105 Reviews
Traveller Rating
-
Excellent17
-
Very Good36
-
Good23
-
Average12
-
Poor6
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
The staff could not do enough for us and genuinely seemed delighted to have us stay at their hotel. The food was varied and well-cooked and hot plates always available.
The standard room was bright and spacious and cleaned everyday. The towels were changed every day and the sheets three times during our week.
We would recommend using TIS Tours and Car hire (ask for Lawrence) for excursions. The reps warn you that timeshare companies can operate some excursions so we were wary at first. No such problem with TIS Tours and Car hire and very reasonable compared to the holiday company excursions.
Qawra is a bit quiet but we enjoyed Bugibba. Maybe this was because it was a winter sun break as opposed to earlier in the year. Our favourite place was St Julian's - a very pretty harbour - and only a bus ride away. Even though it is a small island there is a lot to see and the Maltese people love showing their island to you.
The food on offer outside of the hotel was of a good standard - lots of set menus for about
Travel operator: My Travel
There was a good selection of food from which there was little complaints, apart from the bar snacks which were very basic sandwiches and cheap, tasteless crisps.
The locally produced alcohol didn't appear to contain any alcohol! Apart from 2 waiters & a couple of bar staff, it seamed that the staff were not very happy in their work (we had to keep asking them to smile).
There were a lot of long stay elderly residents who were very hard work even for the entertainers,it did feel more like an old folks home rather than a hotel.
New years eve came and we found out that we would be sharing the hotel with locals (who seem to take priority), we didnt mind, accept that they had their tables reserved, we didnt!
The gala meal was excellent, with the waiters serving you at your table, although it did take up most of the evening. there was no party bags, poppers or streamers provided.
The entertainment was, although different artists every evening, dedicated to those who could waltz or quick step!(my husband & friend dressed in fairy outfits certainly woke up a few of the guests, bringing a much needed smile to many a face),(the security were not very impressed).
The nightclub was closed to guests for 5 out of the 7 nights with the other nights being open to private parties, even the main ballroom was hired out on 1 occassion, forcing the whole of the hotel guests to sit & watch the entertainment from half the resturant.
There were 3 teenagers & one 3 year old in our group, there was nothing at all for them to do except play pool or play in the very small indoor pool.
I would consider this hotel to be a 2* rather than a 4*. I would not recommend this hotel to anyone under the age of 70.
Travel operator: First Choice
We have stayed at this hotel for many years now.
Nothing is ever too much trouble for any of the staff.
Complaints are addressed and dealt with promptly
personally I think you have to go a long way to find another in the area that compares.
Everything you need is there. We also recommend Laurence next doorto the hotel for renting a car or booking trips out.
Travel operator: DIRECT HOLIDAYS
When I arrived I was given keys to a room which smelt of damp and was dirty and noisy from construction work being carried out at the back of the building. I couldn't believe they could think I may have been ok with it! Asked to see 3 more rooms before I agreed to stay at the hotel- finally agreed on a 7th floor room upgrade to sea view. Even then the noise from the road wasn't good and the room was dated and not that clean.Shabby is the word.
The lifts were painstaking and most of all the food was very poor in quality.I eat anything but I lost half a stone because I just couldn't stomach it, and it wasn't even that warm. I am not someone who complains easily and I am easy going but this hotel is very poor and the only nice thing was the coffee shop.
Even the indoor pool is not as in the brochure- not much bigger than a garden pool.
Don't waste your money on this hotel! Anything would be better.
Travel operator: Sunset
We stayed Half Board and found the food excellent. It was all a buffet style. Breakfast was all the usual suspects. cereal, full English (with proper sausage!!!), yoghurts and fruit juice. There was always plenty and it was tasty. Tea was also nice, the only thing I would say is the food was a bit unadventurous (fish, meat & white meat options), I would have preferred a "local" dish but all in all it was very enjoyable.
Although we only spent a couple of days at the pool, there was always room and sunbeds available. You could get a mat to put on your bed for 50Lm for extra comfort. There was snacks and drinks available beside the pool.
Overall I was impressed with the Qawra Palace, contrary to some of the reports I have read. It certainly met my expectations and was a good base for what was a very enjoyable holiday."
Travel operator: Choice
The pool area was good. My only complaints would be that I think the Qawra palace have offered the All inclusive option as cheaply as possible.
The bar has a very limited choice of drinks and no atmosphere, it was more like a TV lounge. The Cafe at the front of the hotel is not included in the All inclusive option.
