80 Reviews
Traveller Rating
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Excellent27
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Very Good38
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Good12
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The early morning sunbed scramble that seemed to start around 8:30am was amusing more than annoying and was watched from our balcony most mornings, we ALWAYS found some beds to lie or sit on regardless of the time we arrived at the pool :-).
Leaky air con when we first arrived, promptly attended to though and it gave no further problems throughout... There is a hole in the ceiling that it had dripped through though :-/.
Inclined to agree with other reports about noise, just about everything from neighbouring apartments could be heard, showers, curtains being drawn, etc., etc.
We were self catering but we succumbed to temptation and had a couple of breakfasts at the hotel, at 8
Travel operator: My Travel
We spoke to people who have returned year after year to this hotel so they must love it!
If you have a 2 year old who can only go to the Parks at certain time of the day, if you love having music blasting until 11:30 p.m. every night (while trying to get a child to sleep & remembedr this is a family hotel)!!! If you don't mind people running up and down the corridor at 1:00 a.m screaming and shouting all night then you will love this hotel!!!
We were half board, some of the food was nice. That's all I will say.
The staff at the hotel are lovely and helpful.
Travel operator: My Travel
We arrived at the hotel at 9am and was told that we could not get into our room until 2pm not helpful when you are travelling with a young child and baby who have been up since 1am! The hotel staff were extremely unhelpful with regard to this and despite the fact that our baby was screaming because he was hungry and our room was clean and ready for occupation they still refused to allow us into the room until 2pm. They actually stood and looked at the crowd of people and kept looking at their watches until it was exactly 2pm before they would hand out any keys! Come 2pm the entire reception area to the hotel was crowded with people waiting for their rooms and you then had to endure another hour long wait to get keys. There were no trolleys available to take your luggage up and the lifts were so small that if you had more that two suitcases you would not fit in the lift with them!
We was lucky enough to get a quiet room and did not have a problem with people running up and down the corridors of banging doors etc.
The rooms were cleaned daily although not all of the maids were particularly happy about doing their job.
The swimming pools were nice and clean but because it was such a busy hotel they were crowded and getting a sunbed around the pool was difficult although they were packed away during the night to prevent people putting their towels out at 2am.
I do not understand the complaints about food posted by other reviews. There was a huge choice of breakfast cereals, toast, full english, croissants and fruit. Dinners were good although my only moan would be the selection of vegetables was not very good any they generally only had one per night.
A small distance from the hotel there is a sandy bay area and the public transport to other resorts is good a readily available.
If you are looking for a good value family holiday then overall this is a good hotel.
Travel operator: Airtours
Hotel food was brilliant for adults always plenty of choice, could have done with a bit more choice of british style food for kids.
Hotel location was excellent, just right for a family with young children, only a short walk to find a few bars which had childrens rides outside them.
The hotel staff (Spanish) I found to be very Helpful and the people in reception spoke English to a good standard.
I did find that the British tour company reps were only helpful if they were taking your money, we had problems with missing luggage and they just werent helpful at all!!!
Travel operator: my travel
I cannot fault this hotel as everything was great for us, especially the kids entertainment, Nicole, Heidi and Jameila were all outstanding at there jobs and the kids were kept busy for most of the day in various activities going on.
The hotel is in cap salou, which is quite a small place but we had no problems getting to salou centre using buses that run past the hotel itself.
Just would like to say to anyone who is thinking of staying here then go for it, its great.....
Travel operator: MYTRAVEL
We arrived in the evening and got to or room with no problems, we were happy to find what we got maybe a little niggle was the fact we had 4 adults and two kids in one room but that's a booking problem not the hotels. We were very pleased with the rooms on appearance and cleanliness. The beds were two queen size per room which we found great after we stuck them together.
The first morning we went to the buffet for breakfast, I think off the top of my head it was around 6 Euro's per adult. The choice was great so we all found something to suit. The only other time we used the restaurant was for a meal, I wasn't as keen on this visit, I guess it was partly due to the fact we got in very close to closing and the buffet had been lying for a bit. The food on this occasion wasn't as great but still fine.
The bar was a little pricey but the staff were great though do be prepared to tip as they always expect it. The lounge was great, very modern and nice to sit in. The entertainment was decent not the worst but could have been better some nights, this may have been the fact it was not in mid or high season. Plenty to do for the kids, a football park and a good size playpark, also a soft play area. The choice of two pools for adults was great and one for kids was right next to the larger pool.
Going to the centre of Salou was easy a bus outside every 30 mins, the average price of a taxi one way was around 8 Euro's.
It was great apartments that we would be more than happy to return to, we are actually starting to plan something for next year back to Salou and we hope to return here if possible.
Travel operator: Barrhead Travel
The apartment itself was immaculate, and of an extremely high standard. It is possibly the best we have stayed in and have travelled extensively abroad for a number of years. Kitchen was fully equipped with fridge, microwave, toaster and kettle and even supplied tea towels! The bathroom was again scrupulously clean and was much bigger than average. The bedroom had two Queen beds and loads of storage space. A real plus was free use of the safe in the apartment, they could so easily make money on this but don
Travel operator: Airtours
The place was really clean, apartment was big and had loads of storage space. Although self catering we ate in the restaraunt. Breakfast 6 euro for adults and 3 for children, dinner 10 euro adult 5 for children both buffet style,plenty to choose from and very nice.
The location was good between Salou and La Pineda a nice walk to both or the bus stops just at the entrance to the hotel.
The entertainment for the children and adults was brilliant, started at 10.30 until 1.00, then again from 3.00-5.00 childrens disco started 8.30-9.00 then some evenings they had childrens entertainment until 10.00 then the entertainment staff took the children to watch a film until 11.00pm they were fantastic with the children.
You also got a free safe in your room which was very good and staff were very helpful when my daughter had been pressing the safe buttons and it had to be reset by a member of staff(oops).
A welcome pack was also recieved at check in which was good milk, t-bags etc.
Travel operator: direct holidays
Breakfasts were great with lots to choose from a full english breakfast to pancakes or croissants. Dinners were great the first week but we found them a bit repetative the second week with not much selection.
Being half board we did not expect to pay for drinks at dinner and you could not order a hot drink at all with your meal.
The entertainment was great for families but for any one else there was nowhere in the hotel to go just for a quiet drink or to relax without having to stay in your room.
In your room it says you have Sky TV but it is only BBC World news, and Eurosport that are English channels and they went off after storms in our second week.
I would probably go back to this hotel but not in the near future.
Travel operator: My Travel
Travel operator: airtours
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