This is the third visit to the Tenerife Princess and it won't be the last. The rooms were clean and tidy, the hotel in general was spotless. There was plenty of choice of food for both breakfast and evening meal. All the English guests seemed to moan about the speed of the toasters at breakfast, all I can assume is that they were in a rush to reserve a lounger by the pool. We only stayed by the pool one day and had no trouble getting a lounger. The staff were always helpful and I recognised many faces from previous visits

I have been on many holidays abroad, but this has to be the best so far! Firstly, the cleanliness was absolutely brilliant..not a patch of dirt! It was really, really clean. There's a cute little hotel cat that walks by the indoor ponds, which definately assures you that there are no mice/rats!! 100% full marks for cleanliness.

Secondly, the hotel food was out of this world. Fabulous, in a word. Every option for every person..you just could not fought the food! Not the same every night, it was very varied indeed. Sometimes Chinese, sometimes Mexican. If you didn't like the main dish there was always an alternative, which just made you want to skip laying round the pool and rush to the indoor restaurant! Very enjoyable!

The location was brilliant, too. Definately 5 stars for that! <<< The hotel is 10 minutes on the coach away from the airport, if that, and it is based right in the middle of everything! The beach is right behind it (about 10 minutes walk), and their are bars, clubs, shops and restaurants all over. In fact, I wouldn't wish for a better location! Right on top of everything, we found that every road near enough leads back to our hotel..so don't worry about getting lost! Playa De Las Americas is probably the most lively place in the whole of Tenerife, however if you prefer the quiet life you may as well stay in the hotel of a night time.

The hotel staff were magnificent! And I am not exaggerating, they were all so friendly. Our shower broke as it was on full power (modernisation took place!) and the staff were over within 30 minutes to fix it! Also a member of my family accidently locked the safe and broke it, and the receptionist dashed over in a hurry to fix it! You cant go wrong with the staff, they devote their time there to help the guests!

The only down side was the entertainment, and it was absolutely rubbish. I was aware that it would be a bit on the low side ever since I read other reviews before I went away. But every night, if you're expecting a show that is pictured on a drawing board in the hotel, you may as well go out. There was one night in which I saw a decent show, which was dressed up hula dancers balancing chairs on their chins! But if you are looking for a decent night life my advice would be to hit the town. There are so many places to explore while away, so you really don't want to be stuck in the hotel of a night, believe me.

I would definately visit this hotel again, in fact my mum has already booked up a weeks holiday to this exact place in January! It is an extroadinary place to visit, and I am ashamed that people have given such low marks. I'm not one for exaggerating, but this is such a wonderful place and those who have put it down have really upset me!

I have just returned from a holiday to this hotel, what a mistake i made when choosing this one.

The first thing i noticed that was all the German guests were all inclusive, when i questioned this nobody could give me any answers.

The second was the terrible drainage smell in the room 509 reported to reception several times but nothing done about it for the 14 days i was there i had to leave the door open at all times otherwise you couldn't breathe.

The waterfall wasn't working the whole holiday, and the pool area didn't seem to be getting cleaned very much, don't ask what happened to the pool attendant that you were supposed to go to to change towels i didn't find him at all.

The food was plentifull, but only luke warm and not much of a selection.

The drink prices were extortionate 12 euros 40 cents for two vodka tonics, happy hour is 4.tll 5pm only in the cocktail bar not at the pool bar, another rip off.

This is my 6th time in Tenerife and i wouldn't use this hotel again on a free holiday.

Thanks to everyone who'd posted on this site having given to us a little preview of what we were to experience.

Yes, I fully agree that the hotel is a little dated and run down and in need of modernisation. That said, it's very clean and food is plentiful in choice and is of a good standard and there is something for everyone, including cereal and continental breakfast for sleep ins till 11am.

However fussy you are, there is always something to make a good meal and you've no excuse to go hungry ! The rooms are enormous of a fair standard. We only had a tricky shower and an occasionally working TV.

The staff made a big effort to ensure that everyone was happy and problems noted above were dealt with normally within the hour. This hotel is clearly a four star that needs a modernisation programme to hold this four star rating.

Avoid your reps tour programme of highly priced excursions. . . . go to the local underground shopping center and speak to the English Lady in the travel agents. She will provide you with a great exchange rate if you want it and you'll find the same excursions that are far far cheaper and at the same quality.

