117 Reviews
Traveller Rating
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Excellent19
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Very Good42
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Good26
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Average20
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Poor10
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 3 months ago
Was not looking forward to going to this hotel after reading recent reviews and in fact tried to change the hotel a few days before but we were glad we did'nt.
This is definitely a hotel for families with children and as we had kids from age three - fourteen it was an ideal family hotel.
Yes, the rooms were very, very small and this was probably the biggest down side to the hotel, but they were clean on arrival and cleaned every day.
The food was very good and there was a large choice at every meal time. Something for everyone!!
The bar in the evening did get busy and you could only get two drinks at a time but generally we queued for 5-10 minutes at the most.
The drinks are definitely not watered down (as they are with some all-inclusives)as my sister and I lost two days of our holiday with a hangover!!!!
There are two pools and the areas are very small. Sunbeds are limited so you do have to be up and queueing for a sunbed before 9 am.
The staff are very friendly and the entertainment staff were really good and worked very hard.
Typical shows i.e flamenco, magic shows, magicians, kids disco etc all things the kids loved.
This is definitely a hotel for families with children and as we had kids from age three - fourteen it was an ideal family hotel.
Yes, the rooms were very, very small and this was probably the biggest down side to the hotel, but they were clean on arrival and cleaned every day.
The food was very good and there was a large choice at every meal time. Something for everyone!!
The bar in the evening did get busy and you could only get two drinks at a time but generally we queued for 5-10 minutes at the most.
The drinks are definitely not watered down (as they are with some all-inclusives)as my sister and I lost two days of our holiday with a hangover!!!!
There are two pools and the areas are very small. Sunbeds are limited so you do have to be up and queueing for a sunbed before 9 am.
The staff are very friendly and the entertainment staff were really good and worked very hard.
Typical shows i.e flamenco, magic shows, magicians, kids disco etc all things the kids loved.
Travel operator: Fleetway Travel
Recommended
18 years 3 months ago
We arrived at the hotel to be informed that our room was not ready.
This was not a problem we went into the bar area and turned and walked straight out it was dirty and our shoes were sticking to the floor. We then went a walk and returned after a couple of hours, I then asked if the room was ready and the man on reception started to shout at me that they were not liable to have the rooms ready for guests on arrival. I then explained that we had checked in earlier, he then cooled down and apologised.
We then went up to our room which was so small we ended up living out of our suit cases. Not only that but we were greeted by bare wires hanging out of the air conditioning.
We reported this and nothing was done about it. When my partner got up to adjust the air con he got an electric shock..This could have easily been my 5 year old.
The pool was dirty and there was never a free sun lounger. The hotel was a nightmare from beginning to end.
I can safety say we will NOT be returning.
This was not a problem we went into the bar area and turned and walked straight out it was dirty and our shoes were sticking to the floor. We then went a walk and returned after a couple of hours, I then asked if the room was ready and the man on reception started to shout at me that they were not liable to have the rooms ready for guests on arrival. I then explained that we had checked in earlier, he then cooled down and apologised.
We then went up to our room which was so small we ended up living out of our suit cases. Not only that but we were greeted by bare wires hanging out of the air conditioning.
We reported this and nothing was done about it. When my partner got up to adjust the air con he got an electric shock..This could have easily been my 5 year old.
The pool was dirty and there was never a free sun lounger. The hotel was a nightmare from beginning to end.
I can safety say we will NOT be returning.
Travel operator: Direct holidays
18 years 3 months ago
We have recently come back from the Villamarina and were more than happy with what we received. Generally we can agree 100% with the previous comments from "Ms Julie Doyle" as we think for the money it is great value (if you want 5* then go and pay for it).
As we were a couple we had been given a double room, it was a bit on the small side due to the hotel design the room was sharing a lift. But if you are a family obviously you wouldn't get one of these rooms.
I thought the selection at meal times were excellent and there wasn't a meal where I didn't go hungry, also if you do have children they do provide ice cream all day for them and the snack bar (burgers, pizza, hot dogs, chips) is open from 12-6pm.
If you don't like children then I wouldn't recommend coming here as there were a lot and I think they obviously were drinking a lot of fizzy drinks because they were bouncing off every wall. We on the other hand found that that was part of the entertainment as they were crazy.
The bar did get fairly busy but you got served fairly quickly, I do advise now that they were pretty strict on the 2 drinks policy and some people weren't very happy. When you stop to think why they do it then you will realise thats how you are served so quick.
Overall we were very happy with our holiday and would come back again.
If you go then get down to Portaventura make sure you get a Budweiser cup then you can use this in the bar for your drinks.
As we were a couple we had been given a double room, it was a bit on the small side due to the hotel design the room was sharing a lift. But if you are a family obviously you wouldn't get one of these rooms.
