67 Reviews
Traveller Rating
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Excellent13
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Very Good41
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Good5
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
15 years 9 months ago
We travelled out on a late deal, We could not really find any really probelms, everything was cleaned every day, and food always fresh and good choices. The staff dont chat much but then again they are always busy.Entertainment a bit hit and miss but it was only the start of the season.
Travel operator: Thompson
Recommended
16 years ago
i would recommend the santa lucia to everyone. we stayed for a week over christmas and just had the best time, the food was wonderful especially christmas eve, christmas day and boxing day, as the hotel put on special gala dinners on these days which were superb.we thought the entertainment was great, sam and sonia worked so hard to ensure everyone had a good time,christmas eve was lovely they children all got stockings,christmas day there was a visit from santa and a lovely present. i would just like to say a big thank you we had the best christmas ever
Travel operator: thomson/easyjet
Recommended
16 years 3 months ago
Excellent hotel with prime position between 2 beaches.
Staff very friendly, especially room cleaners. Food in restaurant is very good with a wide choice of salads and main dishes and sweets. Always a choice of 2 different soups. dining room staff very efficient and we never had to wait to be seated.
Nice little shop in foyer although the lilo's we bought from it kept going down, they willl re-inflate them free though, but that's a bit of a drag.
The rooms were very clean with fresh towels each day and sheets changes twice a week. Only gripes, the pillows were not very comfortable also the adjoining door let every noise from next door, even normal speech heard clearly. Pool sunbeds reserved early each morning which means unless you are prepared to queue very early, you do not stand a chance of getting one, even though it is against hotel rules. The most annoying thing about that is the fact that once they are covered with towels, a lot of them seem to be empty for long periods.
Staff very friendly, especially room cleaners. Food in restaurant is very good with a wide choice of salads and main dishes and sweets. Always a choice of 2 different soups. dining room staff very efficient and we never had to wait to be seated.
Nice little shop in foyer although the lilo's we bought from it kept going down, they willl re-inflate them free though, but that's a bit of a drag.
The rooms were very clean with fresh towels each day and sheets changes twice a week. Only gripes, the pillows were not very comfortable also the adjoining door let every noise from next door, even normal speech heard clearly. Pool sunbeds reserved early each morning which means unless you are prepared to queue very early, you do not stand a chance of getting one, even though it is against hotel rules. The most annoying thing about that is the fact that once they are covered with towels, a lot of them seem to be empty for long periods.
Travel operator: Thomson
Recommended
17 years 3 months ago
This is a lovely hotel and is definitely at the top of the 3* rating. The location is excellent - right on the beach with stunning views from all of the higher rooms and nice places to walk either side.
The cleanliness could not be faulted, clean towels every day and clean sheets twice. I have given the food a slightly lower marking because I would have liked to see more prepared fresh fruit at breakfast, there was only ever melon and fruit salad.
The toaster is also a nightmare and you have to have extreme patience and really want toast!! Dinner is very good though - it's basic grub but well cooked and tasty and the salad choice is excellent.
The entertainment is typical of what you expect abroad - you're not going to get Peter Kaye! We did the bingo most nights then cleared off before the 'cabaret' but I'm told by other people in my group that the Irish Dancers were very good!
The cleanliness could not be faulted, clean towels every day and clean sheets twice. I have given the food a slightly lower marking because I would have liked to see more prepared fresh fruit at breakfast, there was only ever melon and fruit salad.
The toaster is also a nightmare and you have to have extreme patience and really want toast!! Dinner is very good though - it's basic grub but well cooked and tasty and the salad choice is excellent.
The entertainment is typical of what you expect abroad - you're not going to get Peter Kaye! We did the bingo most nights then cleared off before the 'cabaret' but I'm told by other people in my group that the Irish Dancers were very good!
