236 Reviews
Traveller Rating
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Excellent39
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Very Good102
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Good54
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Average26
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Poor12
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The entertainment is the best thing; activites through out the day and shows and mini disco at night (plus bingo and lucky 13), but sorry, no funky button for Ryan, got moved islands!
Go Emma and Hairy Clairy!
Travel operator: First Choice
The complex is run down and certainly in need of refurbishment, we were told later by the reps that it was due to be closed down in the winter for a full refurb! The place is certainly in need of a health and safety check over as many of the rails were loose and would not have taken the weight of someone falling against them.
There were not enough sunbeds or sun shades - we had to get up very early to secure a spot for the day!
On the plus side, the place is aimed at kids and our two 9 year olds enjoyed themselves and the freedom of running about during the day and evening in a fairly secure site. We tended to go out each evening for a meal and came back around 10pm so the kids could enjoy the entertainment (as it was!) then.
The entertainers were full of energy but often had difficulty in singing in tune - some of them were a bit under enthusiastic at times too! During the day we were sometimes punished with their rehearsals over and over again.
It was a bit like blackpool in the sun and the kids loved it!
Travel operator: Airtours/Going Places
Pool was very cold but needed as it is very hot - make sure you wear high sun factor as with the wind you do not realise how hot it is and we saw a lot of burnt people - Sun Beds are the main problem you have to get up early to reserve them - they are uncomfortable and sticky
Travel operator: Airtours
Supermarket a complete rip off.not enough sunbeds or parasols,not that i would have used one because every one of them were broken.there wasn't even a life guard.
The meals in the restaurant were okay,nothing special.
We would never stay here again,the whole place should be pulled down and rebuilt again.Every one we spoke to agreed with us and couldnt wait to get home.Total waste of time and money.
Travel operator: airtours/my travel
Food at the snack bar was ok but if you wanted to vary what was on the menu the staff were most unhelpful, ie changes not possible. Take what's on the menu or dont!!
Location was good with a resort train stopping outside nearly every hour, this would take you to the harbour area which also went by the shops and you had a choice of stops enroute.
The entertainment was good for kids, it started early in the morning and finished late at night.
Travel operator: Panorama
People reviewing this hotel/complex must be thinking they are booking for the ritz and expecting 10 star service, i think some people are being too picky and snobby about this complex.
We thought everything was brilliant, room was clean though we had two small problems as soon as we got in our apartment wardrobe shelf was broken and then our 3year old daughter decided to lock herself in the bathroom, both these problems were rectified within 5 minutes.
Food was very varied, my wife loved the food even as though she is very picky I got told off about eating too much put on over 1/2 stone with what I ate.
Kids reps are brilliant especially kim they loved her,
Activities were varied for kids they even did regular evening meals in restaurant just for kids, which was lovely we would get an hour of peace and quiet hoooorah.
Entertainment was good, especially the beach party lots of fun.
Entertainment in evening started with time for kids
Starting around 7:30pm then kids disco at 08:30pm playing all the sort of songs that kiddies like, beware you won't be able to stop yourselve's joining in when they play "cartoon hero's" every one will usualy get up to this.
At around 09:30 - 10:00 adult entertainment starts children are still allowed in here none of the usual no kids time any way this is a family holiday.
Drinks brilliant normal measure is like a treble so beware you might find yourself getting drunk a bit quicker than normal, beer drinkers only lager im afraid, i'm a dark stuff drinker but didnt mind this as when it is hot it tastes brill, bar staff are excellent especially "omar" speaks first class english, you might find an odd word he doesn't understand but you will probably be while testing him.
Pools are cold they are heated by the sun, but just jump in within second your adjust to temp.
If planning any trips first choice put an extra charge on for booking through them, there is a exclursion/trip shop in town centre which offers all the same trips cheaper, beware of osasis park, park itself is good but an orginized trip you are rushed around and don't realy get time to look at anything, though the camel ride is an experience to do, about the best thing about the trip, reps nights is also a must.
Plane noise wasn't an issue hardly heard it,
For us brits with children kids love mcdonalds and guess what there is a mcdonalds opposite the new shopping complex, also a burger king in complex.
Cat lovers will enjoy, tourocomplex sponsors twinkle trust, cat cafe's are around compelex where you can feed cats, all cats have been sprayed and are usualy freindly, you might find yourself wanting to take a cat home
Overall holiday excellent this is an ideal holiday for families with young children, teenagers are likely to get bored though, if you want lively go to corralejo, no lager louts here.
Car hire is cheap for a day trip
Enough typing for now enjoy .
Travel operator: FIRST CHOICE
Travel operator: first choice
the apartments were basic but very very clean.
the beach was a little bit of a hike but very very clean, and a fantastic breeze all day.
would highly recommend this resort for families, very pleasant staff and very clean accomodation
Travel operator: First Choice
Food was plentiful and varied but to those 'chips with everything' people maybe it was not what they wanted. Restaurant staff did an excellant job in the face of the rudeness and sheer bad manners of many of our fellow guests however. It appeared that the 2nd week we were there a large number of the new guests discarded their manners as quickly as their clothes.
This hotel was value for money, comfortable and clean, in my experience. To those who want frills and no children this is probably not for you. But then again thats why its advertised in the families brochure!
Travel operator: First Choice
There are 2 pools - one for those who like it quiet and another one for entertainment.
The entertainment at night was OK - just remember it's a family hotel so it's mainly mini-disco (push that funky button, Ryan) and bingo early on but there is another bar where kids aren't allowed.
If you are going on the trip to Oasis Park you would probably be better to arrange it yourself. The food on the organised trip wasn't available until about 2pm and the kids were starving.
Travel operator: First Choice
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