I thought the selection at meal times were excellent and there wasn't a meal where I didn't go hungry, also if you do have children they do provide ice cream all day for them and the snack bar (burgers, pizza, hot dogs, chips) is open from 12-6pm.
If you don't like children then I wouldn't recommend coming here as there were a lot and I think they obviously were drinking a lot of fizzy drinks because they were bouncing off every wall. We on the other hand found that that was part of the entertainment as they were crazy.
The bar did get fairly busy but you got served fairly quickly, I do advise now that they were pretty strict on the 2 drinks policy and some people weren't very happy. When you stop to think why they do it then you will realise thats how you are served so quick.
Overall we were very happy with our holiday and would come back again.
If you go then get down to Portaventura make sure you get a Budweiser cup then you can use this in the bar for your drinks.
Travel operator: fleetway travel
Recommended
18 years 3 months ago
We have just been back from the Villamarina and we have had our best holiday ever.
The hotel is very clean, the food is wonderful (I think I have some weight on now). The entertainment is very varied.
The best thing of the Villamarina hotel is the staff. All the staff are very friendly and helpful. I don't know how can they cop with some miserable customers.
There is a great atmosphere in the hotel. You can feel that all the staff get along great and they transmit that to you. It is like a big family and they make you feel as part of the family as well. The "big mother" of the family is Eva, the hotel manager. She is very professional and looks after everyone, both staff and customers. She is a very young lady and she never stops. You always get to see her. If you don't know is because you have not stayed in Villamarina hotel. By the way she is also gorgeous (like a top model, believe me!!).
I would like to thank Eva and her staff for the best holiday ever.
The hotel is very clean, the food is wonderful (I think I have some weight on now). The entertainment is very varied.
The best thing of the Villamarina hotel is the staff. All the staff are very friendly and helpful. I don't know how can they cop with some miserable customers.
There is a great atmosphere in the hotel. You can feel that all the staff get along great and they transmit that to you. It is like a big family and they make you feel as part of the family as well. The "big mother" of the family is Eva, the hotel manager. She is very professional and looks after everyone, both staff and customers. She is a very young lady and she never stops. You always get to see her. If you don't know is because you have not stayed in Villamarina hotel. By the way she is also gorgeous (like a top model, believe me!!).
I would like to thank Eva and her staff for the best holiday ever.
Travel operator: Fleetway Travel
Recommended
18 years 3 months ago
My family consisted of me and my 3 sons and my mum and dad. We stayed here school holidays 2 years ago we were crammed into 1 apartment across the road from the hotel so 6 people waiting for the bathroom was a total nightmare. Day 2 and if by magic my earrings disappeared from the bedside table in which I complained to the manageress this was a total waste of time as she did naff all. This put a dampers onto the already crap time we was having at this so called 3 star hotel.
Watch out for 1 particular barman who thought he'd try and come onto me and blocked my path as I walked through the fire exit very scary and put me about all holiday.
All in all if you,ve booked this holiday proceed with caution.
Watch out for 1 particular barman who thought he'd try and come onto me and blocked my path as I walked through the fire exit very scary and put me about all holiday.
All in all if you,ve booked this holiday proceed with caution.
Travel operator: alpha rooms
18 years 4 months ago
Just returned tonight from Villa Marina.
Staff their could not do any more for you. Cleaners,bar staff are all excellant however best of all is the Entertainment Team: Frosty,Laura,Hayley,Emma,Vicky and Geezer - what a team!!! There is something for everyone.
Eva - manager is always available if needed.
Food - is excellant.
Sunbeds are limited.
Hotel is about 15-20 minutes from beach.
Only negative - Enterainment team would benifit from better equipment ie. new dartboard.
Staff their could not do any more for you. Cleaners,bar staff are all excellant however best of all is the Entertainment Team: Frosty,Laura,Hayley,Emma,Vicky and Geezer - what a team!!! There is something for everyone.
Eva - manager is always available if needed.
Food - is excellant.
Sunbeds are limited.
Hotel is about 15-20 minutes from beach.
Only negative - Enterainment team would benifit from better equipment ie. new dartboard.
Travel operator: My Travel
Recommended
18 years 4 months ago
The hotel was much better than we hoped for after reading some of the other reviews. the rooms where small but adequate and very clean (you only need somewhere to sleep and wash.
The entertainment was fantastic, we could not have asked for more not only for the children but for adults also there was something for all the family.
The hotel staff and entertainments team all work extermely hard and must be congratulated for the effort they put in to ensure that everything runs smoothly.
We never had to que for a meal and there was always a freshly laid table available as the staff are very good at ensuring that this is the case and there was a good varity of meals to choose from all the time - we never had the same mean twice.
Eva the hotel manager is amazing - she never stops
All where disappointed that the holiday came to an end and would deffinatley consider returning to Salou and the Villamarina club.
Congratulation to all for making Villamarina a good place for families to stay.
The entertainment was fantastic, we could not have asked for more not only for the children but for adults also there was something for all the family.
