67 Reviews
Traveller Rating
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Excellent13
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Very Good41
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Good5
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 6 months ago
this was our second year at this hotel and once again we really enjoyed our stay. the hotel has the most brilliant position - right on the beach - and every room has a sea and beach view. food is fine although don't expect gourmet touches! there was a carvery most nights and always plenty of choice. in other reports i have read that the staff were unfriendly but we never found this at all. rooms are bright and comfortable and spotlessly clean. there do tend to be alot of older people in the hotel but this seems fine as they are all really friendly and like a chat. the only down side of this hotel is the entertainment which certainly could be alot better. we only stayed in to watch one act during our holiday. however other people who have been to other hotels including thomson gold, have said their entertyainment was no better. if you want a nice relaxing holiday in a great location yet near shops, bars and discos(if you want to walk into magfaluf - about 20 mins) this is the place to go. we are certainly going back next year.
Travel operator: thomsons
Recommended
20 years 6 months ago
Just returned back from today from the hotel, this being our second time. once again it was a fantastic holiday. the cleanliness was second to none and the rooms were spotless. the food was superb as usual and there was a wide range of choice. location is the best in Palma Nova the views from the balcony are out of this world. the staff are pleasant and very friendly. entertainment is a bit disapointing sometimes but a few nights were very good. the entertainment staff tried their best however and were very nice also. visiting this hotel again is a must for us. i wouldnt say its gone downhill since 2002. highly recommended.
Travel operator: Thomas Cook
Recommended
20 years 6 months ago
The Beach House Hotel in Miami is set in a fantastic location right on Miami Beach. You couldn't ask for more helpful staff and the place was absolutley spotless. There is no entertainment although it isn't needed with the numerous sights on South Beach. It is in a prime location for the bus service that runs the lenght of Miami/South Beach with brilliant access to the Florida Keys.
Travel operator: AMERICAN AIRLINES
Recommended
20 years 7 months ago
Having visited this hotel over 30 times in the last twelve years, what can be said, well staff are excellent, food is bland and un-inviting, kids are usually a nightmare as parents seem to be under the impression that they are some one else's responsibility except theirs, entertainment appears to get worse every year and this year there was no entertainment in the cocktail bar, we had a group of senior rowdy Irish who totally ruined our holiday and on complaining to the staff nothing was done.
Overall a good hotel that is seriously going down hill
Overall a good hotel that is seriously going down hill
Travel operator: Thomson
Recommended
20 years 8 months ago
My Mum and I visited the hotel in April 2004 for the first time and we were extremely pleased with our holiday.
We had a lovely room on the 6th floor overlooking the sea which was lovely to wake up to every morning.
The food was lovely and we never disliked the menu but here is a tip - we found that we spent a lot of money on lunch time snacks from the hotel and so during our second week we found that it was a lot cheaper to go and buy a couple of rolls, some meat and cheese from the mini supermarket across the road and make our own sandwiches on our balcony.
The hotels location is lovely and we could not have asked to be closer to the beach infact the hotel is about a metre away from being on the beach.
Some people have said that they found the staff unfriendly but we certainly did not have this trouble, the staff were very kind and extremely helpful - yes there were slightly slow at clearing up plates etc but the dining room is quite large and so we did not find this a major problem (infact the staff always looked ready to sleep because of working so hard!)
We found the entertainment wonderful yes ok on some nights it wasn
We had a lovely room on the 6th floor overlooking the sea which was lovely to wake up to every morning.
The food was lovely and we never disliked the menu but here is a tip - we found that we spent a lot of money on lunch time snacks from the hotel and so during our second week we found that it was a lot cheaper to go and buy a couple of rolls, some meat and cheese from the mini supermarket across the road and make our own sandwiches on our balcony.
The hotels location is lovely and we could not have asked to be closer to the beach infact the hotel is about a metre away from being on the beach.
Some people have said that they found the staff unfriendly but we certainly did not have this trouble, the staff were very kind and extremely helpful - yes there were slightly slow at clearing up plates etc but the dining room is quite large and so we did not find this a major problem (infact the staff always looked ready to sleep because of working so hard!)
We found the entertainment wonderful yes ok on some nights it wasn
Travel operator: Thomson
Recommended
21 years 3 months ago
This is the third time that we have stayed at this hotel, and as always excellant.
Staff always very helpful.
The location is brilliant and as I have difficulty in walking every thing is so easy.
The entertainment is ok food I found very good and always very hot
Staff always very helpful.
The location is brilliant and as I have difficulty in walking every thing is so easy.
The entertainment is ok food I found very good and always very hot
Travel operator: Thomson
Recommended
21 years 4 months ago
Enjoyed this hotel very much. When we were there BBC cameras were following Elvis so the whole family got on passport to the sun. Going back in august with the same group. The familys report of the food was mixed 4 for it and 2 against. Pool was good and the hotel was on the beach. 1 problem - some children were out of control.
Travel operator: thompson
Recommended
21 years 4 months ago
Had a fantsatic 11 nights at this hotel. We were there when the BBC were filming Passport to the Sun and i got be on the programme! Great location, good food, good entertainment and overall a brill holiday!Going back in july 2004. Cant wait!
Travel operator: Thomsons
Recommended
21 years 7 months ago
Stayed 10 nights at the Santa Lucia last May and enjoyed every minute. The food was excellent, some of the best hotel meals I've had on holiday. The loction is the best in Palma Nova. Entertainment was a slight disapointment being geared to either children or the older generation, but as these comprise most of the clientelle that's understandable.Can't wait for this year, we're going back with friends.
Travel operator: Thompson
Recommended
22 years 4 months ago
This hotel was excellently positioned between Palma Nova and Magalluf.
The rooms were very clean and the maid (Rosa) was in everyday.
Food was fantastic with a great menu choice - only problem was that the tables were not always cleared properly between customers finishing and starting.
Entertainment at night in the hotel was very good with a great range during the week.
Will definitely be back next year.
The rooms were very clean and the maid (Rosa) was in everyday.
Food was fantastic with a great menu choice - only problem was that the tables were not always cleared properly between customers finishing and starting.
Entertainment at night in the hotel was very good with a great range during the week.
Will definitely be back next year.
Travel operator: thomson
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