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Golden Soviva Hotel

16 of 17 hotels in Port el Kantaoui

3 out of 5 from 71 reviews
4 stars

71 Reviews

Traveller Rating

  • Excellent
    4
  • Very Good
    18
  • Good
    18
  • Average
    11
  • Poor
    13

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Phil & Catherine
19 years 9 months ago
Having read some of the other reviews of this hotel I was quite anxious to be going there! Whilst we had a great time while we were there, mainly because our expectation was so low, but also helped by the fact that we were fortunate to meet likeminded individuals that made the best of the situation.

There were a number of items that didn't impress us, however...

1. All Inclusive Status - we were 'entitled' to use just 1 bar, with 1 waiter serving. You were only allowed 2 drinks per person to be ordered at a time and the only drinks available were local beer (2% Alc.) poured out of a bottle into a small glass. They wouldn't give you the full bottle which meant you spent most of your time queuing for drinks!
Red, White or Rose wine, A couintreau (SP?) type spirit, a Fig Brandy or a sherry type drink.

2. Cleanliness - Whilst the room didn't have any huge problems with it, it could have done with a thorough cleaning, very dusty, rubbish under the bed etc...

3. Food - Eggs seem to be the order of the day. They are everywhere! Omelettes, pancakes, fried, scrambled etc. That said we didn't have a problem once finding something that we wanted to eat.

4. Location - The hotel is situated approx 3km from PEK Harbour. Short taxi ride will cost approx 3 - 4 TD. It Cost approx 18 - 20 TD for the taxi each way from the Airport at Monastir.

5. Hotel staff - On the whole they were OK. The Bar staff looked like they didn't want to be there and begrudgingly gave you a drink (only to the rules though!)

6. Entertainment - The actual evening entertainment for adults was poor to say the least, Kids Disco was Ok but the same tunes in the same order every night!
The entertainment team were fantastic though and bent over backwards to try and organise things which involved as many people as possible.

7. Visit again? No - There were other hotels that were better located and better maintained that I may be tempted to try, but it would have to be a bargain to get me back to Tunisia.
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Travel operator: On The Beach

Phyllis Moreley
19 years 10 months ago
After reading some poor reviews we found the hotel quite acceptable.

Entertainment was minimal but as there were so few guests at this time of year it was to be expected.

The outdoor pool for the Golden Soviva was heated (steam visible in the mornings).

The hotel staff were very helpful. Due to a bout of bronchitis a doctor was required and they arranged the visit within the hour and the treatment received was first class.

The TV in the rooms only has BBC world news a film or video channel would have been appreciated. The rooms lacked tea or coffee making facilities although there was a refrigerator for keeping drinks cold.
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Travel operator: Med Hotels

Recommended
Hannaford
20 years 1 month ago
Second visit to this hotel this year, some of the animation team had changed however they were still very good at their jobs. Have to say a big thankyou to Aymen, Rio,Ahmed,Abid, Nadia and the rest of the crew too many to mention, they made our holiday. The staff in the restaurant and bars were excellent,efficient and friendly, only ever had to order drink once as they remember your face and order.Weather was beautiful and pool area was very clean and well maintained by all pool staff. Would recommend this holiday to anyone.
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Travel operator: Panaroma

Recommended
Gena
20 years 1 month ago
I enjoyed our family holday to the Golden Soviva.
I found that the hotel was very clean and towels were cahnged regulary. There where no problems with the room,we never used it as much as we went out a lot.

The food was lovely my children loved the chocolate pancakes and the yummy omelettes. We found our self going up and down for more as it was set as a buffet. There was a whole range of food.

The location was very good and the hotel had its own beach wich was very beautiful with nice water and lovley sand (the kids loved it)

The staff were very kind and went out of there way to make our holiday great they were very kind to the children and seem to have a smile on there face all the time.

The entertainment was good but the kiddys disco did get a bit annoying after a couple of days the songs were exactly the same everyday (but the kids loved it), but there were other thing on afterwards wich were sometime ranther funny.

The pool was great as it was very large, you share the pool with the hotel Soviva next door but this dosent mater because its so big. The slides were great it took the kids a while to get me down them but they were good fun.

The only problem was you werent allowed to take food and drink from the shops outside the hotel so we found ourselfs smuggling them in under our towels or bags.

I enjoyed this holiday very much an would go there again.beforew we went we were very worried about what it would be like because of all the negative comments but me and my family loved it and will be going back for longer in the very near future.
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Travel operator: travel care

Recommended
Chris G
20 years 2 months ago
Having researched a little about the Golden Soviva hotel we were in two minds as to whether we had made the right decision. However on reaching the hotel we were pleasantly surprised by the initial look of the hotel, maybe not the grandest in the area but certainly very pleasant.