The hotel staff and entertainments team all work extermely hard and must be congratulated for the effort they put in to ensure that everything runs smoothly.
We never had to que for a meal and there was always a freshly laid table available as the staff are very good at ensuring that this is the case and there was a good varity of meals to choose from all the time - we never had the same mean twice.
Eva the hotel manager is amazing - she never stops
All where disappointed that the holiday came to an end and would deffinatley consider returning to Salou and the Villamarina club.
Congratulation to all for making Villamarina a good place for families to stay.
Travel operator: Direct Holidays
Recommended
18 years 4 months ago
Just back from staying at the Villamarina club. On arrival at hotel this appeared an old building. Check in was very quick, staff friendly.
On arriving at room found it to be very small (3 beds in room)with not enough storage space for a family, very basic. Sink was in bedroom as bathroom to small and no room for one. Balcony was a major disappointment as there was only room to stand on it.
Pool space was certainly not big enough to accommodate amount of guests and many queued from 8am just to get sunbeds (pool area did not open till 9, closing at 7pm).
Location poor as there was a good 20 mins walk to beach, longer to new Salou.
Food not too bad although became very repetitive.
Hotel staff were friendly enough although found it disturbing to have security guards to close the bar at midnight and clear the terrace by 12.30am. Drinks at bar where limited to two per person, not good if you had kids. Queues good be very busy.
Entertainment staff tried their best but equipment was limited and entertainment became stagnant. Overall I would not visit this hotel again.
This was a first attempt at all inclusive and was very disappointed as I spent more time out with the hotel than at it.
On arriving at room found it to be very small (3 beds in room)with not enough storage space for a family, very basic. Sink was in bedroom as bathroom to small and no room for one. Balcony was a major disappointment as there was only room to stand on it.
Pool space was certainly not big enough to accommodate amount of guests and many queued from 8am just to get sunbeds (pool area did not open till 9, closing at 7pm).
Location poor as there was a good 20 mins walk to beach, longer to new Salou.
Food not too bad although became very repetitive.
Hotel staff were friendly enough although found it disturbing to have security guards to close the bar at midnight and clear the terrace by 12.30am. Drinks at bar where limited to two per person, not good if you had kids. Queues good be very busy.
Entertainment staff tried their best but equipment was limited and entertainment became stagnant. Overall I would not visit this hotel again.
This was a first attempt at all inclusive and was very disappointed as I spent more time out with the hotel than at it.
Travel operator: direct holidays
18 years 4 months ago
Just home from villa Marina (a week early) than expected. Found hotel to be old and grubby staff not very helpful, the air con is a joke, the rooms you couldn't swing a cat in, wash hand basin in living area, the balcony is the smallest I have ever seen.
The food here is awful and very repetitive, the kids run riot here, don't go here for a quiet holiday.
Hope you can stick the sun because there are not any sun parasols at all in the complex.
This for us was a hotel from hell and we can definitely say we won't be back to it.
Salou is a great place just a pity we stayed in bad hotel.
The food here is awful and very repetitive, the kids run riot here, don't go here for a quiet holiday.
Hope you can stick the sun because there are not any sun parasols at all in the complex.
This for us was a hotel from hell and we can definitely say we won't be back to it.
Salou is a great place just a pity we stayed in bad hotel.
Travel operator: airtours
18 years 4 months ago
We stayed at the hotel Villamarina we arrived at the hotel at 09.30 in the morning did not get keys till 12.30 in the afternoon thats when our nightmare started. In our room there was 4 beds, there was no space for our clothes we lived out of suitcases for the full week. The air con was a joke the balcony was so small my 9 year old was the only one who could stand on it. We had to sleep with the balcony door open at night as their was no air con eaten alive with mosquito's kept complaining to hotel staff about air con they kept saying it was getting looked at which was lies this went on for a week. Finally handyman did come to look at air con left socket with bare wires hanging from wall I complained to Eva the manageress she came had a look said she was sorry she would get it fixed.
Now for the pool the sun beds are dirty don't think they have been washed from the day the hotel opened. On our last day we were at the pool human stool came up from the drain.
The food is horrible and as for all inclusive when you go to the bar for a drink they only give you 2 at a time how is that any good for a family of four not only that you have to wait in a que also the drinks were in paper cups.
If anybody has booked this hotel I would think before going, I read reports before I went thought well it has been refurbished it can't be that bad but believe me it is .
Now for the pool the sun beds are dirty don't think they have been washed from the day the hotel opened. On our last day we were at the pool human stool came up from the drain.
The food is horrible and as for all inclusive when you go to the bar for a drink they only give you 2 at a time how is that any good for a family of four not only that you have to wait in a que also the drinks were in paper cups.
If anybody has booked this hotel I would think before going, I read reports before I went thought well it has been refurbished it can't be that bad but believe me it is .
Travel operator: airtours
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