67 Reviews
Traveller Rating
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Excellent13
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Very Good41
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Good5
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 11 months ago
Santa Lucia is a lovely hotel, set on the beach front.. all rooms have sea views and are very spacious, clean and very comfortable.
Towels changed daily and beds changed once per week.
Food served buffet style for breakfast and dinner- plenty of choice for kids and adults. even vegetarians. Main meal choice each night.. fantastic, normally have to eat salad and chips!!!
My only complaint that tables weren't cleared fast enough as had to wait for a table for six in the mornings and evenings.. tried going early for meals and later just the same regardless.. they definately need more waiter staff!! especially for the high season.
All hotel staff very friendly and happy to please.
Shop in lobby fab for bits and boobs very reasonable especially for postcards and stamps if you buy them from him. He will post them for you.. very quick service only took four days instead of usual 2 weeks!!
Would definately go back maybe later in the year when the weather is a bit better unfortunately January isn't a very good month rain and lots of the shops,bars are closed until march/april time.
Entertainment catered for older clients - tea dances, bingo etc..
My main complaint if you are travelling in a group of four or more - My In laws were put in a room with an interconnecting door further along the corridor not a very good idea as they could hear everything from the room next door wouldn't have been so bad if they know who was in there!! .. we were split up as a family, hubby across landing with older child and me with the younger one ( we were given two end corridor rooms).. very bad planning on hotels part as the holiday was booked together as one party of six!!!
Towels changed daily and beds changed once per week.
Food served buffet style for breakfast and dinner- plenty of choice for kids and adults. even vegetarians. Main meal choice each night.. fantastic, normally have to eat salad and chips!!!
My only complaint that tables weren't cleared fast enough as had to wait for a table for six in the mornings and evenings.. tried going early for meals and later just the same regardless.. they definately need more waiter staff!! especially for the high season.
All hotel staff very friendly and happy to please.
Shop in lobby fab for bits and boobs very reasonable especially for postcards and stamps if you buy them from him. He will post them for you.. very quick service only took four days instead of usual 2 weeks!!
Would definately go back maybe later in the year when the weather is a bit better unfortunately January isn't a very good month rain and lots of the shops,bars are closed until march/april time.
Entertainment catered for older clients - tea dances, bingo etc..
My main complaint if you are travelling in a group of four or more - My In laws were put in a room with an interconnecting door further along the corridor not a very good idea as they could hear everything from the room next door wouldn't have been so bad if they know who was in there!! .. we were split up as a family, hubby across landing with older child and me with the younger one ( we were given two end corridor rooms).. very bad planning on hotels part as the holiday was booked together as one party of six!!!
Travel operator: Thomsons
Recommended
19 years 4 months ago
I stayed in the hotel in August 2005 with my mum and sister and it was superb, it is the best hotel I have been to and we will hope to go back there next year.
I thought the food was really nice but there could have been a bit more variety, but still it was really nice and a high quality. The waiters were there for you all the time and again I couldn't doubt them. If I was stuck they would help me.
The cleanliness was excellent every time we came back from breakfast it was already tidy or if not it was definitely done by lunch time.
I have already mentioned the waiters but the staff were really of a top quality, they always kept you in form with what was going on in and around the hotel. They have a brilliant little tuck shop with all the things you want for fun. The staff behind the bar were really fun to talk to and they would joke about with me. The manager of the hotel was really helpful, and if you have a problem then speak to him and he sorted it straight away.
The entertainment was good, they had a wide range of entertainment ranging from live brilliant singers to really fun family games. In the day they had activities for the adults or kids. these were brilliant as you made great friends and you could win prizes.
The rep was really helpful.
I can't wait to go back.
I thought the food was really nice but there could have been a bit more variety, but still it was really nice and a high quality. The waiters were there for you all the time and again I couldn't doubt them. If I was stuck they would help me.
The cleanliness was excellent every time we came back from breakfast it was already tidy or if not it was definitely done by lunch time.
I have already mentioned the waiters but the staff were really of a top quality, they always kept you in form with what was going on in and around the hotel. They have a brilliant little tuck shop with all the things you want for fun. The staff behind the bar were really fun to talk to and they would joke about with me. The manager of the hotel was really helpful, and if you have a problem then speak to him and he sorted it straight away.
The entertainment was good, they had a wide range of entertainment ranging from live brilliant singers to really fun family games. In the day they had activities for the adults or kids. these were brilliant as you made great friends and you could win prizes.
