122 Reviews
Traveller Rating
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Excellent22
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Very Good63
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Good26
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Average8
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Poor3
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
When we arrived at the apartments our request proved to be a waste of time as, instead of a top floor apartment with sea view, we had been given a ground floor apartment in the corner complete opposite end to what we wanted and a big rose bush blocking out the bedroom window!!
This apartment was in a part that is need of modernisation and not worthy of a 3 star plus rating.
When I complained about the room I found hotel staff rude!!
Travel operator: Airtours
Travel operator: Mytravel
Arrived via coach transfer and spotted 1 x cockroach in 1st minute. Started trembling in fear having read previous reviews on this site but never saw another one.
Room was exceptionally clean. Locusts provided an added dimension but should not put anybody off visiting Lanzarote - mostly confined to southern part of the Island.
Pool very cold for adults but kids loved it.
We have a young family and would go back tomorrow - I really don't understand many of the negative reviews on this site and can only suggest the complex has been transformed as if by miracle! Either that, or people didn
Travel operator: Direct Holidays
Food was, in our opinion, very good and well presented, it was basic but without exception was of a high standard with plenty of choice. Heard of no upset tummies during our stay which is always a worry.
Only down side to this hotel is the diabollical entertainment. If you like loud 'thump thump' music, screaming kids discos every evening, and wide screen telly in the bar blaring out football reults etc all the time then this is the place for you, if however, like us you go on holiday to relax over a quiet drink with like minded holiday makers then you will be disappointed. We felt like we were 'driven' from the hotel each evening, which was a shame.
The pool is spotlessly clean, loads of sunbeds about, but the water is sub-zero, the sea is far warmer.
Travel operator: Direct Holidays
It was fairly clean although there was 1 large cockroach living in the bathroom and there were other bugs. However, there was a stong smell of stale tobacco smoke in the apartment and opening the windows and doors did not clear it. No soap was provided.
It was also extremely noisy- noise from hotel's own entertainment and nearby bars. Apartments have very poor sound insulation.
Hotel staff were unfriendly and bit rude. Hotel entertainment was dreadful. They were screeching, not singing.
We would definately not stay in this accommodation again or in another Hotetur hotel anywhere in the world.
Travel operator: Airtours
We were there at the time that the locusts came over and we necer saw any in the resort as it was always being cleaned, not 1 cockroach in the apartment but 1 on the floor of the entertainment but what people don't ralise as they are very common as it is a hot country. I will definately return to the Puerto Tahichi.
Travel operator: direct holidays
Travel operator: Airtours
Restaurant on site is in the cellar with no windows, this means it's very hot in there, not so bad if you fancy eating in your boxers then go for a dip in the pool afterwards, so I wouldn
Travel operator: direct holidays
Travel operator: airtours
Travel operator: Direct Holidays
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