We went for a weeks break in December. Had been here 3 years previous hotel much the same.

When we arrived 3 other buses also arrived so took about an hour to check in. Recommend if you are 45 and below don

We stayed for one week at this hotel.

The rooms where of a good size. They were cleaned daily and fresh towels every day. All cleaners, very pleasant. We had lovely views over the beach.

The resturant was great, very clean, the even reserved a table for all of us. There was a great selection of food for everyone at both breakfast and evening meal.

The hotel had 3 pools, a kiddies pool, adult pool both outside plus indoor pool with jacuzzi, steam room and sauna.

The entertainment wasn't great for kids or anyone under the age of 50.

Iwould not reccommend this hotel to anyone who has kids or under the age of 50.

We stayed at this hotel after a weeks cruise. The hotel is clean and the food is good although the dining - room can be rather noisy.

We were unfortunate to be allocated a room with a connecting door. On our second night, at the unearthly hour of 11 15pm, our next door neighbours banged on the door complaining about the "noise" from the TV!!

Maybe we were just unlucky with room allocation and neighbours, however this hotel was a disappointment after our excellent cruise.

This is the third time we have stayed at the Hotel, but this time we was really disapointed with the food and the entertainment.

The food was over cooked and tasteless, and the entertainment was nothing like what was there a couple of years ago.

Every thing else we could not fault the cleanliness and the staff were great.

I don't know why the food was like it because it was the same chef that as been there for years.

We went to this hotel last October after a Thomson Cruise and found it to be really great. So this year booked a late deal as we needed VFM.

The cleanliness of rooms, hotel etc is excellent. The location is the best in Palma Nova without a doubt.

The reception staff friendly and helpful. Sonia and Erwin keep you and the kids occupied round the pool in the days with the games which my 13 year old son loved.

All in all a fantastic hotel. Only a couple of gripes.

1. The hotel is in the process of changing from Acorn to Globales, and we did notice a change in the food more so from a choice point of view, from last year. Also could have cleared tables a little quicker. We have been assured the changes will not affect the hotel in any way. They were doing some painting in reception when we stayed but did not disrupt too much and we have to remember this hotel is open all year round.

2. The hotel reps are only interested in you if you want to book tours/trips. Any other moans and groans and they don't want to know. Very poor indeed.

3. The hotel entertainment is awful. We did watch them all week and the Elvis chappy was the best and funniest night. Baileys and Ice not too bad. Rest of acts poor. With the size of the entertainment lounge it is a waste I think. After the show ends which is approx 11 pm the room empties. The new owners hopefully may do something about this, as it seems a real shame.

It was a good hotel for us with a teenager (14) as we had a really great karaoke/show bar down the road called the stadium which had great tribute bands, a must to see is the Westlife boys. Also do happy hour in there. And for a change you can easily walk into Magaluf.

All things considered the good points far outway the bad and we will definitely be visiting the Santa Lucia again, hopefully later this year.

For cheaper last deals to this hotel book on late deals.com it is still part of Thomson which is the only tour operator that caters for this hotel.

PS. If you are going peak season make sure you are up by 8am if you want a sunbed round the pool!

We stayed at the hotel during August.

We found the location of the hotel was brilliant,right in the centre of the resort,and on the beach.

The rooms are quite small,but adequate for what you need them for.
They were cleaned daily and fresh towels left.We had a lovely sea veiw,as I think do all the rooms.

The resturant was very well run, with no queues,even though it was peak season, breakfasts were very good.
The dinner most nights were lovely with choice of 2 soups, lots of salad choice,a roast,and 2 or 3 different dishes, the only thing that let the meals down in my opion was there wasn't much choice in potatoes,for instance there was roast beef, yorkies, veg and chips!!
Would have been nice to have some roast or mashed spuds with it, but this is just a minor gripe.
Lots of sweets, ice cream, fruit,and cheese and buscuits, so we came home a stone heavier!

