We have just returned from the Broncemar Beach hotel having spent a week there over new year. The room was dark and damp, with mould all around the bath. Although cleaned every other day, there was dust covering the floor and doors/kitchen units were dirty.
The hotel is situated on the flight path into Fuerteventura and low level aircraft noise was deafening all day, although between the hours of 11pm and 7am there were no flights. We had to move rooms after 2 nights due to the loutish behaviour of some residents as our room was above the on site pub which was open until 3am. Staff were helpful in this regard and offered us a choice of alternative rooms.
The hotel is not in our opinion worthy of its 3.5 star rating, more like 2 star.

Got back from the Broncemar 3 days ago and we had a good time. Its a lovely place that is worth trying. Quite family orintated, centrally located, and the entertainment is absoluetly fabulous. The team are great and they put on some brilliant shows of the evening. All 5 of the entertainment team are so talented!

Anyway, the accomodation itself was very spacious and well equiped although the cutelery and plates were not very clean when we found them. Also our fridge door was broke. I do give it to the hotel though, we complained about it at reception and someone came and fixed it straight away, which is good. But then the fridge was so thick of ice it was defrosting and leaked all over the floor! We did not rate the maid service at all, I think they may have came 3 times in the week that we were there. Towels were not changed every day, and when they were, on one occasion, one of them was wet! Also the bed linen was not changed while we were there. It wasnt to a high standard anyway, as they had holes in them and I even found a dirty piece of selotape on the quilt!

Apart from these few problems it is a good place to stay. The pool area is very nice, with two large swimming pools, jacuzzi and kids pool. Plenty of sunbeds. Pool bar is good serving a variety of snacks through the day. Onsite shop which is handy, and buffet restaurant for half board guest. Self Catering people can upgrade for 12 euros a day. We did this once but the food wasnt that good to be honest. Much better to go self catering and sample the foods in the local restaurants! Very nice! There is a irish tavern onsite, approx 6 pool tables outside, air hockey tables and a small arcade. All rooms have kettles, toasters and 2 ring hobs. Also televisions. You do have to pay 1 euro an hour for the t.v but a tip, if you're in room 135, the t.v works for free, if you use the remote to turn it on, as we found out! No air conditioning but fans can be hired.

If you are travelling to this hotel I would recomend the 1st floor, and not the ground. Ground floor has open terraces which are very close to your neighbours indeed. Nothing seperating them, and you can not have windows/doors open whilst out or at night. Also there is no window in the bathrooms. Me and my boyfriend had a ground room, whilst my parents and sister and the room above us and theres where by far a whole lot better. On the 1st floor, you have a lot more windows, with a very large balcony and a second smaller balcony. It is a lot more airy as the windows can be left open here and they also have a window on the bathroom. (Accomodation only has ground floor and 1st floor)

On the whole, we all had a really good holiday and enjoyed it. We spoke to one man who had been to Fuereventura 5 times and he said the Broncemar is the best place he has stayed there. Also, we had some people transfered to our hotel that had there return flight to the UK cancelled. They actually prefered the resort and the accomodation to where they had previously been staying.

I am a travel agent that works for Thomas Cook and the Broncemar is a very popualr accomodation. Although we did not find it that clean, reading these reviews and hearing other peoples comments it does normally tend to be relatively clean. It may have just been the time we went, probably because i was there! Never mind we had a great time.

We had lovely wheather while we were there. The location of the hotel is great not far from the beach and shops.

The hotel however was not the best that we have stayed in and we have stayed in a lot of hotels. The pool side looked like it had not been cleaned for ages. If you took your shoes off your feet would be black. We had a lot of cockroaches in the room. My son was only 6 months old and I needed a clean kitchen to prepare his bottles. We arrived back one night and the kitchen was full of cockroaches on the kitchen worktop. I asked the reception for some bleach or something like that to clean. They said a cleaner would be there soon. We waited all day. In end after speaking to the rep several times. I walked to the nearest supermarket and bought the bleach and clothes myself. I just got the feeling that the staff just couldnt be bothered. On our last day we had to stay out of our room all day because the cockroach problem had got that bad they had men in to fumicate the sewerage pipes and the smell of the chemical used was horrible.

The pool was not cleaned on a daily basis either there were all black bits floating in the water. I think that was the dirt off peoples feet because around the pool was never cleaned.

We had a good holiday because we tried not to spend time at the hotel because it was dirty. The reception looks clean but when you stay there two weeks you start to see they only do clean the reception and no where else.

This was our second trip to Broncemar Beach, our first stay having been excellent. However, we noticed on this occasion the pool could have been much cleaner and my husband also encountered an upset stomach following ice-cream bought at the pool area - we really shouldn't have bought it as it was obvious it was melting and not being kept cold enough.

However, my reason for entering this report is to warn fellow travellers that we had a ground floor apartment and due to lack of air conditioning, we unfortunately left our small kitchen window open at night, foolishly in retrospect as our child was asleep in the lounge/kitchen area on the bed settee. One night I awoke on hearing a noise, got up and entered this area from our bedroom to come face to face with an intruder. This was an extremely frightening and distressing experience and my son now refuses to return to this island which we had previously visited many times previously. On talking to other holidaymakers, we discovered that many people had suffered the same, with some having intruders enter through patio doors, etc, and many having valuables and money stolen. Many people were left extremely distressed. In our particular situation which occurred during the middle of the night, the hotel security spoke no English and had absolutely no idea what I was talking about, eventually assuming I'd locked myself out. When reported via our rep the following day, it was obvious from her reaction that, despite being very sympathetic, this was something that was not new to her.

