76 Reviews
Traveller Rating
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Excellent29
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Very Good33
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Good9
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel is spotless(and I am fussy!!)
The food was outstanding, always hot and a great selection to suit even the fussiest of people.
The town and beach were only a 10 minute walk.
All staff were exellent, including all the waiters!!
Entertainment was a bit tired, but the reps were great!
We would go back at the drop of a hat!!
Travel operator: thomson
I would just like to add that the sunbed problem is being dealt with by Thomson reps in circulating warning letters to rooms, apparently issuing warnings at breakfast and physically removing 'reserved' towels after 30 mins. Great news especially after watching the 9:00am rush from our room (was like a very fast walking competition - very entertaining!). Once you have your sunbed, the hotel offer sunbed pads for 2 euros a day.
Israel the hotel entertainer was absolutely brilliant and I looked forward to his Aqua Gym/Aerobics every morning.
Also the hotel supermarket is excellent but it would be helpful if opening hours could be extended (9:00-3:00 Tuesday-Saturday and 9:00-12:00 Sunday). There's also an excellent Spar on the way to the smaller beach if you manage to find it.
Travel operator: Portland Direct
Standard of rooms seemed to vary, ours was a tad shabby (holes in the blankets, cig burns in the chair). Maid service was quite good however and towels changed daily if required.
Hotel food was not as we expected after reading the reviews before we went on holiday. We were half board - breakfast was o.k with a large choice for both us and the kids, but the dinner was a bit of a let down. The kids (who granted can be fussy, but I feel are a fairly normal age 7 and 4) were completely sick of chips by the end of a fortnight. I unfortunately got food poisoning and spent four days in the room (two doctors visits) and then one day in hospital on a drip and antibiotics.
Choice of food in the evening was repetitive and not kept warm enough on the hotplates.
Getting a sunbed was great entertainment, and some people looked like they had trained for it like an Olympic event.
Evening entertainment was very good for the kids and they particularly loved Israel who was excellent.
Staff were friendly, but I don't think we would visit this hotel again.
Nearly forgot, case was completely trashed when arriving at Reus Airport and left open - make sure you secure your cases as baggage handlers not very careful.
Weather very good. Hope this helps.
Travel operator: Thomson
When we arrived I was imediately impressed by the marble floors and the cleanines of the reception area. This continued all the way through the hotel with immaculate rooms with maid service every day, the entertainment lounge/bar downstairs was very large and also clean and tidy with very friendly bar staff.
Thomson reps were great fun and our kids loved the shows and the dances that the reps had them doing every night Israel the hotels entertainer was a great comedy act and kept everyone entntertained.
My family and I were self catering but chose to eat in the hotels restaurant a couple of times it was very clean with plenty of choice and tasty meals all around we wish we had gone half board.
Travel operator: PORTLAND DIRECT
Only one day was overcast but we all found things to do especially as it wasn't raining.
The apartment was extremely clean and the maids were most helpful and understood your every need. Clean towels were provided when you asked and they cleaned the room from top to bottom every day.
Room had a view onto the balcony with facilities to hang your wet clothes.
Entertainment was brilliant, especially Israel who works for the hotel itself - very nice man and excellent with kids. My niece who is 2 loved learning the dances at his Junior Disco.
Food was fantastic but beware, all diets go out of the window when you see the huge selection of food to choose from.
The Reps knew exactly what they were talking about and arranged your transport to the various parks.
Bar was excellent less than
Travel operator: Thomson
Lets hope he's there next year.
Food quality is exceptional and includes everything your kids love at home.
Highly recommended for a relaxing holiday that caters for all members of the family.
Travel operator: Thomson
I found the entertainment in the evening geared more for the children than the adults though. The rooms were very spacious and cleaned everyday. The food was very good and catered for the fussiest of eaters.
The theme park was not too overcrowded but it was early in the season. If you are thinking of going there this summer I would recommend you book your tickets in the U.K there is a good offer on 14days for the price of 3 then you can go as often as you like.
We would definately come back to this hotel again.
Travel operator: thomson super family
Travel operator: thompson
The entertainment was good although tompsons could have done more it seemeed to be left to the hotel staff to organise things. The only downside to the holiday was the pool!!!!!!
I came away feeling more stressed than when we went WHY? because you have to set your alarm every morning to try to get a sunbed, if you have a lie in dont bother going to the pool, because you wont get a bed. Typical Brits. This has to stop because its not fair on families who struggle to get up early, appart from that its a good hotel.
Travel operator: Thomsons
The hotel is a good choice for families it has 3 kids clubs with plenty of activities, kids play area, big swimming pool with lifeguards & an indoor pool.
The evening entertainment was quite good & also had a mini disco for the little ones.
The hotels location is a bit out of the way which is not a problem as it is 10-15 minute walk to the beach, 10 minutes walk to the shops & bars & if you are feeling fit 20-30 minute walk to Port Aventura theme park.
I would definitely return to Salou & the Avenida.
Travel operator: thomson
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