we booked an AI holiday thinking it would be great value for the kids.When we arrived at the hotel they had only one room booked for us,and they had to find us another.It must have been ready for demolition as it was dirty,broken utensils and the beds didnt even look changed.I wanted to go home then, but it was midnight and would I sort it in the am.They phoned us to change us to a one bed appt,but it was right on the road.The kids wer lookin forward to the freedom of the AI,but it only restricted them.They wanted to go and snorkle daily so we thought they could snack after being busy at the beach.The snacks were non existant.worst ever.
The reps were very poor.There were germans staying at the hotel,and they were from a special school.My daughter was flashed at through the window,and the reps sat and laughed.It meant that a 16 year old girl had to be escorted at all times.The rep did not offer to help or anything.
I cannot complain about the food,although if the kids wanted to dine at a different time to us they couldnt as they had to check us all in as a group.
The drinks were one at a time.
It had to be the worst ever all inclusive.It restricted us all the time.I have been on many others and enjoyed the experience,even came home with money in my pocket,but not this time.I would not travel back again to this hotel.

We stayed on a half board basis, purely because it was cheaper than self catering! It is beyond me why when we had an apartment anyway! Our apartment was spotlessly clean and modern, having just been refurbished. Everything was in working order and we were very pleased with it. The hotel was clean everywhere and maid service was 7 days a week.

The pool was good, despite being very cold, even with the sun on it all day. Breakfast was good everyday, but the evening meal left a lot to be desired! We tended to eat out a lot in the evening as there were a lot of good restaurants in Americas and Cristianos.

Staff were friendly and helpful, which is more than what the Thomson reps were.

We only saw one nights entertainment, which was the hypnotist, who was very good. That was the only time it was packed, in the whole two weeks we were there.

The hotel was in a good location, and we would visit again in the future.

After visitng the Columbus early this year we decided to go back in September, however we upgraded to a 1 bed apartment for the extra space.We were put into the new part of the complex which to our horror we spent the nights lying in bed listening to ambulances screaming past every few minutes to the hospital based at the back of the complex.

We could not open the windows due to the road noise and the temperature of the room was unbearable. We asked to be moved which they down graded us to a studio at a cost so be warned the extra paid for the upgrade was wasted money.

We enjoyed the rest of the holiday as we did back in March, we could not fault the staff and facilites however it may not be worth visiting this hotel again!

I thought this hotel was fantastic! There is everything there for all ages.

We did have a little bit of trouble with ants but we told the maid straight away and she got on to it within 5 minutes.

The only thing which disappointed me was that the water in the pool was quite dirty.

It was in the perfect place for everything not to close and not to far.

The staff were brilliant, boys were making a row and the security guard was straight up there to tell them about their noise level. We hung a welsh flag out on our balcony and were told to take it down!

Entertainment was brill loved the hypnotist!

Definitely visiting the hotel again!!

The hotel is situation in an excellent position with lots of bars and souvenir shops. It is quite a long walk to the beach and watch the pavements as they are very uneven (I fell over luckily nothing was broken just grazed).

The hotel was exceptionally clean the rooms were cleaned to a high standard.

The entertainment was of a good standard.

Certain parts of the hotel are very noisy so book rooms on the quiet side there are two blocks so request away from bar.

The food was basic not much choice for desserts satisfactory though. There is a lovely roof terrace unfortunately this was not open due to seasonal works.

You have to get up early for the sunbeds we were up by 8am all gone! the best is the whole hotel is non smoking
great!

The Thomson tours are very expensive and as usual it is cheaper to go out and about yourself on the bus etc.

We put together our own holiday and booked this accommodation as a late deal through Thomson, we had three apartments.

Upon arrival at approx 8.30pm check in was much easier than had been expected and reception staff were efficient and polite and we had the keys to our rooms within minutes.

All three rooms were clean and well equipped and the maid service was daily and to a good standard, they even did what little washing up was left around. Two of our apartments were on the front road and did suffer from traffic noise the third apartment in the rear block was much quieter.

We had booked the apartments on a self catering basis but seeing a notice in reception offering half board at 10.99 euro per day if three or more days were booked we went for this option for three days. The food was mediocre.

The Columbus is in a great location with a large variety of eating places and nightlife within a few minutes walking distance, beaches are also not so far away. Should you wish to go further afield taxis are plentiful and reasonably priced.

The bar and restaurant staff were always efficient and polite. We didn't see any of the entertainment so can't comment.

We hired a car and found that at this time of year parking outside the apartments was never a problem.

