We stayed at the Qawra during the first two weeks of August. The hotel caters mainly for the British where the food is concerned.

I have read reviews and thought I was reading about a different hotel. We are not a fussy family but still like a nice clean hotel, good food and friendly staff. Would agree with one review that the pool bar was infested with flies. (Not nice) The staff at the pool bar were also very rude and served when and if they wanted.

We had a family room on the 3rd floor. It was really quite large and clean. There was plenty of wardrobe space. The bathroom however was very very tiny. You had to get into it, squeeze up beside the toilet to allow you to close the door. The air con was not very good. However, we asked reception if we could hire a fan and when we returned to the room later that day, there was a standing fan in the room. (No charge) The room safe is a good idea and only costs 5 lira for a fortnight.

The main gripe that we had was that you couldn't get access to the pool area until 8.30 (the door leading to the pool was locked) By this time, there was a queue way up the stairs to the reception area. When management unlocked the door, it was bedlam. Everyone ran to the sun beds. (If you wanted an umbrella, you had to work out your quickest route before you got through the door)

You don't live 24/7 in the hotel and the bars are only a very short walk left of the hotel. Bugibba is also a short walk away. (Go back streets, much quicker) Would visit again but they would have to change system for pool entry.

I totally disagree with a lot of comments made about the Qawra! I went with my parents on our last family holiday and it was the best holiday Ive ever been on.

We stayed all inclusive which was very good value for money. the food in the restuarant was ok but there were times where I felt it wasnt that great.

I didnt see a single cockroach anywhere on the island! The only creatures I saw were the little lizards that were scurrying around. Our rooms were clean and spacious. the towels and sheets were changed every day. Our air conditioning worked a bit too well though (I got back on 3 occasions and had to turn it down!)

The staff were very polite and helful when we needed them. They always served us with a smile (even at ridiculous times in the morning!)

Our First Choice rep was absolutely brilliant! She was very cheery and helpful and gave us lots of good tips for staying safe in the sun.

The poolside was clean and the indoor pool didnt smell that bad. Considering that they have to put in different chemicals in the water to what they do over here, which makes it smell funny and go cloudy.

As a family we thoroughly enjoyed the entertainment, with Thursday and Friday being our favourites.

My parents have expressed their wish to stay at this hotel again and so would I! One day I hope to return with my family.

The Palace is a typical 4* for Malta over all a very good holiday location but a sea view is a must

Agree with others that cleaning in the dinning area is not very good and the smell from chemicals in the indoor pool was very bad

Staff were helpful at all times

Great location

We have been to Malta loads of times and were even based there in the 70s with the services and would go back again.

We were a little worried after booking this hotel and reading some reviews, but we didn't need to worry. We found this hotel to be spotlessly clean apart from around the pool area which was untidy due to it being a little small - as one person put it "plenty of loungers not quite enough room".

The staff were helpful apart from some of the pool bar staff who didn't know what it was to SMILE. Its a well located hotel and not far from the bus station and bars. The food in this hotel was second to none, something for everyone. The nightclub is quite smart - of course we only went in there to watch the world cup.

We had a family room with four single beds and there was plenty of room and yes as other people have said the balcony is small but what normal person goes on holiday to sit on the balcony! Yes some areas could do with refurbishing, such as the indoor pool area but it is no worse than any other hotel which isn't brand new.

Then we come to the evening entertainment - we were expecting ballroom dancing - we were however pleasantly surprised, a dj one night, singer the next, group the next etc.

If you have just booked this hotel ask for a transfer it is dirty and has cockroach problems too.

This hotel is advertised as 4 star, I would actually be pushed to give it 1star!

When we arrived everything seemed ok but as the week went on it progressively got worse. The bathroom was that small you couldn't sit on the toilet and close the door at the same time, there was broken glass left on the restaurant for 24 hours until I complained to reception. The lifts are way too small for a hotel of this size, the glasses, plates at cutlery were always dirty, one day i went through about 20 plates to find a clean one I gave up after finding one with dirty brown water on.

The food is just about warm, if you look under the food trays as the chef removes one the water is dirty and has food in it (and thats supposed to keep your food hot and clean!!!???).