The rep was really helpful.
I can't wait to go back.
Travel operator: Thomson
Recommended
19 years 5 months ago
First time in this hotel, we found it very clean maid service very good.
Location would be hard to beat.
Food was good but repetitive. There were a couple of main meals we couldn't eat but filled up on salads.
The rooms were very clean and airy but we had an adjoining door to the next room and found that noisy. Could hear every word spoken. Should have sorted that when re-furbished.
Can
Location would be hard to beat.
Food was good but repetitive. There were a couple of main meals we couldn't eat but filled up on salads.
The rooms were very clean and airy but we had an adjoining door to the next room and found that noisy. Could hear every word spoken. Should have sorted that when re-furbished.
Can
Travel operator: THOMPSON
Recommended
19 years 5 months ago
Have to say the hotel is the cleanest I have ever stayed in, and location is second to none.
The only downside is the pool is way too small for high season, it is only a matter of time before there is fist-i-cuffs in the race to get the towels down in a morning. The reps are a little "text-book" and not very proactive either should you have an issue, very good at passing the buck.
The restaurant gets very crowded and the staff struggle to cope, most nights in the second week we struggled to get a table that was set and had to stand next to a table waiting whilst staff cleared it off and re-set it.
The entertainment was ok, but nothing to write home about, very repetitive really.
The great thing about the Santa Lucia is that there is barely any noise and if you do want the noise and nightlife all you have to do is walk 10 minutes to Magaluf.
All in all a good holiday - but not a hotel for high season.
The only downside is the pool is way too small for high season, it is only a matter of time before there is fist-i-cuffs in the race to get the towels down in a morning. The reps are a little "text-book" and not very proactive either should you have an issue, very good at passing the buck.
The restaurant gets very crowded and the staff struggle to cope, most nights in the second week we struggled to get a table that was set and had to stand next to a table waiting whilst staff cleared it off and re-set it.
The entertainment was ok, but nothing to write home about, very repetitive really.
The great thing about the Santa Lucia is that there is barely any noise and if you do want the noise and nightlife all you have to do is walk 10 minutes to Magaluf.
All in all a good holiday - but not a hotel for high season.
Travel operator: Thomson
19 years 8 months ago
The hotel is in a superb location with all bedrooms overlooking the beach/sea. The rooms were nicely decorated and carpeted and the maid service was every day. The walls were paper thin and you could hear everything that was said in the next room but there wasn't a lot of traffic noise so got a really good nights sleep.
All the public areas were clean and the staff were very helpful.
The food was buffet service with a different home made soup every night, salads, fish, meats, veg, chips, potatoes although it was geared to British tastes (they even did bread & butter pudding which was absolutely gorgeous).
I would imagine the outside pool area gets very crowed in high season but this wasn't a problem in April. The indoor pool, Jacuzzi and steam room were lovely on the cloudy days but not very relaxing for the oldies due to the amount of kids playing ball (ours included!).
Didn't see much of the hotel entertainment because it was always difficult to get a seat because it was so busy but from what we saw this was geared towards the over 60's, as I think a lot of hotels in Palma Nova/Magaluf are at this time of year. Drinks in the hotel bar were reasonably priced and the cocktails were delicious (5 euros).
All the public areas were clean and the staff were very helpful.
The food was buffet service with a different home made soup every night, salads, fish, meats, veg, chips, potatoes although it was geared to British tastes (they even did bread & butter pudding which was absolutely gorgeous).
I would imagine the outside pool area gets very crowed in high season but this wasn't a problem in April. The indoor pool, Jacuzzi and steam room were lovely on the cloudy days but not very relaxing for the oldies due to the amount of kids playing ball (ours included!).
Didn't see much of the hotel entertainment because it was always difficult to get a seat because it was so busy but from what we saw this was geared towards the over 60's, as I think a lot of hotels in Palma Nova/Magaluf are at this time of year. Drinks in the hotel bar were reasonably priced and the cocktails were delicious (5 euros).
Travel operator: Thomson
Recommended
19 years 8 months ago
First time in Majorca and this hotel and was really surprised at how nice it was. We had three rooms and they all had great veiws of the beach, the staff are very helpful and the maids are lovely and very friendly, food was good as well and the sweets were lovely.
The rooms and hallway are all carpeted and this is a big plus as far as noise goes-thought 12 euros for a tea tray was a bit dear but that is our only gripe otherwise this hotel was great and will definately go back.
