80 Reviews
Traveller Rating
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Excellent27
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Very Good38
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Good12
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Hotel was absolutely fantastic!!! Very clean (the cleaners even go around dusting the plants with wet cloths) unbelievable!
The food... well what can I say after reading some reviews about the food in the hotel before going, I was a little concerned because everyone seemed to be un satisfied with the food sometimes mentioning alot of carrots, even for breakfast.
But no.. Breakfast was superb offering, cereal, hot buffet (sausages varying from day to day) eggs, bacon (Spanish), omelette's croissants you name it it was there!
The food was excellent, start with soup, and then they had a varied selection of meat and potatoes from day to day. Although the salad didn't vary too much. Then you could have pudding, I didn't tend to because I would be too bloated to enjoy the following San Miguel(s)!
The Hotel has very friendly and helpful staff...and the entertainment crew are great especially with children!!! Infact the entertainment crew were even getting us out in the night after their work because it isn't often they find people our age there. Entertainment in the hotel was superb for children!! not so good for adults. All the entertainment would stop at 11 o'clock so if you wanted a nice drink with some entertainment afterwards you would have to go into main Salou (10 mins by bus) or down to one of the local bars in Cap Salou.
It is a shame really because the hotel had an adult bar open till 2 every night it was a shame they didn't have any entertainment on there!
Hotel location, we knew before we went we were a bit out of the way, but to be honest it is not bad at all with the 24 hour local buses. Would be brilliant if this hotel was picked up and moved closer to Salou itself!
BUT if you are around our age group and looking for a mad holiday I wouldn't recommend this hotel as it is full of couples, families, and old couples!
Me and my mate don't mind this you see, we don't want mad holidays otherwise we would go on an 18-30. But we did tend to mind when we would come in at night not being that loud at all and then getting a complaint from our neighbours the next day through the reps! Maybe this was because we were put in a block full of the old couples.. so really it was inevitable that someone would complain.. but there really was no reason for the complaint!
Also if you are young like us, everyone seems to stare at you haha! think that is because they think why the hell are they here? they should be partying in Ibiza or something? The reason we went to Salou was to go to Port Aventura theme park!! Also there's a water park and it is close to Barcelona.. so there is plenty to do which was why we went here!! It is absolutely superb!!! Well recommended!!!
I would definitely stay in this hotel again so be warned neighbours! I have a feeling the couple who complained were looking for some reason to get moved tho because our view from the veranda was terrible, so I think they were looking for a complaint so they had an excuse to get a better view! but it didn't work because we didn't give them any further reasons to complain because we are quiet lads anyway!
Anyway if you are going here or looking at going here I fully recommend it to everyone!
Travel operator: Direct Holidays / My Travel
The location is ideal, as it is really quiet for famillies but plenty to do for kids - although did notice that some of the kids activities stopped about 5pm and didn't start again until 9.30pm?
The appartment we stayed in was excellent and really clean. The balcony was huge and had table, chairs and a large air dryer for towels etc.
Travel operator: Direct Holidays
I went on my own with 3 children 14 yr old... 13yr old. And a 10 yr old.... They had a blast and enjoyed every minute of it. The complex is so safe and I didn't mind them doing their own thing. There was a life-guard by the pool at all times.
We were on a self catering basis and the room was excellent and the air con was just great. The apartment was well equipped i.e. microwave, 2 ring cooker (not that I cooked) fridge, safe and even a hairdryer in the bathroom. The balcony was large and furnished with table and chairs. Also a clothes horse (large) to dry off the towels etc.
I would defo return it was amazing. If you
Travel operator: airtours
Room
We stopped half board and paid for a family room. The room was tiny 2 single beds and 2 camp beds squashed in leaving no floor space. Only 2 chairs on balcony and you were not allowed any more (complaint in the post). The bathroom was a decent size and plenty of towels. Mini fridge was better than expected and before you pay the 3 euros a day check if you can open it as ours opened without the key so saved us 42 euros for the fortnight. Basic maid service every day.
Food
Thought the breakfast were lovely, full cooked breakfast every day, cereals, pancakes, omelettes, fresh fruit, cakes etc. Were not impressed with the evening meals and we have had a lot better in 4* hotels before. Lots of food which did not go together, sometimes lots of choice for the kids, sometimes nothing. Ate out a few times the 2nd week but it only cost about
Travel operator: Airtours
I would recommend it to any family wanting a quality break, spotless rooms cleaned every day, staff were fantastic, food great variety, and entertainment staff were five star, they never let up day or night and they always had time for the kids.
The evening entertainment was fantastic, I would definitely go back again, I forgot the waiters (Camereros') brilliant.
Travel operator: direct holidays
Hotel was clean maids in everyday.
Entertainment was very cheesey but they did try their best I suppose but not good enough they were miming everything even when they were talking.
Some of the staff very friendly but a few were not, service with a smile goes a long way
I wouldn't use this hotel again.
Travel operator: Direct Holidays
The staff couldn't have been more pleasant if they tried. Although we had to wait a while to get our rooms the hotel staff told us we could leave our bags in a locker area and head to the pool if we wanted.
The pools were really nice and a lovely temperature especially when your too warm and just want to cool down. From day 1 the entertainment team were fantastic. They never passed without saying hello or asking you did you want to join in with the activities they were doing. And all the male entertainers were good looking as well :) The shows they put on for us at night were brilliant - well worth watching. As for kids - they will love it no matter what age. There's so much for them to do , they'll always be occupied. The rooms were a nice size and were cleaned every day by the hotel maids. They had a/c , sliderobes, hairdryer, t.v, fridge, safe and phone. The balcony was a good size also.
In the hotel there is a supermarket which has everything you'd need but there is also another larger supermarket just as you leave the hotel grounds.
Cap Salou has quite a few pubs and restaurants but if your looking for good nightlife head into Salou which is only about 5 mins away in a taxi and only costing about 6 euros or the bus is even cheaper and the stop is right outside the hotel.
This hotel was amazing and as soon as I came back I booked to go the following month. That's how much I enjoyed it. You don't even need to leave the hotel as there is so much to do. I would recommend this hotel to ANYONE! As I don't think any where else in the Costa Dorada could compare to it. This hotel gets full marks from me.
Travel operator: airtours
The nine entertainers were amazing. The shows they performed were brilliant fun. My children aged 13, 11 and 9 had a fantastic time those guys couldn't do enough for the children. All the people staying there said the same.
Hotel staff are very friendly and the appartments are beautiful. You do have to be up early to get a bed by the pool but that happens everywhere abroad. Cap Salou is lovely and the resturants where great.
We would definitely go back to this hotel and rate it 10/10. Hotel is in great location and the little cove beaches really are pretty.
Travel operator: direct holidays
The rooms were immaculate and the air conditioning was a real treat in the stuffy heat.
Breakfast was your usual bacon, eggs, sausage, etc or continental and dinners quite varied with good choice for kids {7and10} in junior buffet.
Main resort Salou, the great Port Aventura, La Pineda very short bus ride from hotel and cheap.
Entertainment at nights very family co-ordinated and junior club in mornings 4 to 8 years were enjoyed by both our kids.
All in all a brilliant family holiday and will definitely be considering return trip.
Travel operator: airtours
Good entertainment on at night for all.
The roof is the best place to go if you looking a bit of peace.
The drink was expensive however we found a shop which sold smiff vodka at 9.75euros down in salou with us having a pool view we could sit and watch the entertaiment from our room.
I'm considering a return trip next year.
Travel operator: my travel
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