84 Reviews
Traveller Rating
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Excellent12
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Very Good26
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Good19
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Average18
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Poor9
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The food wasn
Travel operator: first choice
In my opinion the hotel begins to make sense if you can book the accommodation and flight from UK for
Travel operator: First Choice
We spent 2 weeks in this hole and came back home for a bit of piece and quite because it was a fortnight of screaming idiots running havoc everywhere (not just the kids). No sleep at all because of the louts that resided their had no consideration for anyone but themselves screaming, shouting and fighting at all hours of the day and night, leaving their children to run riot while their getting lashed up in the bar.
The food is just about edible (cold but edible), seems to be the same meals every day. All inclusive is not all inclusive as you have to pay for your T.V in your room 1Euro an hour, kids trampoline. the sports facilities are a shambles (very run down).
Balcony door did not lock and very hard to open, no space to store cloths (lived out of the suitcases). Drinks are very watered down and poor. The beach is a quary and the surrounding area is a building site with cranes everywhere. All of this cost us over
Travel operator: First Choise
This is a 3 star hotel and that is exactly what you get.
We would agree that a lick of paint here and there and some electrical maintenance would be appreciated, any issues we had were dealt with within 20 minutes.
We found the hotel was kept very clean and lazy people not picking up their rubbish caused the only mess we saw, there are loads of bins so there is no excuse for this.
The food was good and varied; there was a microwave if it wasn't hot enough. We have never been all inclusive before so didn't know what to expect but fellow guests assured us it was better than a lot of places they had been!
The hotel staff were always busy, whether in the bar, restaurant or domestic staff they were always polite and helpful.
We all enjoyed the entertainment; our children were hooked on bingo by the end of our holiday and was all they wrote about in their 'news jotters' back at school!!!30-40-50-60- never to be forgotten!!!
The children
Travel operator: First Choice
The rooms were cleaned 5 out of 7 days inc. changing of towels. The rooms are basic but serve their purpose. I had no complaints.
The hotel food was excellent. Breakfast was the best I have ever had out of the UK, the rest of the food was always tasty with a good variety of choice - there was not one day where I could not find something I liked.
The hotel location is a little out of the way, but in a nice peaceful location.
If you did wish to go elsewhere there is a free coach several times a day from the hotel to Las America
Travel operator: First Choice
When we were going to our hotel from the airport we were taken through a resort that was being built, and we thought our hotel was going to be in the middle, but when we arrived at our hotel, luckily enough we were a mile or so away.
The food was very good with a good selection throughout the day. Dont know why some people have said they have been ill after drinking the beer, we were all fine and found it was nearly as good as home.
Entertainment was excellent from good staff, Van,Hayley and Matt, their singing was better than the x factor, maybe Simon Cowell should stay there!!
Kids club , our 6 year old daughter loved it and she is usually very shy.
The resort itself is quite tiny with no beach, but who needs a beach when you have got a pool, there are about 15 bars and restaurants and about the same amount of shops. The pool is deep with a tiny kiddies area, could do with a bit of upgrading.
The accomodation was a bit like Butlins, could also do with an upgrade. All in all we had a wonderful time at Ocean Club, do not need a lot of money.
Travel operator: First choice
Kids loved it, entertainment was very good (adults and kids).pool was a little too deep even shallow end. Food was fine, good selection always hot and plenty of it. The hotel staffs were polite and always acknowledge guests.
The location of the hotel let it down a bit, not a lot to do nearby. Entertainment team thank you, it was great watching and joining in. At the end of the day we were happy with our holiday,
Travel operator: first choice
Refugee camp in Somalia would be better than this the food is inedible, the staff stroppy there is no hygiene at all the 4 bed apartment well I have a bigger rabbit hutch and it smells better. Entertainment was a total farce and a rip-off, 100 people paying 3-6 euros for bingo = a top prize of 100 euros all the money goes in the pot? No wonder the entertainment manager drives a nice car. Even the cock roaches looked ripped off but they had the same problem as everyone else they couldn't get out. Please do yourself a favour and blow the place up before some one gets seriously ill. A special thank you to all the staff at he hotel opposite for saving our health & sanity.
Travel operator: first choice
The rooms could do with a lick of paint but were clean, we had clean towels 5 days out of the 7 and the room was cleaned twice.
The food was always varied and hot! Hence coming back half a stone heavier, could do with a new toaster though!!!!
Although I must admit the entertainment has went down in standard this year, the entertainment team were good but not varied enough unlike last year, bring back heather and Shaun.
I personally think your holiday is what you make it! And you only get what you pay for and if you want 5 stars you have to pay for it!!!
We met up with a lot of last years guests which were lovely to see; hopefully we will go back next year and see the same faces again.
Travel operator: first choice
The soft drinks were watered down how we found out was we brought some real coke from local shop and it did taste of the real thing,
Next the rooms were dirty and was only cleaned 4 times a week and sheets changed twice in the 2 weeks we were there,
NOW the night time down stairs oh my god it was very bad bingo where it was 30% price money then 70%for there pockets ,,all I can say is now please down go there not worth the money at all we all ended being bad for 4 days and so did many others there
Travel operator: first choice
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