236 Reviews
Traveller Rating
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Excellent39
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Very Good102
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Good54
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Average26
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Poor12
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Great food, ok entertainment, brilliant reps and staff always ready to please.
We will be going back to this resort.
We had reports that there was works going on, and there were but didn't cause any problems.
Travel operator: First Choice
Our room was cleaned every other day- with we thought was substantial as we didn't spend much time in there!
The food was quite varied, with a few different dishes each night and we didn't have any problems with it at all. The staff in the restaurant were VERY efficient and cleared plates away even if you hadn't finished!
The pool bars served food and it was very edible, burgers, chips, toasties, chicken nuggets and ice cream. We only went into the restaurant once for lunch as there was no need when you could get all the food you needed at the bar!
There were two pool bars, one at either pool. The pool near reception was quieter than the other, the other having water polo and other daytime activities and music.
The hotel staff were very helpful, we lost our key once (!) and we went down to reception to report it. Within 5 minutes a maintenance man was there changing the lock!
The hotel was located about 10 minutes away from Caleta De Fuste which was a good distance. Not too near and not too far. It's a nice walk down to the town but there is a road train running from behind the hotel.
The entertainment was great. During the day there were loads of kids club activities and sports, quizzes games etc. In the evening there was a kids disco,bingo, and a show. The bar that this takes place in is hot but not unbearable. There are seats outside the bar that many people sit at to enjoy a drink and the evening warmth!
Travel operator: First Choice
The food was great and it's a great way to budget your holiday. we only spent extra money on one excursion and presents to take home. The kids felt like they had a bit of independence going for ice creams / drinks etc when they wanted. The restaurant kitchen was open so you could see them prepare the food and it was spotless.
The excursion we went on was to the water park but it turned out to be a cold wet day (the only one out of 7). After freezing for an hour and the kids starting to ask for loads of food & drinks etc we decided it would be cheaper to pay
Travel operator: Firts Choice
Staff on reception were extremely kind and helpful. Staff at Bar pool struggled to understand food requests but were very pleasant. The food filled a gap but the burgers do not look cooked enough.
Our room was not really big enough for 4 but its only a place to sleep & had a few problems with ants. Our fridge constantly leaked and was unuseable. Our rooms were cleaned every 2 days.
This hotel needs abit of TLC and the rooms could do with a lick of paint.
We were A/I and the food down in the main town was really nice. We did not attend the entertainment as most nights we were in town.
I would not return to Caletta or hotels surrounding as they are very similar.
Travel operator: First Choice
The hotel cleanliness was up to standard, the staff were always sweeping and cleaning, whether it was outside the apartments, the poolsides or in the entertainers bar.
The food was lovely, and the presentation was just as good, although beef seemed to be quite popular within our two week stay. On our second week most children went home so there were insufficient children's meals at dinner times because there were hardly any children, my kids ate mostly chips or baked potatoes though out our stay.
The hotel location itself wasn't too bad, it was a 15 min walk to the beach passing shops on the way, and only 10 mins from the airport, the flight route (planes passing over us every 20 mins) didn't bother us too much, infact it entertained my youngest most of the day.
The hotel staff were very courteous and friendly, most did speak English very well, and those who didn't tried very hard to understand.
I would just like to take this opportunity to thank Omar the bar manger for a warm and welcome reception, this is the second time we have met him in three years as he was here the last time we came. Also Emma a member of the bar staff, she was lovely and she loved children.
The entertainment was equally good, my children enjoyed the kids disco from 8.30pm until 9.15pm, there is also cash prize bingo which my eldest and myself enjoyed every night, along with adult entertainment starting at 10pm, it was either a parrot show, hypnotist, and also the fact that all the first choice reps got up on stage and danced and sang to all the Disney theme tunes, there was a lot of variety and something for everyone.
Also would like to thank 3 reps individually, (Vince, Laura and Billy), Vince was by far the most entertaining of them all, he had so much energy and vitality he also made my family feel special especially my son who made a friend in our first week, then he went home, my son was feeling slightly low, Vince included him in everything, he got my son to smile again, and I wish to thank him for that.
There was also laura, who had a great talent for singing and dancing, she included everyone in everything, she was especially kind and patient with the children which can sometimes take up so much energy and effort with some. Finally there was Billy, a typical Scottish lad (bless him), he was lovely, could make the crowd laugh (whether it was with him or at him), he enjoyed our company as much as we did his. On our last day my family and I received lots of cuddles and kisses from the staff, even exchanging addresses which I hope to keep in contact with them all, so thank you First Choice for a memorable holiday.