On arrival at "Columbus"for the fourth time, we were given an apartment overlooking the pool area which to say the least is noisy. The apartment was very basic and although the cleaner assured us it was spotless, I'm afraid our views were very much the opposite. The towels were smelly and not clean, the room decor was not expected off a 3*hotel, so I complained to the reception, after arguing for ten minutes she eventually gave us room 160. It was slightly better, but still not the rating expected, the toilet seat was broken, fortunately the maid from the first apartment gave us lovely clean towels. The sink and taps were filthy,to prove a point, if anyone gets 160 look
under the mixer, my initials are in the soapy scum.

The foyer and bar area were spotless, and staff [with the
exception of one lady wearing glasses] were very friendly and helpful.

The dining room was very clean and well set out, the food, not a lot of choice. Some nights it was very good ,other nights it was not so good, the plates on entering were cold and in my opinion should have been next to the salad bar,not thehot food servery. The homemade bread was delicious, the breakfast was always first class, no complaints there, the dining room staff were absolute gems, helpful in every way.

The entertainment was on very late at night, much too late for couples with kiddies, and not very entertaining, except for the Spanish girl who organised quite a lot of the games, and bingo. She was a good laugh, and good with the kids.

We first came to the Columbus in 1994 then it was a beautiful clean and well organised aparthotel now it has lost its charm and attraction, we are sorry we had to leave this time with very bad feelings,we will not be going back again.

In our honest opinion we have stayed in better 2*hotels.

The hotel is well situated for all the bars and clubs and nightlife las Americas has to offer, this hotel is not suitable for older couples expecting a quiet rest, and it sits on a quite steep hill, not handy for people in wheelchairs, and last but not least, book your sunbed at 03.am in the morning, or you've had it.

Just back from a fabulous 4 night break. The hotel was spotless with a great bunch of cleaning staff our maid was just a darling kept our room so nice.

The reception staff were friendly and on hand if you had to ask anything. We didn't stay in for the entertainment but did hear alot of people saying that the it was very good.

Pool areas were really nice with lots of space for sunbeds even though the weather was excellent we tended mostly to only lie for an hour - my husband did play a couple of games - rifle shooting and killer pool and enjoyed these.

Our room was on the road side and I do agree it can be very noisy - tended not to get to bothered with it as we were only over for a short time but I would say it could get to you after a while - try and ask for a room away from the road.

We really liked the location as it had plenty round about and only about 5/10 mins from the strip - would probably not have ventured here if had not been in this location but found the bars and restuarants excellent - would defo come back to the hotel as excellent value for money and great location. You can eat out as cheap and as dear as you like.

There is a georgeous fish restaurant on the front can't remember its name but the fish is to die for we found a bar/restaurant called Montana just across from the City Centre shopping centre it was great for breakfast and beleive it or not was only 2.75 euros this included your tea or coffee.

The bars etc right across and down from the apartments are all in competition for prices - we tried most of them and really found the Carriages Bar the best. Gordon the owner really made you feel welcome and took the time to acknowledge you. Give it a try and see for yourselves you'll not be dissappointed.

Hotel was awful, on a busy main road and patio doors did not shut properly, so it was very noisy all day and night. When we arrived told us that they had overbooked and the room they gave us was horrible, was not clean at all ( had to go and buy some cleaning products)we had ants all over kitchen for several days, told reception several times but did not come and spray room.I told them that if the room was cleaned and swept maybe we wouldn't get them. After moaning to the rep on several ocassions we finally got a maid who cleaned the room properly.
Reception area was always kert clean & tidy.

I posted a review earlier this year having visited the Columbus on couples and family holidays many times.

Our June holiday was spoiled by Thomson using the hotel as a Freestyle (18-30's) base even though they dont advertise it as such.

We like to party and have no objection to anyone having a good time but you simply cant successfully mix family/couples holidays with 18 30's. After initially saying we'd never go back we decided to give it another try at a time of year when hopefully Freestyle clientele would be back in England.

I hope the many other "ordinary" holiday makers who insisted they too wouldn't return did like wise because it was blissfull again. No 5am screaming, swearing and furniture throwing.

The food was better than on some visits but not as good as on others, a bit more choice would be welcome. Both the takeaways served good lunches at fair prices Public areas nicely furnished and clean as were the well equipped apartments.

We like where the Columbus is located as it is only a short walk to the beach and bars but far enough away to be quiet at night ( which made the decision to introduce Freestyle even more unfathomable)Plenty of sunbeds From the chambermaids to the barstaff to the dining room waitress who remembered from our previous visits what we drank at dinner they were all helpfull and friendly.

Typical hotel entertainment but if that doesn't suit theres the whole of Las Americas and Los Christianos to choose from!

We will certainly visit the Columbus again - out of Teenage Tourettes Syndrome Season and have just two suggestions for Thomson - Sack the marketing genius whos' idea it was to potentially ruin a fabulous family hotel, lose a proven repeated client base for the fickle summer youth trade and concentrate on the couples/family market - or turn the hotel over to Freestyle and be honest in advertising the fact.