75 Reviews
Traveller Rating
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Excellent14
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Very Good32
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Good21
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Average6
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
1 year 9 months ago
Nice and clean hotel house keeping very polite grumpy bar staff management not eny better no queuing system Spaniards grabbing everything barging in front of people even children if you are 70 good for them but you will spend all your time in hotel as not much round to do food is terrible always cold nobody checking food temperature milk always a mile away from tea machine fight for everything I will never go back
Travel operator: Jet 2
3 years 4 months ago
Food that was supposed to be warm was ridiculously cold, every meal, every day, towards the end of our 7 days the temperature did improve slightly. Microwave didnt work for the first 3 days we were there, it git repkaced on day 4. Adequate food for a 3 star if it was served at correct temperature, the food could not be described as good or great, it was adequate. Rooms desperate for a refurb but bed was comfortable and hotel looked fairly clean. Not enough staff employed at the bar area, one bar open at the pool on most nights. The indoor entertainment room was seldom open in the evening. One member of staff serving an entire hotel on one evening, the hotel was very busy, usually a 20 min wait for a drink in the evening, very long queues, sometimes over 25 people eaiting to be served. Nice lawned gardens with beds and parasols, never a queue to grab a sunbed, they were still beds available up until 12 noon and parasols were usually all gone around 11am which made a nice change from other hotels we have stayed in. Globales really do need to look at the staffing budget, we were informed it was poor. The food temperature needs addressing ASAP.
Travel operator: Jet2
Hotel tip: Quiet rooms are not on the pool side.
12 years 8 months ago
We visited the Gardenia park hotel for a week in may it isn’t in Fuengirola as listed but in Torreblanca but you can walk to the centre of Fuengirola in about 20 mins or get the bus right outside the hotel for 1 euro each.
The rooms are a good size although they would probably be a bit cramped with 3 in, they do have some rooms with 2 adjoining rooms. The whole hotel was very clean, the pool area was washed down every morning and there are some lovely gardens with plenty of sunbeds.
The entertainment team were very enthusiastic even though some of the entertainment was a bit dodgy!! The food was very similar to any other 3 star Spanish hotel that we have stayed in, plenty of salads breads etc and several main dishes although we weren’t over impressed with the snacks available in the AI package, it was basically bread meat and cheese or occasionally hotdogs if you were quick enough, not really enough to cover if you missed the main meal.
The drinks measures were very generous but the bar service when we were there was dreadful sometimes you had to queue for 15 mins. There is a 2 drinks per person rule and when we were there some Spanish families arrived and just started going straight to the front, the bar staff knew but let them get away with it and served them anyway.
I know the Spanish don’t usually queue but if they make all the other nationalities queue then so should they. There was only 2 barmen and they tended to serve you without speaking or even looking at you we have heard that there are now more staff so hopefully this shouldn’t be too bad now.
While there we booked trips to Gibraltar and Morocco with a company called Flandiers next to Fuengirola bus station and both trips were very enjoyable.
Overall a good clean 3 star hotel.
The rooms are a good size although they would probably be a bit cramped with 3 in, they do have some rooms with 2 adjoining rooms. The whole hotel was very clean, the pool area was washed down every morning and there are some lovely gardens with plenty of sunbeds.
The entertainment team were very enthusiastic even though some of the entertainment was a bit dodgy!! The food was very similar to any other 3 star Spanish hotel that we have stayed in, plenty of salads breads etc and several main dishes although we weren’t over impressed with the snacks available in the AI package, it was basically bread meat and cheese or occasionally hotdogs if you were quick enough, not really enough to cover if you missed the main meal.
The drinks measures were very generous but the bar service when we were there was dreadful sometimes you had to queue for 15 mins. There is a 2 drinks per person rule and when we were there some Spanish families arrived and just started going straight to the front, the bar staff knew but let them get away with it and served them anyway.
I know the Spanish don’t usually queue but if they make all the other nationalities queue then so should they. There was only 2 barmen and they tended to serve you without speaking or even looking at you we have heard that there are now more staff so hopefully this shouldn’t be too bad now.
While there we booked trips to Gibraltar and Morocco with a company called Flandiers next to Fuengirola bus station and both trips were very enjoyable.
Overall a good clean 3 star hotel.
Recommended
13 years 3 months ago
We are 3 pensioners (men) and booked for 6 days in October 2011. We found the food not very good, too little choice of meats and only had potatoes once, the rest of the time it was chips, even on the Sunday.
The hotel staff were pleasant, apart from a young man on reception, the hotel was quite clean, and room service was also quite good.
The shop by the pool is to us, a complete waste of time, if you wanted a newspaper, you had to book it every day, hence no paper on the first day, and it was geared up for expensive and nasty souvenirs, water was dear there too, tip, if you want water, by the pool area there is a drinking fountain, fill your bottle there.
The hotel staff were pleasant, apart from a young man on reception, the hotel was quite clean, and room service was also quite good.
The shop by the pool is to us, a complete waste of time, if you wanted a newspaper, you had to book it every day, hence no paper on the first day, and it was geared up for expensive and nasty souvenirs, water was dear there too, tip, if you want water, by the pool area there is a drinking fountain, fill your bottle there.
