46 Reviews
Traveller Rating
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Excellent13
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Very Good22
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Good8
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Average3
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Rooms were cleaned every day, pool is great , enterainment is ok but it is set for all of Europe.
Very good 5/5 If you have booked it great , enjoy your holiday.
Travel operator: direct holidays
The food was 1st class but was a bit boring in the 2nd week due to it been the same as week 1.
The entertaiment staff wereas the best we have met. It only took 2 to 3 days for them to know all the kids names.
The beer was 4* prices so we upgraded for the 2nd week costing 18eros each adult per day.
Anyone who does not like this hotel must have very very high standards.
Travel operator: first choice
The hotel is very clean you could almost eat of the floors.
The Hotel staff are very friendly but almost with a creepy feel.
The food on an all inclusive we thought might not be up to scratch but we were proved wrong. It was fantastic lovely BBQ in afternoon I kept having steak and chips and the wife had salad, then onto the evening meal, it was really nice food with a great choice.
The drinks part of the all inclusive was not what I expected. I thought they would not give you everything free. But they did you could have 50 beers and 50 wines with a cocktail every 3 mins and they would not mind. Spirits were flowing freely but only local makes but you could still get gin whiskey etc.
Oh and yes the entertainment was great what I can remember
Travel operator: Thomas Cook
The dining room was at a guess about 50% too small, there were, at busy times up to 50 - 60 people queueing for a table outside the dining room. Once inside it was very "push and shove" cafeteria-style with the tables being set far too close together and although there was a large selection of food on offer, this was often served tepid instead of hot. Most unappetising. Although we paid for half board, we ate out every night, after the first night's experience.
The Hotel was advertised as including mini-bar (there was none), the T.V. in my room was set on an arm very high up the wall so that had I wanted to watch it, it would have caused severe neck ache.
The Hotel advertised as a change of bed linen twice a week, it was not changed at all, although there were clean towels every day.
The first few days of our holiday were cloudy and it was cold at night, I had to ask three times, over two days, before I was "issued" (in my hand!)with a blanket, which had it been mine, and I had been considering donating it to a charity, then I would have changed my mind and put it in the bin! It was grubby and very old and pilled, but I was grateful for it, as I only had a sheet and a cotton counterpane on the bed and it was cold.
The location of the Hotel is excellent and I feel the staff who were in front of house were very helpful, polite and friendly. It seemed to me that it may have been a management problem, as there seemed to be no-one overseeing and organising the basics.
The lifts are extremely dangerous, there are only three for nine floors and they often close on your arms as you try to get in - (I have the bruises on my arms to prove it!).
I would not return to this Hotel. I would say its overdue for a complete overhaul, with especial attention being paid to building a dining room that is capable of accommodating guests in a more dignified way.
Most people going to a 4-star Hotel, for instance, would not be used to queueing, which was not restricted to the opening of the dining room, but was at any busy time after that and during all times we tried to eat there.
Overall a very disappointing stay.
Travel operator: Thomson
Room was cleaned daily, although a couple of days we were in the room (as the weather wasn't great, we watched a lot of TV and played cards), so we merely asked for a quick change of towels which the maids were most helpful with.
The food was exactly the same as last year. 2 pastas, 2 sauces, chips, salad, meats, show cooking, potatoes, rice, bread cutting station, etc. Can't fault it, and I'm veggie. Pasta and sauce nice (and hot) as were the chips. I'm not a fan of desserts on holiday, they tend to be moussy or fruity and glazed, so I don't eat them being a veggie. But they had nice ice cream which I had most nights, and quite liked the banana flamb
Travel operator: One stop holidays
The food was good to start with but the variety dwindled over the week until the last couple of days when there was very little choice at all. Although the breakfasts were great everyday with an amazing choice of hot and cold foods. The packed lunch is also good.
As a group of 2 girls, we were looking for a liveley hotel with other young people, and had been upgraded to Las Dalias after our orignal hotel was overbooked. We found that the majority of the people staying here were either familys or older people - who would find this hotel ideal. For those who want a lively place there is very few young singles about and they should probably look for a different hotel.
The hotel is well located, a ten minute walk from the beach and shops, and about a 20min walk to the bar/restauant centre of Las Americas. It is also across the road from a big shopping centre which includes a supermarket. If you want to go on excursions there is a lot of smaller shops/kiosks where you can book excursions much cheaper than in the hotel.
Travel operator: a company from teletext
Having previously stayed in this hotel two years ago we decided to return september 2004.
The quality of food has deteriorated and the hotel is crawling with cockroaches, even on the 8th floor we had cockroaches in the bathroom, the bedroom, the corridors and one in my bed crawling in my hair.
The majority of the staff are quite pleasant and helpful, the entertainment is the basically the animation team, who try their best during the day to encourage holiday makers to join in activities such as shooting and silly games.
This hotel needs a total refurbishment and fumigation.
Travel operator: Direct Holidays
All I can say is some people must have stayed at another hotel and not this one
Travel operator: Direct Holiday
Entertainment excellent. We would visit this hotel again.
Travel operator: Direct Holidays
Travel operator: Thompson
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