight floors high,and the balconies overlook each other.I had read other reports about these rooms,so I emailed the hotel and was able to upgrade to a seaview room for an extra 98 euros.payable upon arrival.This was well worth the extra money,as we had a good room overlooking the bay.
The hotel is clean everywhere but is looking a bit dated,but the staff are all wonderful,so happy and caring.
Food is plentiful and assorted,English or continental breakfast,evening meal always two or three meat dishes,fish and vegetarian options.The soup is really great,every evening a different variety.Desserts are the usual holiday hotel fare,jelly,gateau,fruit,etc.
These is no need to leave the table hungry,unless you are a very fussy eater.You must remember you are in a foriegn country and things will not be the same as in the UK.
The hotel is in a good position,about 30 min walk round the lovely coast road to Buggiba.If you want the buses,they are only 10 mins walk away.These buses will take you all over the island for about 54 cents ,but are all old Bedford boneshakers so be warned if you undertake a long journey !
All in all we had a very good holiday,those who go to this hotel and complain,must be very fussy.
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Travel operator: Thomas Cook

Recommended
Rosemary Smith
16 years 3 months ago
I travelled on my own and was very pleasantly surprised the hotel was clean and comfortable and the staff were very helpful The location was fine apart from being rather hilly but I got over that. The entertainment was excellent music and singer(s) on every single night round the pool which was very popular. I'll certainly go back next year hopefully I thoroughly enjoyed it and made a lot of new friends.
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Travel operator: Belleair

Recommended
Brown
16 years 4 months ago
Just back from Malta. Stayed in Qawra Palace. My sister decided to come too but was unable to add her to our hotel as we had booked months ago and we booked her 4 wks ago Our daughter was in our room. My sister was in Suncrest which was next door.

Food was not bad. Soup was lovely and deserts were excellent. Staff very friendly. Did not have any problems with any staff.

Pool is smaller than Suncrest next door which they have a kids pool with slide. You can walk to sea down few steps. Pools very salty which makes you burn very easily.
Qawra Palace has air-conditioning the minute you walk into hotel Suncrest doesn
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Travel operator: Thomas Cook

Recommended
Mrs Paul
16 years 5 months ago
We stayed at the Qawra Palace for our honeymoon dont recomend it food was well presented but it was not a very good choice.

The location was on the seafront which was nice if you had a see view or road view, the rest of the rooms look onto a yard balconys so close you can get to next doors and you can see into everyone's room.

The entertainment was good a group every night.

When eating if something broke or spilt it was left until a cleaner came and was left for a while.
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Travel operator: coop travel

Vicky
16 years 6 months ago
This has to be by far the worst hotel I have ever had the misfortune to stay in.

It is NOT a 4* hotel by any standards. The food was awful, the hotel was dirty, some of the staff were rude, unhelpful and quite frankly rude on occasion.

If they could charge you for anything they would. Even when you're All inclusive they expected you to pay for things that a 4* All Inc should provide.

If you want to eat cabbage and sprouts and the same boring uninspired menus then do but don't expect any waitress service for drinks. You have to queue up to order the drinks. then queue up to collect them from the bar and walk with your drinks back to a table in the dining room. It's truly awful.

The outdoor swimming pool is salt water and is far too small for a hotel of this size. The indoor pool has a limit of 13 people at anyone time. This is supposed to cater for a hotel which accommodates upto 700 people.

The hotel manager refused to put on the aircon and told us it wasn't hot enough. The lifts are shockingly slow and only 2 of the 3 were working.

The rooms are small, dirty, sinks are rusty, walls need painting, bathrooms are extremely small, bath plugs that don't fit the hole, toilet seats hanging off, mould on the tiles.

The balcony on the courtyard facing rooms are tiny, 2 plastic chairs and it's full up. Also if you do venture out onto the balcony you are faced with the hotel's generator and noise from it 24 hrs a day.

It's not a 4* hotel and their All Inc option basically isn't. I wouldn't recommend this hotel to anyone!
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Travel operator: Fleetway

Lizzy
16 years 11 months ago
Don't believe the reviews that say this hotel is excellent. The Quara Palace is absolutely awful and destroyed my family's Christmas in Malta. I have stayed in many hotels of a similar price and location over the Christmas period, and this was the only one that has ever disappointed me.