Would I visit this hotel again: I certainly would!
Travel operator: First Choice
We travelled on 7th september and had a fantastic time. We have been to many places and alot higher in the ratings and service. But we were very impressed, the rooms and towels were cleaned every day. Not everyone gives you clean towels everyday so I was really pleased.
We stayed on side A and met some lovely people and children. I can say that the pools were very clean and that pool area was cleaned every morning. Being positioned by the pool area I saw it for myself that it was cleaned.
The food was fine I didnt hear of anyone suffering any illnesses or not filling their plates, everyone was friendly to each other at dining times. The children ate well. Most people were tucking into the tuna pizzas they were tempting. The snack bar was clean and the food was cooked fresh and everyone was coming back with different meals, definitely put on weight. Even the restuarant was good the staff greeted you as you walked into dine. The staff were friendly and helpful. I have no complaints and everyone we talked to said the same. The bar staff were very generous in the drinks department! nothing was to much trouble.
Because people were put off by reports before we went we were all nervous. Very glad I didnt pay attention, not that I would ever put my family into the holiday from hell! but considering the amount of people who stay there, a handful of letters is not worth worrying over.
The kids club was briliant the kids couldnt wait to go in. Tricky Vicky, Naughty Nicky, Cutie Katie and Diamond Jen made sure your children had the best time. The entertainment team were funny and made sure you had a good time. The childrens disco was good fun and the family entertainment was good we had a hypnotist, a parrot show, sixties/seventies night.
We met a lot of lovely people and on our last night alot of us met up at midnight for a farewell dip!
For a two star hotel it was really value for money.
Fantastic weather, good company, alot of fun, would definitely go back!
Travel operator: First Choice
We were dubious before we went because of reports about the place.
I say that if you want four star then book it.
But if you want value for money, good entertainment, briiliant kids club, and brilliant weather then go for it.
We met lovely people and thoroughly enjoyed the night time entertainment with the first choice staff.
The hotel staff were friendly and polite nothing was to much trouble for them.
The all inclusive was great, as we have usually only done half board this was much better.
We would definitely go again and everyone we made friends with said the same.
It is definitely for kids and families.
Could not find fault!
Travel operator: First Choice
The food in the restaurant was ok there was variety and choice and the food was always hot. The pool bar had better food in my opinion there was chicken nuggets,fish fingers,chips,pizzas and toasties good choice and ideal snacks for chilling by the pool.
The pools were lovely we stayed round the A side pool which was both quite and relaxing.
The entertainment was of standard but I must admit if it wasn't for the couple we meet while we was there it wouldn't have have been as enjoyable you know who you are I won't mention names it was a laugh a minute especially the matrix magic show hahahahaha. The First Choice entertainers though worked there socks off and they were great especially Vince, Laura, Billy and Kieran.
Last of all the kids club I'd just like to say thank it was great I don't normally let my children go but they absolutely loved it and still talk about it now.
I would definitely go back the weather was great and the the people we meet were great and sadly missed.
Travel operator: first choice
We stayed on the B side, after reading reports i was dreading it. but it was fine couldnt hear any noise, from the entertainment bar, the only bad thing is the planes go right over the complex every 5 mins, but you do get use to it.
This complex is excellent for Kids aged 3-6years kids club great, there is a Bouncy castle on the complex on mon, tue & saturday my 3yr loved that.
We didnt go AI we were SC, but we could buy tokens to use on complex, If anyone does go SC try Tony Roma's its lovely, food there is excellent best meal that we had on the island.
Would return to this complex.
Travel operator: First Choice
The pools where fantastic,not heated but once you got in after 2 mins it was fine,especially after playing waterpolo and having 2 children 10 and 13 always in the pool,wanting mum and dad to join in the activities the pool was great.
The entertainment was fantastic for the family,just like to say was forced up on stage for Mr Caleta Dorada on last night and won which was nice,a cocktail and a bottle of champagne was awarded to me for my efforts !!
The hotel staff were brill I believe that if you are friendly to people then they are to you!The children loved the daytime activities with the reps playing games and getting awards presented to them at nightime if they won.
There was also a water factory area with pipes shooting water out and waterfalls it was great,that was also new.
We could not fault the place.
Travel operator: first choice
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