118 Reviews
Traveller Rating
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Excellent20
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Very Good38
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Good32
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Average16
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Poor12
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We stayed for one week, and out of that week the maid came in 3 times. Not one hole in any of our towels, and they were changed 3 times. food was excellent, could not fault it. Yes there was a little rust in the bathroom, but that was the only fault. Appartments were biggest ive ever stayed in, and i never saw any cockroachs or ants all the time i was there. For all those people who have made comments on the site about the pool not being cleaned all the time they were there, obviously didnt get up early enough, the guys were there every morning at 7 30. And most of the mess is made by the british people who give us a bad name. Me and my sister both smoke, but used an ash tray round the pool not like most, who just put them out on the floor, and kids just left there rubbish were ever.Like most people,i was a bit apprehensive before the trip.But really enjoyed my stay.Dont believe what you read,judge it for yourself.I would highly recommend this hotel to my family and friends.It was nice to go to bed, and not be kept awake, by noisy or rowdy people throughout the night.
Travel operator: sunset
When we arrived at the hotel, we thought it was nice. we got given our room key quickly and was given a map, which was really helpful.
When we got to the room, we thought it was lovely and spacious, ad glad we hadnt got one with stairs! it was nice and clean, with clean towels and bed sheets.
we liked the poolside but preffered going to the beach as we found that the pool area was really crowded every day and had to take our towels out really early. we loved where the hotel was designated as shops and beaches were so near!
However, the entertainment in the hotel was terrible! it felt like a little child's party.My younger sister even dreaded going as it was so bad. so we prefered to go to Cactus jack's which was just down the road.
Overall we found the hotel was okay but didnt reach our standards at all. there was always 13/14 year olds hanging round at night which made my younger sister feel uncomfortable.
this hotel was okay and the staff were lovely. but this wouldnt be a hotel i would tell others about.
Travel operator: thomas cook
The pool area was nice. There was two swimming pools, both salt water. The children had to keep getting out because the salt really hurt their eyes. You can always get a sunbed. The is a bar near the swimming pool that had snacks that were ok. There was two shops on sight which was useful.
The food in the hotels was awful. Lets just say if you like chips your ok because you can even have them for breakfast. Oh by the was the chips are soggy and cold.
There was one entertainer so we went out of the hotel every night, to a hotel near buy. Los Zocos. Los Zocos had amazing entertainmene I would Defernetly go there during your vist.
It is a 10 minute walk to a shopping centre.
I would not go back to Teguisol!!!
Travel operator: thomas cook
On arrival we were dealt with very quickly and given map to room, which was up a huge flight of stairs. The apartment was pretty basic but roomy and we were lucky enough to have our own room terrace.
The buffet was down in the bottom of the hotel down more stairs which wasnt a problem for us but the parents had to carry pushchairs up and down. the food was ok, but not good enough for me to look forward to going to eat. infact i managed to encourage my boyfriend to eat out a couple of times!! thank god.
The entertainment was also at the bottom of the hotel and I have to say that this was the worse part!! it was absoloutely diabolical!! We only went one night and went to bed at 9.30pm! if you just want a base for your holiday then this hotel is fine, but if your hotel is a big part of the holiday then avoid!
Travel operator: Thomas Cook
The pool area had the beds left all over the place & were never collected up each evening.
The staff played loud music via 2 large speakers around the pool which "killed" any music of your own & also stopped you reading a book.
Travel operator: sunset
The room looked as if it had been cleaned with a dirty cloth,all surfaces were dirty. The curtains very thin and furniture very shabby.
Spoke to transfer rep who persuaded us to wait until the reps meeting in morning and then speak to our hotel rep.
Things got worse when we took the extra bed out from underneath couch(this bed was for our 5yr old grandson)three large cockroaches ran out from beneath the filthy mattress cover. When we spoke with reception, we were given another room but this one was only marginally better.
Went down to breakfast in the morning and restaraunt not very clean. Meeting was held in what they called the cave, this area was even worse than the rooms. Grandson was bitten by fleas!
The only good thing that I can say about this hotel was that we only stayed there for 1 night. Tour rep quite helpful and we were moved to another hotel.
I would not recommend this hotel to anyone , it was disgusting.
Travel operator: thomas cook
Travel operator: Thomas Cook
The pools were very clean but being salt water not very hot but in the warm days were nice to jump in and cool off.
The food was fantastic there with loads to choose from the buffet. The reps, staff and especially the entertainers were brilliant and certainly kept everybody entertained in the evening.
The first night me and my partner won 20 euros at bingo and there was prices to go up too 220 euros which is great for extra cash in the country. for who ever stayed here obviously didnt choose the right place to stay and should of upgraded to more there liking, 5*
Travel operator: Thomas cook
The Apts were recommended by TC who said the resort was fantastic for (kids) what a lie.
Do yourself a favour folks stay well clear of these horrible Apts.
Travel operator: THOMAS COOK
We found the rooms to be very basic but clean although we did find a massive cock roach in the bathroom one night.
The maid(who was very friendly) came in every other day to sweep and mop the floor and the towels(these were a bit on the shabby side) and bed linen were changed every 3 days or so.
The pool was ok,the water was freezing and it was very salty which hurt the eyes.We had to go down quite early in the morning and put towels on the sunloungers though.
The kids club was great...the reps...Wayne,Ayana,and Anna were great with the kids and my 7 year old really enjoyed going.
The entertainment staff....Dan,Donna and Kate were great too.They put on some good shows and kept both kids and adults entertained nearly every night.We too brought the Hold Your Head CD!
Overall not a bad holiday but at times I did feel like it was a bit like Butlins abroad.
Travel operator: thomas cook
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