69 Reviews
Traveller Rating
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Excellent22
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Very Good26
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Good13
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Average7
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The food was very good and varied with different themes eg. chinese, Mexican, Canarian. There was always plenty of choice. The dining room did get busy at times, but staff were very attentive and made sure guests were seated as soon as possible.
Hotel was faultless in cleanliness and helpfulness.
The location was excellent with lovely beach nearby and also The Rubicon marina within a pleasent stroll. Try Lanis excellent setting and food.
The entertainment was low key but my daughter who is 9 years old enjoyed the childrens entertainment very much.
There are a few areas in the hotel in need of refurbishment for a 4 star award. This however would not deter me from staying at this hotel again.
Travel operator: tui
Travel operator: Direct Holidays
The staff were very welcoming and attentive and in the bars and restaurants, extremely friendly and efficient.
The location of the hotel was excellent, in a quiet resort and only a couple of minutes walk from the promonade.
In all areas the hotel was spotlessly clean with good room service.
An excellent pool area was ideal for a chill out sort of holiday which we had gone for.
We would not hesitate to go back to the Lanzarotte Princess.
Travel operator: Travelled independently
Travel operator: Independent
The hotel staff were always pleasant and helpful - that also includes the entertainment team who put on some really good shows throughout the week - with an excellent duo in the piano bar every evening.
We enjoyed our stay so much that I have just booked again for September of next year - this time for two weeks.
Travel operator: Airtours
After checking in, the receptionist waved over a porter and he put our cases into the carrier and drove us down to our room and carried the cases up for us. What a luxury.
We couldn't fault the food, particularly as we had a very fussy 10 year old with us. A different theme every night ensured that the choice of food was always interesting. The piano bar at night was great, very relaxing. We would go there and my son would go to the children's entertainment. There was no hesitation in letting him go with his friends while we had "grown up" time on our own.
The room was cleaned daily and fresh towels were available for poolside every day. We will definitely be back.
Travel operator: Direct Holidays
My wife and I had a lovely holiday at this hotel but it does need a refubishment particularly in the bathroom. The plumbing kept making a banging noise when taps were turned on. Other guests had similar but it didn't apply all over hotel.
Refurbishment was taking place but it is a big hotel complex and this will take time.I might add that when we informed reception they would have moved us to a differant room but we got used to it. Also we were told that people who had gone with Thompsons were told before they had left the U.K. of the work and they could have changed hotels this did not happen to us with Cosmos.
Also in the bathroom-the bath was stained,light fittings were not working properly - the pedal bin had lost its cover and the light over mirror in bathroom did not have a cover.We did not report any of this and it did not spoil our holiday. Like I say it does need a refurbishment and because of this when we go back to Playa Blanca next year we will book into a different hotel.
Travel operator: COSMOS
The food was definitely not up to 4 star standard. The restaurant was large and noisy, over run by small children.
The main advantage was it's proximity to the centre.
Perfectly good 3 star hotel, but you are paying for 4 stars, consequently a bit expensive.
The swimming pool area was well designed (criss crossed by towel bearing automatons in the early mornings...)
The main entrance was unfortunately placed the 'wrong side' relative to the town. The more convenient gate being closed in the evening.
Travel operator: Eclipse
Travel operator: eclipse (first choice)
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