Travel operator: Thomson
Recommended
17 years 3 months ago
five senior citizens stayed @ the santa lucia, we loved the hotel apart from the room because 3 of us shared aroom which was no way big enough,and for 3 nights one of us had to sleep on a camp bed.so if there is a odd number of you make sure you book only 2 to a room our age group was 65 and you can imagine the disscomfort we had to put up with but saying all that the location was fab,food was allright the rooms fit 2 just nice but noway ozay 3 is not good E R .
Travel operator: thomsons
Recommended
17 years 4 months ago
Lovelly hotel well placed. The rooms were clean though a bit small, lovelly views with the sun for quite a long time of the day. Though I marked the staff down the cleaners were really good, very friendly and kept the rooms spotless.
The dining room was clean well decorated and the food was very good though not always hot but when in Rome.......
The dining room staff were not so hot either, miserable wouldn`t leave you until you had paid for your drinks, and at breakfast it was very difficult to find aclean table for 2.
We didn`t stop in for the entertainment as it was repetitive each night.
The dining room was clean well decorated and the food was very good though not always hot but when in Rome.......
The dining room staff were not so hot either, miserable wouldn`t leave you until you had paid for your drinks, and at breakfast it was very difficult to find aclean table for 2.
We didn`t stop in for the entertainment as it was repetitive each night.
Travel operator: Thomson
Recommended
17 years 5 months ago
We have just returned from the Santa Lucia hotel after a two week break.
The hotel is spotlessly clean, our room was serviced every day.The food was of very good quality with plenty of choice for breakfast as well as your evening meal. They even had tomato juice and fried bread which is quite rare for hotels these days.
We were on the seventh floor but with 3 lifts this did not present a problem with regard to getting down for meals etc. or retiring for the evening. Every room has a sea view and what stunning views they are!!!
I found the staff OK - some were extremely friendly whilst others were doing their job and it showed. There was entertainment on every night and it appeared to be quite varied but my wife and I preferred to explore the locality after dinner and only sat in for short periods.
The hotel is spotlessly clean, our room was serviced every day.The food was of very good quality with plenty of choice for breakfast as well as your evening meal. They even had tomato juice and fried bread which is quite rare for hotels these days.
We were on the seventh floor but with 3 lifts this did not present a problem with regard to getting down for meals etc. or retiring for the evening. Every room has a sea view and what stunning views they are!!!
I found the staff OK - some were extremely friendly whilst others were doing their job and it showed. There was entertainment on every night and it appeared to be quite varied but my wife and I preferred to explore the locality after dinner and only sat in for short periods.
Travel operator: Thomson
Recommended
17 years 7 months ago
All in all had a great holiday in Palma Nova, hotel was as good as expected, rooms a tad small as were balconies, but lets face it who spends any in time in them when on holiday.
Staff were a bit dour, apart from cleaning staff who always had a smile.
Food was on the whole acceptable, did not go hungry, and only ate out once for breakfast and evening meal.
Entertainment was pretty good from what I saw, mainly elderly guest in this hotel who tend to eat early and get themselves a seated in main lounge area early, so by the time we had eaten all seats taken, so had to settle for the smaller cocktail bar where the entertainment was just as good I would say.
Outdoor and indoor pool both freezing as was jacuzzi, which I found surprising. Would have to set your alarm for middle of night to get any chance of a sun lounger. Pool bar is very good for snacks and very reasonably priced.
Would not recommend this hotel for younger couples or families with young children, but would not hesitate to recommend to anyone over 50.
Staff were a bit dour, apart from cleaning staff who always had a smile.
Food was on the whole acceptable, did not go hungry, and only ate out once for breakfast and evening meal.
Entertainment was pretty good from what I saw, mainly elderly guest in this hotel who tend to eat early and get themselves a seated in main lounge area early, so by the time we had eaten all seats taken, so had to settle for the smaller cocktail bar where the entertainment was just as good I would say.
Outdoor and indoor pool both freezing as was jacuzzi, which I found surprising. Would have to set your alarm for middle of night to get any chance of a sun lounger. Pool bar is very good for snacks and very reasonably priced.