On the 6th Night we had to tell the staff about cockroaches behind our bed they soon came up when I broadcasted it in reception so they fumigated the room (nice when your on holiday hey). We thought we had smelt fly spray a few days previous and it must have been the stuff they used to kill these cockroaches, but it doesn't surprise me at all that they have them. The rooms do not have any ceiling light and they like the dark and the rooms are VERY dark and they blamed the cockroaches on the heat/the lift shafts had been sprayed and they were looking for somewhere to go and they acted as if I was over exaggerating!

First choice will be getting a complaint about all this, we paid an awful lot of money for this holiday over

We stayed on the 8th floor in room 821, I have read other reports regarding cockroaches and I have to say that we only saw one on the first night in our room.

Some people find this grounds for complaint obviously, but the way we saw it was it was a hot country and there was nothing that the hotel could do to prevent the odd stray cockroach!

The staff were fantastic and considering the mess that all the holiday makers were making, kept it fantastically clean.

The food was delicious everyday and there was always a big variety to suit everyone.

Definately will be returning in September!

Very concerned that the holiday company we booked with are still advertising this hotel. We stayed here on all inclusive and I'm sorry but I agree with the others who have given this a poor review.

This hotel is not 4 star as advertised we were told we could not use our all inclusive in the pizzeria and the cafe royale but was advertised we could. Start very rude, rep very rude when told of problems with hotel.

I am not the kind of person who is shocked easily and cockroaches are not something you want to see on your holiday. As someone who's worked in the environmental health department I can tell you if there are cockroaches in the bedrooms they are in the walls and they will be everywhere and I mean everywhere, they like the dark you only have to search on the internet to find this information out.

This hotel would not pass an english inspection. I have stayed in some grotty hotels with only 2 stars on lads holidays and never seen cockroaches before and it's nothing to do with heat.

If you want a nice hotel dont book this one. Im not someone who would normally complain but I have about this one. I think everyone has the right to know what they are letting themselves in for.

We stayed in the hotel following recomendations from family who have stayed there numerous times before and found it just as expected.

The hotel as a whole is clean, maids were friemdly and did a great job, admitidely we also found a few problems with the crockery, although nothing major, and also the pool area could get untidy - down to a lot of people in a smallish space.

The food was good & there was plenty of it, restaurant staff were brilliant especially with my partner who is a difficult person to feed!

The hotel is in a great location, sea view rooms are a must, the views are fantastic (the other rooms face over a courtyard and some are quite close together but they are much quieter-we couldn't even hear the entertainment from them which is great if you have young children.

Everything is within walking distance with the bus station about 5 minutes away, the main road outside the hotel can get busy during the day but it does quieten down late evening ( I was reliably assured that there is nothing on the road at 2am!).

We found the hotel staff very helpful and friendly - ok maybe the pool staff do need to smile a bit more.
A good variety of entertainment each night with the music being turned down immediately at midnight enabling those in the seaview rooms to sleep.

Overall we found the hotel excellent. Admittedly the aircon in the rooms is noisey and not that cool, tip; ask for a fan, we did, the staff were only too obliging and it makes a tremendous difference. Also I agree that the indoor pool does need refurbishing but if you have been on the hotel website you can see that this is planned for the winter season (2006).

The Hotel Qawra Palace is a lovely hotel in an excellent location, and we would recomend it to anyone. What people need to remember however is that hotel standards are a lot different abroad, what is classed as a 4* hotel in Malta is not necessarily the same standard as a 4* in the UK.

We visited this hotel for the 2nd time and was not disapointed, the staff from reception to bar and waiting staff could not do enough for us. Many thanks to David and Kevin for looking after us at meal times these guys are great ambassadors for this hotel.

Only thing we didn't rate was the evening entertainment, that was a bit hit and miss.

Public areas are spotless and so was our seaview room, thanks to our very pleasant maid.

Thanks to ALL the staff and management for a great holiday!!! We will be back x

We have stayed in many Hotels but this was by far the worst. We did ask to be moved on the first day but it would have cost over