211 Reviews
Traveller Rating
-
Excellent38
-
Very Good91
-
Good42
-
Average32
-
Poor8
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
I woke the first morning and decided to try the breakfast expecting continetal cuisine....and poor at that. What I found was a fully cooked English breakfast at a really high standard. Of course continental was also available, as was a range of cereals. Needless to say I made sure that I made breakfast everyday and I wasn't disapointed in the week I was there. I was always too full to try lunch but found dinner to be of a very high standard, sunday roasts every day, Chinese, Mexican etc,and a choice of pizza and burger for the kids, all good.
The hotel was in a quiet location but there was a shopping centre and bars not far from more excitement if wanted.
The hotel staff were friendly and the drinks good.
I have visited this hotel previously on a self catering basis and will definitley go back all inc.
Travel operator: First Choice
The food was brilliant the best I've ever had considering the hotel is a 3 star, I've stayed in 4 and 5 star hotels and the food was better at Los Zocos.
The entertainment staff worked very hard and made a really good night for everyone.
The hotel was only a 10 minute walk from the beach, there are 2main pools either side of the hotel one is lively and the other is quite which is good if you want to chill.
Very happy would definitely go back again!
Travel operator: First Choice
The apartments were spotlessly clean with no foul odours as most people are all inclusive with no need to use the cooking facilities.
The main pool area does have music from 10.30 till 20.00 therefore anyone not happy with this can use the second pool area which does not have music.
There was a choice of evening entertainment venues, one where the entertainment was provided every day by the animation team (mainly for families) and the other in the boulevard live independent turns 4 times per week (mainly for adults).
Both these venues are non smoking but there is a separate bar which allows smoking between these venues.
Travel operator: first choice
Self catered so cannot comment on food, entertainment and didn't have much contact with staff.
On arrival staff could be more helpful in showing you on the map which direction to head in because the complex is large and you tend to be a bit disorientated at first.
You have to pay for the TV.
Very near to the sea-front.
Good large balcony but no lift so hard-going on arrival with cases if you are up the two flights of steps. 3 floors in all.
Travel operator: First Choice
On arrival we were checked in quickly had photographs taken for our all inclusive cards and were guided via a map to our room in block 3.
the room was set up for self catering and had all the facilities you could expect.
The bedroom could sleep 3 with a further in the lounge area.
The food in the El Mirador Restaurant was buffet style and was the best we had had in any hotel we had stayed in, however the Boulevard topped this with its carvery and chinese/pizaria. A great night out.
Dont be put off, go with an open mind and make you own mind up.
No creepy crawlies just a few stray cats around.
The building works are ongoing, but we didnt let this spoil our holiday, they shouldnt be too long before finishing.
Travel operator: First Choice
The rooms were very basic and of very standard quality we were on a bottom floor and the room was very damp and the curtains very moldy. The walls of the rooms are very thin and you can hear every thing going on around you. Not ideal if you like an early night.
The buidling works are in a limited area and did not effect the holiday except for the fact that from one of the swimming pools you can not get to the Pool Bar without walking quite a distance.
The food unless you ordered from the snack bar was always cold. Choice of food was very limited and other than the Chinese night I think you might like to eat out more than once. We did not eat out however you found bread and butter very boring. Even the Desserts were very limited in choice.
Evening entertainment got very boring if you didnt have kids the kids disco could get on your nerves.
Excursions were very good would recommend the Jeep Safari to anybody who really wants to see the island in a day and having a bit of fun. The Grand Tour was good however the rep on the coach did go on a bit.
Overall I was impressed that we did not see to many cockroachs. However when we ate in the Boulvard there was a cat wandering around inside when we were trying to eat. The areas could of been more cleaner not to bad if you like to feel the floor squelch underneath you.
Travel operator: First Choice
The kids loved the pool bar and getting drinks when they wanted was good. It was nice to come out of a bar not smelling of smoke like you do at home.
Food very monotonous, the boulevard restaurant was good.
The pool was colder than the sea but bearable.
We were lucky enough to be there when the carnival was on in Puerto del Carmen that was great.
The submarine trip is worth a visit. We did jeep safari good day out not for small kids though.
Weather was great after a week was not ready to come home.
Ask for refurbished room we did not get one.
Travel operator: First Choice
Every member of staff was excellant,reps very friendly and spoke all national languages.
The hotel was under renovation,but nearly finished when we left. We were in a new part and was very well equipped. Beds were very comfortable.
Food is out of this world Tuesdays in main restaurant is Chinese got to try it. The Boulavand is great too try the carvery .
My 20 mth son loved the mini disco,but I got a little bored same thing every night. Alcohol was quite a good quality especially the red wine(normally like vinegar)and they do a selection of cocktails.
The beach is just across the road(which was resurfaced while we were there.
Hope you enjoy it as much as we did!
Travel operator: first choice
The entertainers were excellent fun. The reps were so friendly, the reception staff, restaurant and bar staff were all so pleasant.
There was entertainment every night it was fabulous and were going back next year.
I woud reccomend this to families who like a lively atmosphere.
Travel operator: first choice
Hotel was very good food plenty of choice good location.
Staff could not do enough for us exelent family entertainment.
Travel operator: first choice
Ask a Question
Got a question? Ask our community of over 1.5 million users.