15 years 2 months ago
I was a little dubious about staying at the Gardenia Park after reading some of the reviews,but thank god I ignored them.We have never enjoyed a holiday as
much as this one and paid more.The Staff were friendly
and courtious the rooms were cleaned every day the towels were changed everytime you left them in the bath,the entertainment was great.The gardens were great
for a quiet sunbathe,in fact everything was great and we`ell be back as soon as possible.
much as this one and paid more.The Staff were friendly
and courtious the rooms were cleaned every day the towels were changed everytime you left them in the bath,the entertainment was great.The gardens were great
for a quiet sunbathe,in fact everything was great and we`ell be back as soon as possible.
Travel operator: Thos Cooke
Recommended
15 years 2 months ago
The hotel itself was very clean, on arrival check in was quick, there are 3 lifts which seemed a bit slow. Rooms were basic, but cleaned every day with fresh towels if wanted. Food was never a problem and a great selection as was the drinks, possibly need to have more bar staff on as it did get very busy and queues were long. The entertainment team worked hard, but in the evening got a bit boring ie kids disco, bingo, then maybe a quiz, we did have a few outside entertainers and the Elvis tribute was great as was the dancing and singing girls, the usual parrot and reptile shows who obviously make their money from taking pictures of you with their animals/birds.
Do go to Gibraltar its fab, but book with the hotel we did the Gibraltar dolphins and shopping and were taken to Gibraltar shown where the shops were and told to meet the rep later who then took us to the harbour, do the basic shopping and when you get there add the caves and dolphins on your own as Thomas Cook charged 22Euros more.
Do go to Gibraltar its fab, but book with the hotel we did the Gibraltar dolphins and shopping and were taken to Gibraltar shown where the shops were and told to meet the rep later who then took us to the harbour, do the basic shopping and when you get there add the caves and dolphins on your own as Thomas Cook charged 22Euros more.
Travel operator: Barrhead Travel/Thomas Cook
Recommended
15 years 3 months ago
we booked this hotel as they had addapted rooms as i am disabled, the room addaptions in the bathroom weren't very good there was no other disabled tiolets in the hotel so we had to go back to our room to use the tiolet. the lifts are very small and had problems fitting the wheeelchair in. the all inclusive was very good value for money, the food was average always found something to eat and the drink was very good. they let you order 4 drinks at a time which helped keep the queues down. the entertainment was average most of the time and on the odd occation it was very good.all the staff were all very helpfull. the only reason i would not use this hotel again is it's adaptions in the bathrooms are not that good and the fact there are no disable tiolets anywhere.
Travel operator: Thomas Cook
15 years 3 months ago
We really enjoyed this hotel and feel it is a good value for money break. The meals overall were varied and I found them to be hot rather than having to use the micro to heat it up. There are a lot of nice littel touched such as good quality napkins, heated plates, choice of vinegar and dressing etc. The bedrooms were basic but clean and the beds were really comfy.
The entertainment was quite good and the entertainment worked really hard to get everyone to enjoy themselves. The drinks were the locally brewed concotions but the mixers were a bit more palatable than other hotels i have been in. The good bit was being able to order 4 drinks at a time so could get a beer and a spirit for both of us.
As well as the pool area for sun worshipping there are lovely gardens which were quieter and did not have the usual music blaring.
The hotel location is good if you want a quiet break right on a lovely beach but it is a bit of a walk to Fuengirola to the hub of entertainment. The train station is only a 10 - 15minute walk and there is a bus stop right outside the hotel.
We will definately be back to this hotel but i would imaging that it would be a bit of a nightmare during the busy season when the schools are off.
It was good to know that the majority of people we spoke to have been at this hotel on several occasions which surely is the sign of a good deal.
The entertainment was quite good and the entertainment worked really hard to get everyone to enjoy themselves. The drinks were the locally brewed concotions but the mixers were a bit more palatable than other hotels i have been in. The good bit was being able to order 4 drinks at a time so could get a beer and a spirit for both of us.
As well as the pool area for sun worshipping there are lovely gardens which were quieter and did not have the usual music blaring.
The hotel location is good if you want a quiet break right on a lovely beach but it is a bit of a walk to Fuengirola to the hub of entertainment. The train station is only a 10 - 15minute walk and there is a bus stop right outside the hotel.
We will definately be back to this hotel but i would imaging that it would be a bit of a nightmare during the busy season when the schools are off.
It was good to know that the majority of people we spoke to have been at this hotel on several occasions which surely is the sign of a good deal.
Travel operator: 2cantravel
Recommended
15 years 5 months ago
this hotel was outside the resort of fuengirola but you can get a bus to the resort outside the hotel the hotel is a bit dated but clean but the pool area was littered with plastic cups and straws from the all inclusive bar also for the most of the time there was only one serving, food was below average with not much choice as for the drinks they were above average just.entertainment well below average apart for the bingo with a prize of 50 euro for a line and 270 euro for a full house. if you are looking for a peaceful holiday i would give this hotel a miss as it is geared up for families, the pool area was noisy as was the entermainments hall.if you want some peace vacate to the gardens with plenty of sunbeds for all
Travel operator: globespan
15 years 7 months ago
We have just returned after spending a week at this hotel. I would like to warn anybody who is thinking of renting a safe deposit box to be very careful as We had 60 euros stolen. I counted the money in the afternoon because we were going to Gibraltar the next day, and, in the evening when I went to get money there was 60 euros missing. When I reported it to the manager he said no one can access the safe without the code you put in and a member of our party must have taken it. I was the only person who knew the code and when speaking to another holidaymaker he told me how they can access the safe without your code, because it had happened to him in a different hotel, so please be careful. We will not be returning to this hotel.
Travel operator: DIRECT HOLIDAYS
Recommended
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