Would not recommend this hotel for younger couples or families with young children, but would not hesitate to recommend to anyone over 50.
Travel operator: Booked Independantly
Recommended
17 years 8 months ago
We have just returned from the Santa Lucia Hotel having stayed there for 11 nights.Our bedroom even though quite small was spotlessly clean and was nicely carpeted. We had a fantastic view overlooking the pool and got the sun for most of the day. Our only gripe was that there was an interconnecting door through to the next bedroom. Unfortuately for us the man (I only presume it was a man) that was in the next bedroom was the loudest snorer that I've ever heard in my life. We had a word with reception but they weren't really interested. How-ever after 2 sleepless nights we had the idea of pushing a towel under the door and stuffing toilet paper all around it.Apparently 70%of the bedrooms have interconnecting doors.
The food was very good and very varied. There was even porridge on the breakfast buffet together with all the other various cereals and fruits, yogurts and of course the good old english fry-ups for anyone that wanted to have one.
The entertainment in the evenings was quite good, although as I like dancing I thought that they could have varied the dances a bit more. Every night they played the same dances and in the same order.There was just a short game of bingo followed by a cabaret which was of a good standard - not the usual parrot show type.
The staff were very friendly and helpful but I did feel that the reps were only interested in selling their trips.
All in all we enjoyed the holiday very much but at times I did feel like I was in a rest home and I'm in my mid sixties. The first few days were mostly people in their late seventies and eighties and many in wheelchairs. Perhaps they had just gone out for the Easter period because after a few days they went home and more people of our age moved in. In the winter months I wouldn't recommend it to younger people or people with small children.
The food was very good and very varied. There was even porridge on the breakfast buffet together with all the other various cereals and fruits, yogurts and of course the good old english fry-ups for anyone that wanted to have one.
The entertainment in the evenings was quite good, although as I like dancing I thought that they could have varied the dances a bit more. Every night they played the same dances and in the same order.There was just a short game of bingo followed by a cabaret which was of a good standard - not the usual parrot show type.
The staff were very friendly and helpful but I did feel that the reps were only interested in selling their trips.
All in all we enjoyed the holiday very much but at times I did feel like I was in a rest home and I'm in my mid sixties. The first few days were mostly people in their late seventies and eighties and many in wheelchairs. Perhaps they had just gone out for the Easter period because after a few days they went home and more people of our age moved in. In the winter months I wouldn't recommend it to younger people or people with small children.
Travel operator: indepentent
Recommended
17 years 9 months ago
We stayed at this hotel for one week at the end of March and found the standard of cleanliness to be very good.
We arrived at a time when another 150 guests arrived and the check in procedure was managed exceptionally well and our room was available.
The location of the hotel is excellent, being on a rocky outcrop between two very good beaches with a pedestrian walkway all the way around.
All staff had a welcoming smile and word and the maid was excellent in keeping the room clean and replenishing the towels daily.
A very good choice of food was available and was well presented at both breakfast and dinner.
A good entertainment programme with professional acts and ballroom, sequence, and line dancing along with nightly Bingo with a full house worth 200 euros ensured every one was well catered for.
Our room had a tremendous view and would not hesitate in recommending the hotel especially for couples.
We arrived at a time when another 150 guests arrived and the check in procedure was managed exceptionally well and our room was available.
The location of the hotel is excellent, being on a rocky outcrop between two very good beaches with a pedestrian walkway all the way around.
All staff had a welcoming smile and word and the maid was excellent in keeping the room clean and replenishing the towels daily.
A very good choice of food was available and was well presented at both breakfast and dinner.
A good entertainment programme with professional acts and ballroom, sequence, and line dancing along with nightly Bingo with a full house worth 200 euros ensured every one was well catered for.
Our room had a tremendous view and would not hesitate in recommending the hotel especially for couples.
Travel operator: Thomson
Recommended
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