With regards to the time share scratch card touts, avoid them like the plague. They are rude and aggresive despite giving them a polite No Thanks. They are quite happy to ruin your holiday and sadly, they are British.

Have a good holiday !

This hotel the Tenerife Princess is definatly not four star and certainaly not platinum that word is a joke and it should be classed as a shabby 2 star.

The shower didn't work we were offered a room over the dumping ground another room offered was looking over a supermarket with all broken sun blind dumped on the floor there was all rust around the plug hole in bath all stains on the furniture, cockroches running around the room, holes in the bedroom door, the lock hanging off the wardrobe door, no ceiling lights, only lamps very dingey the corridors were all shabby with lumps of plaster missing all tar on doors and walls.

The gym had three piece's of equipment for a hotel of that size it was a joke, some nights the food was good other nights very sloppy and removing you're plate if you blinked you're eyes they just wanted you in and out as soon as posslble and they were clearing the breakfast away by 9 - 45 if you didn't get your coffee as soon as you went in they would turn the machine's off before you ate your food.

So you would have a tea or a coffee everyday there was peolpe moaning about the hotel everybody we talked to was complaining and said they would never go there again as the hotel is nothing like it says in the brouchure please read all other comments so you don't get a dissapointment like we had.

I could go on and on but it would take to long.

I am most concerned about my forcoming holiday booked at the Tenerife Princess hotel.

We have been to the resort for the past six years but never stayed at this hotel.

We are taking our parents with us and this is their 1st visit to teneife, I hope we have not made a bad choice in this hotel.

After asking what others thought of this hotel and getting no response I have to say that we were worried about the hotel.

We have stayed in the area several times and always been happy. The food in this hotel is excellent not one thing to complain about.

The only downside to the Princess is the pool area, as pleasent as it maybe, there are far too many tree,s etc we found that we could not be bothered to join in the 8.00 race for the 12 or so sunbeds that got the sun for more than an hour, so we headed off to the beach.

We would normally spend our holiday around the pool and hotel. The reception and bar areas in the hotel are very good.

We took parents with us this was there first visit to the island and they were very pleased with both the hotel and resort.

The hotel was very clean, we wasn't too keen on the room location as we looked out into the back of the hotel building site as they were changing the air conditioning and all of the pipes and boxes were out side.

When we had time to look around were could see that most of the rooms did not have a good out look as we were well away from the sea .

But I can honestly say that we have never stayed in a room so big. We had a seperate door into the bedroom and 3 sets of sliding doors. The food was excelent but I found that the bar service was poor, we sat and waited for service a long time on the odd accation we just left and had a drink in our room.

The pool area was full of towels and may I just say that most of them were English not German, the pool was too shallow and had a lot of broken tiles but I think it was ment for the children if so these tiles could have cut into little feet.

The other pool that was deeper looked dirty and no one ventured into it it I put a toe into the water it was too cold. We would go to this hotel.

We booked this hotel through Thomsons platinum, what a joke, the hotel is well past it's sell by date, rooms are very small, shabby & walls paper thin.

We had no rep to take us from or to the airport, when we got there we found out that the majority of the german guests staying there were all inclusive, this is not offered in the uk thompson brochure, what a rip off.

It is by no means a 4* hotel as advertised, at the most it is 3*.

Entertainment in the hotel is rubbish,the drinks very expensive, and the pianist plays like Les Dawson.

We will not be going back.
We will not be going with Thomsons again ....anywhere.

We arrived at the Tenerife Princess at 12 noon,and we had over two hours to wait until our room was ready.

Having been up since 3am,we found this unacceptable,and something we have not encounted in all our years of holidaying in Spain.

Having finally received our room key,and going to our room,we were amazed to find our corridor resembled a building site. There were cables,wheelbarrows,and all manner of building materials in the corridor.

The doors,firedoors,were covered in emulsion and plaster splats for all of the first week.work started at 8:00am until 6:00pm every day.at the end of the week, whenthe work was finished,we were then greeted by the maids,who had to clean up the mess left,wearing face masks due to the smell of the cleaning materials.

Guests should not have be allocated rooms on this corridor whilst these rooms were being renovated. Everything else at the hotel was first class.