The hotel has 3 bars,a pool bar,the main bar, and a cocktail bar open from 12 to 3am.
We found the waiters and the bar staff to be quite miserable, we have been places were the bar staff would make a fuss of kids and have a joke with guests, but not in this hotel, but having said this we found all the staff to be polite and helpful.

There was entertainment(darts, skittles, ect) during the day if you wanted to join in. The evening entertainment wasn't brilliant, the best act that we saw was the magic act, and the knife throwing act was very good, the rest of the acts were singers and mainly aimed towards the older guests that are in the majority.

There are plenty of bars on your doorstep so there is no need to stay in the hotel during the evening.

The hotel has 2 pools, an indoor one with a lovely jacuzzi, and the outdoor one with a nice kids section, the pools are lovely and clean.
The doors to the pool area are kept locked until 8am every day, if you want a sun bed you have to form a queue at about 7.45am otherwise you dont get a look in.
You could guarantee that the people at the front of the queue were the seniors, we were gob smacked when the pool doors opened and they sprinted towards the sunbeds throwing their towels on as if they were frisbies,no word of a lie!!

We would definitely return to this hotel, as we came home feeling relaxed.

This is by far one of he best hotels I've ever stayed at. We have now been back 3 years running. The scenery is wonderful and all roomsd have a sea view. There is a good choice of food morning and night.
The staff are friendly, polite and always helpful. The maids are fantastic as they clean your room every day and offer clean towels daily if needed. We are a couple in our 30's and recommend this for families, middle aged and the elderly. it is safe the beach is outside the hotel, a supermarker is across the road and entertainment is good too.
I'm off on Sunday for the 4th time and can't wait.
happy holidays everyone enkoy !!

Returned yesterday after 1 week, 3 years after the last stay. It has obviously been refurbished in rooms and carpets throughout - which were needed. Food is still repetitive but of a good standard, although the breakfasts are a struggle to enjoy.

Location speaks for itself - unbeatable. Staff helpful but did need a nudge after one minor problem reported several times from the Reps, when they sprang into action ! Choice of entertainment in Cocktail bar til 2am now but Lounge entertainment still stuck in 1970's with Ole Bingo everynight - hello 2006.

Pool will always be a problem if you want sunbeds but overall the peace and quiet, cleanliness and pleasant staff in a great location is well advised for all thinking of going or who remembered it a few years back as in need of some TLC.

Just arrived back from this hotel 11/08/09 Hotel staff were helpful and the reps were brilliant on site 8.00am till 12.00 pm and 17.00 till 20.00.

Went on Pirates adventure highly recommended.

The view we had from room was absolutely stunning the comfort of the rooms were good you could hire a fridge for the duration of your holiday also safety deposit boxes.

The Restaurant food could of been better with more variety e.g 1st week Sunday roast was beef 2 veg roast potatoes (ok) 2nd week roast pork 2 veg and only CHIPS. With it being the height of the season they were a bit slow on clearing tables breakfast was the same every morning which got a bit much . In my opinion the food side of things need changing if they get this right they have a perfect hotel.

It looks like they are updating the hotel, If the food improves without any hesitation I would go back.

We finally arrived after a 13 hour delay (excell airways !!joke!!) to a very smart and friendly welcome.

We were checked in quickly and efficiently. The hotel is very nice but did cater for the more older person.

Entertainment was non existent if you were under 45 and if you had children then it was a definite no no.

The pool area was too small for the size of the hotel. We were there 7 days and could never get a sunbed they were occupied by the same people every day, i feel something should be done about this, as i dont want to get up at 7 every morning and queue for beds!!!!

Food in the hotel was excellent and the times allocated for eating were perfect, one thing though is you have to pay for water with your evening meal!!! this I think is a joke !!!!!!

Location was excellent you couldn't get a better position the beach was lovely and the hotel was very quiet so you could get sleep (most were in bed by 11 ).

All in all we had a great holiday and yes I would visit this hotel again in about 20 years time !!!!