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Golden Soviva Hotel

16 of 17 hotels in Port el Kantaoui

3 out of 5 from 71 reviews
4 stars

71 Reviews

Traveller Rating

  • Excellent
    4
  • Very Good
    18
  • Good
    18
  • Average
    11
  • Poor
    13

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Mark C
17 years 2 months ago
I have just returned from a holiday to Tunisia after going to the Golden Soviva with 9 family members.

7 within the first week had food poisoning from eating in restaurant number 2 and had to have injections and treatement, which was at a cost of
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Travel operator: Mytravel

Kim
17 years 3 months ago
i think that the hotel was ok but it was my 6 time going to Tunisia and it had changed sooooo much the staff were amazing especially dalinda and amel i miss them soooooooooooooooooooo much i would go back again but it would only be to see the animation team the food was not amazing but it was ok the hotel its self is brill so i am hoping to go back next year cant wait

but i must say that it is a family holiday so i would advise if you are looking for a quiet holiday then i would go somewhere else
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Travel operator: my travel

Recommended
Roberts
17 years 5 months ago
As there were 12 of us in total in 5 rooms, we found all of the rooms to be very clean,spacious with everything in that you might need, including fridge,hair dryer, shower, bath, TV with sky news, telephone and a large balcony.

The beds were large and comfy. The rooms were cleaned daily and fresh towels.

There was lots of choice of food, hot and cold, the only negative would be the ammount of people in the dining room.
The hotel staff were lovely and very accomodating.

The location was fine 5 mins walk from the beach where you can eat and drink as much as you wanted all day in the snack bar.

The lads on the beach were lovely and very good at there job, making sure everybody was safe.

We would definitely go here again.
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Travel operator: panarama

Recommended
Greg
17 years 8 months ago
My comments mirror what has been said by others about this hotel.

One thing also to consider is the outside pool is not heated. This is not a problem say from May onwards but in the April when we were there it was FREEZING.

The beach was very dirty and well fertilized by the donkey and camel rides. The entertainment was very poor and if you are all inclusive you are reluctant to find alternative entertainment because you will have to pay for your drinks else where.

It seems there has been no improvement in the entertainment since 2004 therefore it looks as if the management have no plans to improve it in the near future. But overall this hotel has a sort of rough charm about it and I would go back if the price was good and around about the October time.
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Travel operator: thomas cook

Recommended
ROGERS FAMILY
18 years 2 months ago
I stayed at this hotel in Sep 06.

I read the reports before I went to Tunisia and went with an open mind. However the GOLDEN SOVIVA not a good choice.

The food is the worst thing always the same thing and always cold more like a hospatial than what you would expected from a all inclusive holiday.

The rooms wre ok but we had broken shower that never was fixed along with other problems like the patio door wouldnt lock.

The entertainment was poor, it was just the kids in the hotel doing shows each night.

The all inclusive is not very good you have to wait until all the paying guest have had there drinks before ypu get severed and then only 2 drinks at a time. There is only 1 resturant to eat in and 2 bars where you can get drinks if you are all inclusive.

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Travel operator: FAMILY

D K
18 years 3 months ago
Stayed at the Golden Soviva in Tunisia. The moment I walked into the reception with its grubby chairs and small reception area I had a feeling it wasnt quite what I wished it to be.

We were given a room which overlooked a dirty white roof and pipework and the bathroom was grubby and dirty. We asked to be moved and they did not agree at first but agreed later in the day to show us another room. The bathroom was much nicer and the view a little better. We decided from then on we would make the most of the holiday and not moan any further.

We had a wander around the hotel grounds and the pool area was extremely busy and you couldnt put a pin between the people in the pool area.

We decided to eat that evening but the staff serving the food were rude and ignorant and the food undesirable so we decided we would eat outside of the hotel from then onwards.

We did not spend anytime around the pool, as it was impossible to get a sunbed so we spent everyday at the beach which was pleasant enough with good watersports and a restaurant.

We also went on the Sahara trip which is highly recommended and was a great adventure. Although it is a very long coach trip and very tiring, its well worth it.

We did eat one more night at the restaurant after a tiring Sahara Trip, but they even reserve the tables as well as the sunbeds.

We had a great holiday, because we made the most of a bad situation and spent lovely evenings in the Port at Kantaoui which has some good restaurants and a nice harbour.