The rooms and hallway are all carpeted and this is a big plus as far as noise goes-thought 12 euros for a tea tray was a bit dear but that is our only gripe otherwise this hotel was great and will definately go back.
Travel operator: Thomson
Recommended
19 years 8 months ago
Visited this hotel 40 yrs ago!!!When it was new....It was good then and has maintained its image.
The hotel and surrounding areas were beautiful in a wonderful location. We were on the 5 floor on the mountain side which meant we had the sun in the evening to sit on the balcony and watch the sunset.
The hotel rooms were excellent. With little or no noise in the nights, and the room attendants were superb
The buffet style eating arrangements worked well with the breakfasts excellent with good choice. However the evening meals were disappointing ,some of the cooking left a lot to be desired. A lot of the meats were underdone and tough, and the attempt at Yorkshire pudding left many ladies from the u.k dying to give the cook lessons!!! Some of the desserts looked a mess however there was always the salads and ice cream to get them out of trouble.
Entertainment was weak. The best night being the kareoke with good standard of singing. The entertainment rep worked very hard during the day and a lot of people took part in the games which suited all ages.
The pool area was good with no queuing for loungers and the indoor spar was ideal ... could have been warmer!
At this time of the year there were a lot of golden oldies in the hotel which suited us ... plenty to talk to! And to watch the dancing! So with the wonderful setting and good hotel staff it proved to be a lovely holiday
The hotel and surrounding areas were beautiful in a wonderful location. We were on the 5 floor on the mountain side which meant we had the sun in the evening to sit on the balcony and watch the sunset.
The hotel rooms were excellent. With little or no noise in the nights, and the room attendants were superb
The buffet style eating arrangements worked well with the breakfasts excellent with good choice. However the evening meals were disappointing ,some of the cooking left a lot to be desired. A lot of the meats were underdone and tough, and the attempt at Yorkshire pudding left many ladies from the u.k dying to give the cook lessons!!! Some of the desserts looked a mess however there was always the salads and ice cream to get them out of trouble.
Entertainment was weak. The best night being the kareoke with good standard of singing. The entertainment rep worked very hard during the day and a lot of people took part in the games which suited all ages.
The pool area was good with no queuing for loungers and the indoor spar was ideal ... could have been warmer!
At this time of the year there were a lot of golden oldies in the hotel which suited us ... plenty to talk to! And to watch the dancing! So with the wonderful setting and good hotel staff it proved to be a lovely holiday
Travel operator: thomson
Recommended
19 years 9 months ago
The Hotel is in a superb location, with all guest bed rooms having sea-views. We were on the shaded side, but it was lovelly. Maintenance and cleanliness are of a very high standard throughout.
Meals are excellent, good quality and plenty of choice. The staff are exceptionaly friendly, quite the best we have ever encountered in a Spanish hotel.
The entertainment is geared to the senior set,who all seemed to be enjoying themselves in great numbers. But being a bit younger(42/43)we tended to go out to the livelier bars/discos 15 minutes away in Magaluf.
This must be the best three star hotel we have stayed in, and we had an incredible bargain, booking it as accomodation only on Thomson's website. Four nights half board for two was just
Meals are excellent, good quality and plenty of choice. The staff are exceptionaly friendly, quite the best we have ever encountered in a Spanish hotel.
The entertainment is geared to the senior set,who all seemed to be enjoying themselves in great numbers. But being a bit younger(42/43)we tended to go out to the livelier bars/discos 15 minutes away in Magaluf.
This must be the best three star hotel we have stayed in, and we had an incredible bargain, booking it as accomodation only on Thomson's website. Four nights half board for two was just
Travel operator: Internet Booking
Recommended
19 years 9 months ago
Visited this hotel for two nights only, on a cheap deal. It was March and the majority of the guests were 60+. I was there with my friends, 44, 39 and 26.
The food was excellent and the room was very clean.
Not sure I would want to stay there at high season as there was always a queue for dinner and the staff seemed harassed then!
Great location and within easy walking distances of bars & shops.
Would definitely go back to both hotel and resort.
The food was excellent and the room was very clean.
Not sure I would want to stay there at high season as there was always a queue for dinner and the staff seemed harassed then!
Great location and within easy walking distances of bars & shops.
Would definitely go back to both hotel and resort.
Travel operator: Flybe, Thomson
Recommended
19 years 10 months ago
When in Majorca before I always wanted to stay in this hotel, wasn
Travel operator: thomson
Recommended
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