But, the entertainment was absolutely Diabolical!!! There is no atmosphere and the acts are aimed at the over 70's. I can't call it third rate as it was worse than that! Even though we were all inclusive we went out in the evenings as we couldn't bear the entertainment.
We were there in half term and there was nothing for the children.
Great if you are over 70 and want to do some ballroom-style dancing.Not for me!!! A shame as the hotel was great otherwise.
Travel operator: first choice
We had not booked a sea view room, therefore was allocated a room looking out onto the internal courtyard. Our room was No 229 which was on the 2nd floor, very close to the air conditioning units (which were obviously at ground floor level) because the noise was, at times, very loud. Although this was initially off putting, by the end of the holiday you just got used to it.
I have to say this noise was far better than listening to screaming children/teenagers who could have been in the court yard area, however we were fortunate that there were only a handful of children, most of which seemed to be under the age of 6 yrs!
The hotel food was very adequate, always a good choice of meals available. The breakfast plates were a little on the small side, but adequate to fit a decent size breakfast on (i.e. 2 x rashers bacon, 2 x sausages, fried egg, beans and toast).
The restaurant was segregated into sections and you were allocated a section upon check in. Depending on what time you arrived in the restaurant, at times there was a slight delay in getting a table due to the waiters/waitresses clearing away the dirty plates from the previous guests.
The hotel's location is okay, but it is approx 10/15 mins walk to the main town where the bars/restaurants/shops were.
The hotel's entertainment wasn't that bad, most evenings there was a turn on, one particular occasion there was a trio on (2 males and 1 female) who were very good, they played there on 2 nights, I think it was Thursday and Sunday, they were certainly worth watching, however the seating area does get busy, particularly at weekends when the locals seem to visit and take up quite a bit of room.
The pool area, during our visit, appeared to be adequate, but there did appear to be some sunbeds which were broken. There are a large number of umbrellas so you can get plenty of shade if required.
We stayed on an All Inclusive basis at the hotel and found this to be more than adequate. The queuing system for the drinks is a little slow, but once you get used to it, it's okay.
I would certainly recommend this hotel to friends/family and we enjoyed our stay.
Travel operator: airtours/mytravel
It was clean and food not bad.
Location was ok we were on 6th floor overlooking courtyard noise from air conditioning.
Wardrobe on one side broke couldn't open it. Sink in bathroom all cracked [ small bathroom], but the worst was the mattress on my bed was stained ripped damp and smelt of urine they changed it 4 times none of them were any good.
I will never go back to this hotel.
Travel operator: airtours
The room was very basic, with a small fridge, a TV - only 2 channels that we could watch was BBC World News and MTV, and a film every night from 9pm - yes the bathroom is very small, but you don't go on holiday to spend it in the bathroom or in your room.
The food was a bit hit and miss but staff friendly.
It was very confusing with the all inclusive set up, not knowing that you have to get a receipt for your drinks before you go to the bar to get them.
The entertainment was ok, i have seen better.
The location of the hotel was very good, right on the sea front and not too far from the main shops of Buggiba, only a 10/15 min walk away. The pool was very overcrowded so we spent most days on the sunbed by the sea - loads of fish in the sea that you could snorkel with - great fun.
We did have some stirling go missing from inside a bag in the apartment and we reported it to the security manager who was very helpful and said that if he found any results he would let us know - but nothing came of it. We reported it to the rep who just said - you should have got a safe - this isn't the point.
We have been to Malta on several occassions but this was the first time we have stayed here, this has never happened before.
We do love Malta and would def go back (we have relatives there) but we wouldn't stay here again.
Travel operator: JMC / Thomas Cook
Unfortunately the Quara area has only a few shops that are very small and also is lacking in a sandy beach so you area more or less left to the pool area that becomes very crowded.
The hotel food I found no fault with at all, everything was freshly cooked and their was a great variety. One thing, if you want the vegitarian dishes ask the waiter as these are not part of the buffet.
The hotel was cleaned regularly and I found no fault with the hotel staff who were all friendly and more than willing to please.
Do get a sea view room and the inside rooms face each other and the windows are not far apart so privicy is hard.
I would visit the hotel again if it were put in another country as I have not visited Malta and although enjoyed my holiday greatly was not a great lover of Malta.
Travel operator: First Choice
Ask a Question
Got a question? Ask our community of over 1.5 million users.