This experience overrode the remainder of our holiday, particularly as I had recognised the intruder as being familiar from the hotel area. The rep tried to persuade us that it was probably another English holidaymaker, however, having stood within inches of this person, I could guarantee this was not the case. It was clear that nothing was going to be done about this despite there being numerous fingerprints in the dust surrounding our window and a baseball cap which had been dropped.

Therefore, I post this as a word of warning and am sure that if all windows and doors are kept locked, things will be fine. I think it's a case of remembering to act on holiday as you would at home; afterall I would not have dreamt of leaving open the kitchen window at night at home.

We chose self catering to give us more meal options, however we found the on site restuarant very acceptable for all meals.

The apartment we had were excellent with plenty of space and well furnished, the whole place is very nice, the location was no problem as you can walk to anywhere in the resort easily.

We had very little contact with the hotel local staff, the JMC/Thomas Cook reps were excellent. They phoned us quite often just to ask how we were and if we required anything, they even seemed interested to ask in the evenings how we enjoyed our day, there was plenty of entertainment although we did not participate much.

One thing I did not like was the pub was open until three every morning, (our apartment was close to the pool tables and air hockey tables and yes some people were playing these games "loudly" until three most mornings, the place was brill, I would go back no bother.

After a long delay at the airport we finally got to our hotel .......... Hotel looked impressive from outside good access for pushchairs wheelchairs and suitcases .......
Reception area looked the part hotel staff greeted us although is does depend who is on duty at the desk....

Apartments were spacious and clean and reasonably well equipped ....

Cannot comment on the hotel food or entertainment never had a meal or stayed in the hotel at night.
We found some excellent places to eat and out of 13 meals over the two weeks was only disappointed once
Only disapointment was the pool it did not get cleaned only cleaned once while we were there for 14 nights

Had stayed at the Broncemar Beach Hotel previously and looked forward to going back.
Rooms were clean and maid service came in most days. unfortunately they were painting the exterior of the apartments during our stay and the painters managed to splash paint all over my clean washing i had left on the clothes rail outside (it would have been nice to have been informed the day before painting our apartment, so this could have been avoided)
Pool areas are really clean and there is a separate pool for younger children.
We ate at the hotel a couple of times and the food was nice except it was a little more expensive than restaurants in the town.
The hotel staff were friendly on the whole.
The entertainment reps worked really hard to keep all ages, young and old entertained.The kids club reps were fantastic and kept my 5 year old entertained for the whole two weeks.
Found our rep to be quite unhelpful and this spolit the holiday a little and because of this would probably not stay there again.

Just arrived back from Broncemar Beach yesterday. We had a good time there.

We had a ground floor apartment and it was great. Very spacious and very clean. We had a microwave, kettle and toaster at no extra charge. TV was in room and did cost but only about 1 euro for an hour. TV had plenty channels from news to cartoons to films, all in English. 2 large sofa beds in lounge area and 2 twin beds in bedroom. We got a cot for our baby which was in excellent condition. Apartment was cleaned 5 days out of 7 with clean towels when ever you wanted them. Terraced area was large with usual table and 4 chairs. Although it wasn

We stayed in April and found the hotel excellent we definately would go back. We stayed in a ground floor apartment which we did not want upon viewing the brochure prior to holiday. However, once we were there and in the room it was bright spacious and clean. The beauty of the ground floor apartments are you have a beautiful patio out the back with chairs and table with gorgeous flowers, trees and vines going overhead, and the front lead straight to the 3 pools. So you could choose the peace and tranquilty of the patio or a nice view of the pools.

The pools were the cleanest I have ever seen, I felt really at ease allowing my girls age 2-4 to play and swim. There were more than enough loungers.

In the apartment there was a nice big bedroom with 2 nice clean beds and spacious wardrobes with a safe. Also 2 nice big sofa beds in the lounge which slept are family comfortably. There was a pay per view tv, which we never used as we took our own laptop to view movies! (GOOD TIP THERE) Microwave, Kettle, toaster & 2 ring hop cooker served ours needs very well. No extra charge for those.

The room was cleaned, bed linen changed EVERYDAY bar one! I was very very very impressed with the maid service basically they came everyday with clean towels and mopped the floor, emptied bins, could not ask for a cleaner hotel.

The only thing that could have been better is the bathroom had no window, it was very dark, and no way of getting air through.


We did not see much of the entertainment sadly, only 1 night as our girls could not stay awake. We did catch one night and it was fantastic, I could see the entertainment staff were very professional and fun.

There is an on site Irish bar which had karaoke starting at 11.pm and went on till 2 or 3 in the morning every night. It was quite noisy as we were close to the bar but I tried not to let this spoil the holiday. Ideally the karaoke should have finished no later than 12 in my opinion.

All in all great hotel brilliant location, clean, friendly, would go back tomorrow. (If they cancel the karaoke)

This hotel is very clean.

As we were self catering we only had lunch at the bar which was nice this time of the year.

The pool is very cold although one is meant to be heated!

Over all very nice break just what we needed