The food was awful - on our first morning, I tried the cooked breakfast, which was like eating rubber, so then decided to have cereal instead, then discovered the milk had gone off, so had a yogurt instead, which was warm and plain flavoured with only old tinned fruit to make it more interesting. Dinner was similarly disappointing - tough, overcooked meat, and vegetables boiled for so long they were grey. Oh and the plates were often not properly washed as well. I must be the only person who LOST weight over Christmas because I would rather go hungry than eat the food. That said, all the elderly guests (70+) thought it was wonderful, so maybe that was who they were catering for.

The bedroom was a good size and the view of the sea was lovely, but the bedroom floor was filthy when we got there, and the blankets had stains on them that looked remarkably like blood. The ensuite bathroom was so small you could barely close the door behind you. The bathroom was also dirty when we got there - most notably a lump of ear wax in the sink (I kid you not) and a yellow residue on the toilet seat!

The location was really good if you want to explore the island as the bus terminus is a 5 minute walk away and you can get a bus to pretty much anywhere on the island.

My advice would be to stay in the Sol hotel next door though - same fantastic location and a nice hotel!!
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Travel operator: booked hotel direct

Liz
17 years 3 months ago
The hotel lobby gives you a false impression of the hotel all nice marble everywhere. However when you get to the room it is a different story.

Badly decorated, didn't really sleep as you could feel the springs in the mattresses, however as we were apparently in the larger family rooms the size of the sleeping area was sufficient.

Bathroom was titchy, had to almost stand on toilet to brush your teeth, left the bathroom door open all the time as you couldn't get the door closed if you were standing in there.

Balcony was so small it was only suitable for drying swim wear on. We couldn't really sit out there in the evening when the kids were asleep as there were no lights there and all you could hear was the noise of the air con machine on the roof. As we had an inside room our view was of everybody elses balconies and felt like living in the slums.

Asked to move rooms or to get a sea view but was told that sea view rooms only cater for 2/3 people and therefore not possible. These rooms have larger balconies and a light as well as a view!!!

Food was ok but not the best - but just put off with it really.

There is a possibility to move you meal to the pizza place. Not at weekends and book a day in advance. Tried most days and was always told it was full. Last possible day to book, I got up early and the last place was being booked in front of me. It seems as they allow only 4 tables to be reserved per evening. It appears that you need to get up in the middle of the night to book!

Entertainment - Kids club was ok, swimming/bingo/jenga in the morning. DVD and face painting in pm. lady was really nice, but there weren't any organised games etc. but kids were happy so can't complain. Didn't go to the evening entertainment really as wasn't my cup of tea.

Location was good for the sea front but a bit of a walk to the main resort.


Oh and the transfer bus forgot to pick us up. after an hour of waiting at 5am, we phoned the helpline to be told that we had been picked up!!! Had to pay for a taxi and was panicking we were going to miss the plane. By the way taxi cost 10 lira to airport for 4 and baggage. Transfer booked was
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Travel operator: Airtours

17 years 3 months ago
we arrived at the Qawra Palace Hotel at 1am and were greeted by friendly and helpful staff.

The reception area was clean and spacious and the cafe was till open.

The location of the hotel is brilliant as everything is only a few minutes walk away.

The rooms were basic holiday rooms with everything you would expect.
We were on the 5th floor looking out onto the courtyard, which wasnt as bad as some people make out.In my opinion these are better rooms than the sea views as the main road passes right in front so alot noisier.

The food was buffet style and was excellent!
There was a good choice including English dishes for those less adventurous.

The rooms were cleaned daily with fresh towels, sheets were changed twice in a week. The cleanliness throughout was excellent.

The pool area was clean with sunbeds which are free, the only thing you pay 50 cents for were the matteress's which made the day more comfortable!
The pool is salt water which was not as bad as I thought.The indoor pool I found cold as there was no sun to heat it up, same as the jaccuzies, it made me appreciate the outdoor pool more!

The entertainment was standard holiday stuff which did include the kids of all ages.

I do think that the people who have moaned about this hotel must expect total grandure and not the typical holiday hotel.
It was a great hotel which we will be going back to, without a doubt.

Well done to the staff!!

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Travel operator: malta bargains

Recommended
Laura Greenshields
17 years 4 months ago
Well we booked our holiday in a three star hotel called Buggiba holiday complex! This was a holiday from hell as there was about 500 Italian students taking over the hotel...Anyway we asked to get moved hotels and had to pay
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Travel operator: British Jet

Recommended

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