21 Reviews
Traveller Rating
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Excellent3
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Very Good8
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Good9
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
As we stayed in block A, the noise level was not bad at all and we slept very well.
The staff were friendly and the maids very efficient, we were on the 11th floor and had no problems with the lift. Our room was spacious and comfortable.
The view from our room 1174 was excellent both pool and sea view. We were half board and thought the food served was OK but not exceptional. The service in the dining room was very good plates were removed as soon as you were finished your meal.
Although we are visiting another hotel in Oct. I would recommend this hotel for all age groups as it is in a good location.
Entertainment was fine we had a couple of really good shows, but we did go out a few times as well. The quiz night was brilliant what a laugh.
Travel operator: flyglobespan
We were in the block that looks West towards Veronicas. 8th floor, good views but very noisy. Take ear plugs and you will be ok.
Room a bit on the smallish side and did not have one socket for the travel iron in the room. Ironing had to be done in the bathroom via the shaver connection.!! Fridge in room (small) which is useful. TV but only one English speaking channel (BBC World)Beds very comfy. Maid service good with towel change every second day.
Mixed report on the food, I found it suited me very well, the wife didn't agree and didn't think it was that good. Two pools, one heated, and looked nice around the pool.
Agree with other comments that it can be difficult to get a sun bed. Big plus is you can get your own towel every day after paying a deposit you get back at the end of your holiday. Location ? well, out the back by the pools excellent, easy access to the walkway and you are midway between. Porto Colon and Los Cristianos.
Out the front Veronicas and Starcos are right on your doorstep and wasn't our cup of tea. Didn't see any of the evening entertainment but the entertainers during the day were pleasant and not pushy at all. Has e-mail access. Would we go back ?
If it was all we could get as we had a good time despite being in Veronicas.
Travel operator: FlyGlobespan
Hotel in excellent location and pools were very good.
Slightly older age group at this time of year and the food was plentiful but a bit plain. We found it a bit like feeding time at meal times and this was not enjoyable.
Travel operator: Globespan
When we finally had a decent room the room was quite nice and smart.We had linen changed most days and towels changed every day.
The food was terrible and if you do eat there-make sure you go early as it gets cold quite quickly.
The location is very good but please take earplugs as the noise from the clubs may keep you awake if you are on a low floor.
The staff are very friendly and welcoming and this was really the only excellent part of the holiday.
The entertainment team have plenty to keep you amused during the day and at night. But I wouldn't visit this hotel again as it is no way a 4* hotel and because of what happened with our two previous rooms.
Travel operator: Airtours
I can
Travel operator: DIY
The entertainment provided by the hotel was excellent so we spent most of the nights at the hotel.
Even though we were half board we never ate at the hotel as we preferred to go out and eat.
The hotel was really clean but our room overlooked Veronicas which can get very noisy.
Travel operator: Fly Globespan
where could I start??
The reception area was a big let down, it was very smoky and dull and the receptionists were quite mean.
We had to wait an hour to get into our room as it was being 'cleaned'.
When we were finally aloud in, the towels were dirty, the bath was filthy and it wasn't very nice.
Food was awful. There was mainly foreigners there and they were very ignorant.
There wasn't a big choice in the food and one night I went to get a beef burger, only to find that it wasnt cooked right.
The pool are was also a BIG let down. They were absolutely FILTHY and there were even plasters etc etc in it floating about.
We went out to the drop-in everynight so I can't comment on the entertainment.
The only good thing about this hotel is the location. It is right beside the beach and 5 minutes away from the shops.
I will not be going to this hotel ever again.
It was more like a 2 star in my opinion.
Travel operator: globespan
Can
Travel operator: Flyglobespan
The hotel room was cleaned daily and fresh towels every day. However, the bathroom floor was never washed once during our weeks stay.
The food was very bland. There was a lot of meat choices so would suit someone on the Atkins diet and this is what let the hotel down. We ate out three nights of our seven and having spoken to most other English people in the hotel they felt the same.
Travel operator: airtours
If you are looking for a hotel that is clean and in the best location in Las Americas then this one is for you! (Great views of the sea from the balcony, ask to have a room overlooking the sea!)
Travel operator: fly globespan
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