93 Reviews
Traveller Rating
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Excellent9
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Very Good32
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Good26
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Average14
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Poor3
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Some staff members are ill mannered and down right rude. Tried the meals for 2 nights, and wished we'd never bothered - slop!!
Entertainment was very very amature. We will never return to this 3* rated hotel.
Travel operator: Thomson
The noise was unbearable in the night with idiots running up and down the corridors slamming doors, shouting and screaming, smashing windows, having sex in the pool, its not what we wanted from a family holiday that we had saved all year for.
The rooms were dirty and the staff were rude. We went for breakfast one morning in the cafe next door and these thugs started fighting right next to my 2 kids.
I WILL NEVER BOOK IN THE COLUMBUS EVER AGAIN SO IF YOU WANT A NICE FAMILY HOLIDAY DONT BOOK THE COLUMBUS.
Travel operator: skytours
No major problems with the hotel's cleanliness although the towels and sheets only got changed once! Oh and even though we didnt see any we heard a lot of other guests complaining about cockroaches.
This hotel would be an excellent location if all we wanted to do was go out on the lash every night because it is very close to the major nightlife. A couple of nights we were woken up by loud groups returning in the early hours of the morning. During the day we wanted to go to the beach but it was a good half-hour walk away - not easy in that heat!
Reception and restaurant staff were friendly but we had major complaints about the maids! Laughing, joking and singing echoed in the corridors at about 7am every morning!!
All in all i had an enjoyable holiday and would consider coming back. However i would not recommend it to families as it has a young and lively atmosphere.
Travel operator: First Choice
We found many of the areas shabby and in need of refurbishment.
The sunbeds and outside tables never seemed to be cleaned from one day to the next.
The staff at reception were unhelpful and the entertainment was poor.
As we were self catering we did not use the restaurant but had previously heard not to go half board as the food was not too good.
The hotel is on a busy road so is quite noisy but we did like the central location for walking to either Torviscas or Los Cristianos.
We visit Tenerife every year but will not be using this hotel again.
Travel operator: Thomson
After speaking to the the rep she said all the apartments are in the tower blocks and the studios are in the middle so be aware that the two tower blocks on the main road all experience a high degree of road noise and screaming ambulances. However the next day we were moved over to the oposite tower block with a pool view, this was slightly better until we put our heads down for a nap before going out just to be wakened by the noise of the basketball court which was under our apartment. There is no doubt its pot luck which room you are allocated and even the rep agreed therefore I will not be paying for a pot luck holiday any more.
This Hotel has lost its flare!!!
Travel operator: PORTLAND
The rooms that we were allocated were overlooking a main road that was constantly busy day and night which was VERY noisy!!
The food at the hotel was very basic, we ended up eating out of the hotel most of the time. Christmas dinner was a nightmare, they only did one sitting for appox 500 people, it was a buffet so 500 people all trying to get turkey at the same time just didnt work, we ended up leaving and going else where for Xmas dinner.
We didn't see much of the entertainment as it didn't start until 11pm - far to late when people have children.
We have been to this hotel before and enjoyed our stay but the hotel has really changed and gone down hill so would not return.
Travel operator: Portland
Our room was at the front of the hotel on a main road and it was very noisy at night. There is also a disco underneath the hotel at the front.
It should be noted that this hotel is a considerable walk uphill from the promenade but it is near a bus stop.
Travel operator: Thomsons
The only thing that spoilt the holiday for me is that we were allocated a room on the 4th Floor facing the main road.
At night this road is used by Taxis (Who toot their horns constantly) Ambulances with thier sirens going (Hospital is just up the road by the Football Stadium) and in the basement of the Columbus is the Spanish Social Club. When they spill out at about 3 - 4 AM make so much noise !!
Take ear plugs with you just in case you end up in Romm 408 or any of the rooms facing the road.
This is my only moan,The hotel is great and the staff are good, cleaners done a fantastic job !!.
Travel operator: Thomson
Room was cleaned daily, fresh towels and all bed linen including the bed covers were freshly washed and smelt gorgeous! Bathroom was spotless, the best hotel so far!
Will recommend 100%.
Bar was well stoked up and drinks were cheap.
Travel operator: Travel Republic
Staff great.
Rooms clean.
Good location slight hill to walk up but you have time there
Travel operator: THOMSON
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