118 Reviews
Traveller Rating
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Excellent20
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Very Good38
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Good32
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Average16
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Poor12
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We found the reception staff polite and pleasant and also the staff in the bar and buffet restaurant.
Not having young kids with us we did find the pool area a bit noisy but in fairness it was half term week. Although the apartments could do with redecorating our's was clean and no problem with water supply to showers, loo etc.
It was cleaned twice during the week, clean towels,bedding. Loo rolls were all left without us needing to ask.
We did try the chinese one night which wasnt brilliant but on the whole the food was fine. You get what you pay for and for a spur of the moment budget holiday the Teguisol is absolutely fine.
Travel operator: thomas cook
Half board holidays - Dinners - suspicious - quite few guest reported belly problems. Although not serious - but needs to be taken seriously.
Although the hotel complex is kept clean - the place needs refurbishments - doors - tables - toilets - curtains are not the best you can hope for.
The appartments are infested with cockroaches - they come out at night - and keeping any kind of food is strongly not advised !!
I do not recomend Teguisol hotel appartments.
Travel operator: thomas cook
The staff were excellent and all bent over backwards to help. They were all friendly and spoke in both Spanish and English.
The entertainment was good and were aimed at both adults and children.
The kids world reps were fantastic and my children were well entertained all the time even gave us some adult time without the children in the evening by taking them to a moonlight party.
The food at the hotel was also good, they provided a variety of hot and cold buffet style food morning and night.
All in all a total good holiday and will definitely be going back again.
Travel operator: Thomas Cook
Travel operator: Sunset.Thomas Cook
Travel operator: thomas cook
Travel operator: Sun set
The apartment was perfectly adequate for our party (2 adults, 2 children aged 13 & 14). It was very clean, and although it WAS tired (in need of updating, particularly the bathroom), everything worked and was spotlessly clean. They'd obviously done the best they could with what they had available. The maid turned up regularly every other day, and the linen was changed once during the week we were there, as promised in the description.
It was a very pleasant 15 minute walk into town, which had the advantage of making the hotel lovely and quiet at night so we could sleep.
The food was aimed at the Brits (lots of chips), and was of a perfectly good standard. In fact, although we were self-catering, we paid to eat at the hotel buffet 3 times for dinner, and every morning for breakfast. It was excellent value for money, and the first child in the party was free. Hygiene in the restaurant was excellent and there was so much on offer that if you couldn't find anything you liked you must be very fussy indeed. Again, like the whole holiday, you get what you pay for, and as we weren't paying gourmet prices, we didn't expect gourmet food. Didnt' try the Chinese restaurant or the a la carte, but heard good reports.
We found that provided you approached the staff with the right attitude (always smile and say 'Hola'), they bent over backwards to be nice and helpful. We asked for 2 extra pillows and they were delivered within the hour. The girls in the supermarket were really nice provided you made some attempt to speak to them in Spanish (we only mastered Hola Gracias and Adios, and this was enough to get them smiling).
Overall, we had a lovely half-term break and would recommend it, provided you go with the attitude that it's a budget hotel, and don't expect 5-star standards.
Travel operator: Thomas Cook
Evening food was not good but breakfast was really nice, all the staff were friendly not be going back though.
Travel operator: thomas cook
The apartment was very spacious for two of us and well equipped for self catering (not that we ate in) although the bathroom left a bit to be desired and could do with a refurb. The apartment was very clean and the maid was in at least three times during the week. The towels were pretty past it and didn't really dry anything much so I would take some with you.
The supermarket on site had a decent selection and I didn't think it was too overly expensive.
The complex is kept clean and tidy and although the pools were too cold for me (a few brave souls did use them though) they were clean too.
Although the complex is supposed to be for family's the amount of steps (especially down to the restaurants) was a nightmare for buggies, there are some ramps around the place which helped.
We tried all three restaurants and found the food to be fine, nothing stunning. The Chinese takeaway was by far the best, the service in the Cave was very slow and I wouldn't want to eat from the buffet more than once!
Staff and reps were great and all really helpful.
Being a good 20 minute walk into town we soon got fed up of that but the trips organised by the reps kept us busy and were really well planned. We travelled with Thomas Cook/Sunset and found the service excellent from start to finish.
So for a cheap winter break (4 days great sunshine out of 7) we thought is was good value.
Travel operator: Sunset/Thomas Cook
The apartment itself was huge with two balconies. It did need a bit of an update though. The towels were pretty bad so take your own. Not sure if clothes in the wardrobes were a bit damp too. Maids came in about 3 times during the week and kept it reasonably clean.
The pool area was great, plenty of children to keep ours company.
As we were half board we did eat in the restaurant most of the time. The food was eatable but a bit repetitive. I've never seen chips for breakfast before!!
The best thing about the hotel was the entertainment. The reps, Adam, Sharon and Gemma were fantastic. They really made you feel welcome and worked very hard. They all came across as very genuine people who actually enjoyed entertaining you. The children's reps were great too.
All in all a lovely break in the winter.
Travel operator: Sunset Holidays
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