Would I return, absolutely not. Would I recommend this hotel, please dont go there. I am sure there are much better hotels in the area as I have been told by friends and colleagues who have visited Tunisia previously.

We booked the holiday through Med Hotels, although the rep was very friendly, he did not give us any information regarding airport procedures. Make sure you take a pen to complete the visitation cards. Med Hotels reps give you very little information so beware.
Bon Voyage
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Travel operator: med hotels

Paul & Yvette
18 years 3 months ago
Hotel Soviva was dirty, the shower smelt like a drain
and the shower head was held on by a hair band, when you turned it on you had to get water pressure right to get wet. We complained and got some kid round to fix it and I ended up having to show him what to do, but that did not stop him standing there like a lemon waiting for a tip, he did not get one.

The sat TV which is promised on the internet page is only foreign, they did have sky news so I asked about this and they said if you pay 5 dinars a day you would receive Carlton and BBC 1 so I gave her ten for two days and got back to the room and it was not on I rang reception and another woman told me that they did not receive these stations and never have done which basically summed up most of the Tunisians I bumped in to, they lie to get money period.

The food was inedible so I ended up going into the port to the best restaurant in the area the Mediterranean for the whole family with drinks it was
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Travel operator: Med Hotels

Carly, Kelly, Hannah
18 years 3 months ago
We arrived at the hotel at around 2am on the Monday morning and were shown to our first room by torchlight! Within 10 minutes my friend was heaving as the room smelt like a public urinal.

We asked to change rooms and half an hour later, were escorted in the dark to our second room! This one didn't smell, but the toilet didn't work, the shower didn't work and wasnt attached to the wall, and our pool view that we had paid for was a brick wall with some lovely steel pipes!!! There was no TV, hairdryer, fridge, stool, glasses as had been advertised and only one plug in the room....not good for 3 girls!!

We complained again and got moved in the morning to another room (still in the clothes we travelled in!) the room was OK but we weren't told we had to pay for the TV, fridge, hairdryer etc.

You had to queue up twice for drinks which took around 20 Min's and could only get 2 drinks at a time...not great when there's three of you! Also the drinks came out of plastic bottles which had no lids so they were always flat!!
The food was horrendous and the entertainment was shocking!!!

It was by far the worst hotel I have ever been to, please do not go especially if you have kids!!
If you are in the resort though, check out a show called The Changing Ladies...its brilliant
The food was
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Travel operator: Sunmaster

Lisa And Julian
18 years 4 months ago
On arrival we were allocated our room which was dirty the toilet smelled like a mans public toilet and the handles were hanging of the doors. The patio doors did not lock bearing in mind we were on the ground floor overlooking the pool so anyone could have jumped over the balcony. We were there half an hour before we were moved.

This was the worst all inclusive holiday we have been on the drinks were limited in choice they were flat and warm at the pool and they filled bottles from the machine which was then pored onto glasses for the guests. We were treated like second class because we were all inclusive the half board guests had better selection and their drinks came in bottles.

The dining room our first week was like a cattle market no clean tables couldn't find any cutlery food was repetitive and tasteless. The second week there had been so many complaints they moved all the English people into a separate dining room which was an improvement but the food was the same.

The hotel was five minutes from the beach but once we went as the beach was dirty. The pool area was clean and the children enjoyed the slides.

The staff were pleasant but I felt they couldn't manage the number of people staying it was just too much we had to form lines to get food and drinks around the pool.

The children enjoyed the entertainment but the adults were bored to death.
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Travel operator: Med Hotels

18 years 4 months ago
We have been to this hotel many times and would certainly go again.

When we arrived, the staff was very friendly and made two of our friends who havent been before very welcome.

The hotel was very clean and our rooms where in excellent condition. The food was very good and the rest of my party enjoyed it.

The location of the hotel isnt very good because you had to either walk, get a taxi or get a tuk tuk which I think where excellent to get to any of shops or resorts. There were some shops across the road from the hotel which where good and they where very friendly.

The staff in the hotel were very friendly and welcoming to us and made us feel at home. We made some good friends with the staff and stay in touch with them.

The entertainment was rubbish this year it was very boring. We spent most of our nights sat in the bar or going to other hotels to watch their entertainment.
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Travel operator: aspro

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