The room was very spacious and very clean. All the furniture was in excellent condition although not the softest of beds. Quite often I find the cleanliness of the bathroom to be the best overall indicator and on this score the Golden Soviva passed with flying colours.

The food, although plentiful and with plenty of variety did sometimes get a bit boring and was quite often a little bland. However if your an egg lover, you're in for a treat. Everything was obviously made from scratch with very little use of packet or pre-prepaired ingredients. Even the baked beans were homemade (although not necessarily recommended.

The Hotel is situated at the far end of the resort about 40 minutes walk to the marina. This is not a problem as taxis are very cheap.

The Beach is also only a few minutes away and makes for a lovely walk to the marina.

The Staff at the Soviva complex were without exception very friendly and eager to please. It was nice to see so many staff with permanent smiles.

The down side for me was the entertainment put on by the animation team, basically I thought it was awful but maybe I was missing something because many seemed to enjoy it. It seemed to consist of the most dreadful slapstick sketches and singing stupid songs.

I must say one of the highlights of this hotel was the pool which was much larger than your average hotel pool and perfectly clean. The water slide was also a lot of fun.

Overall The Golden Soviva surpassed my expectations and I would certainly visit again at some point.
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Travel operator: Airtours

Recommended
J Cooper
20 years 2 months ago
Just got back from this hotel. Although we enjoyed the holiday we would not return to this hotel due to the location and lack of entertainment.

Staff were very friendly and helpful and rooms were kept clean. We were over looking the pool but the pool didn't get any sun on it all day so was a bit dismal and we were unable to sit and enjoy the balcony as we were overlooked too much.

Spent 2 days in bed with what I believe was food poisoning which cost me 105 Tunisian dinars (about
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Travel operator: Airtours

L. Cobb
20 years 2 months ago
The worst holiday I have ever had.

We stayed at the Golden Soviva, room 1048. This room was filthy - cobwebs around the room, underneath the bed looked as though it hadn't been cleaned for about 2 months. There was a fridge and telly in the room, but only one plug socket. The fridge was full of water and the door shut - subsequently it smelt mouldy. The bedside tables had a glass covering, one had a corner missing and sharp glass was sticking out. The airconditioning dials had been snapped off so we were unable to change settings.

Now the bathroom - black mould all around the bath edges and the tiles. The shower dials were missing, so you had to guess hot/cold. One light never worked as there was evidence of a leak up above, although we did try to get it fixed. All wall fittings hung off the walls. The surface around the sink was cracked and broken and the tap dripped constantly. There was also cobwebs around the bathroom. The toilet was constantly blocked.

Apparently the sheets should have been changed twice a week and the towels daily. Our sheets were changed once in the 14 days we were there and that was 3 days before we came home. If we hung the towels up after use, they never got changed.

The food was absolutely awful - we lived on soup, chips and melon for 2 weeks. The restaurant wasn't very clean at all. About 2/3 of the holidaymakers went down with food poisoning.

Entertainment - nil. If you had kids then I guess it was acceptable. The Animation Team were good with the kids, but nothing for adults. Nothing to do at all in the evenings.

It was like a Hi-de-Hi holiday camp in the sun.

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Travel operator: Panorama

Amy Jacques
20 years 2 months ago
I stayed in hotel soviva, I thought it was nice and our rooms were always kept really tidy. The food was nice but I would of preferred it if they served Tunisian food not European food. The location was ok not great but I thought it was fine were it was. The hotel staff were lovely they were always friendly. The entertainment was a bit silly it was mostly for kids.
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Travel operator: first choice

Recommended
Fiona
20 years 3 months ago
I went with my family to hotel Soviva in August 2004 and I really cannot understand why people say this hotel is awful.

Cleanliness - the rooms are cleaned every day and yes a couple of times I was in the room for some reason or another and the maids would come back once I had left (and I know they were cleaned because I am a very messy person.) They even folded my brothers night clothes in an incredible way he was very pleased and felt very special.

The cleaners would also not enter the room if you asked them and were always polite asking me how my holiday was going even though it was obvious they did not speak English well. I found this very comforting.

Food - okay yes, I'm a fussy eater so there was not much I would eat and sometimes the food would taste a bit funny (cold etc) but my family are ones to try new things and thoroughly enjoyed the food and the different things available. Although for me and my brother there was also the ever so under rated chips, spaghetti and rice etc.

Location - I didn
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Travel operator: first choice

Recommended
Kaya And Emily
20 years 3 months ago
The best hotel and the best holiday in our life. The Entertainment team really nice. THE BEST EVER!!!!!!!! We never got bored. Can't wait till next year.
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Travel operator: first choice

Recommended

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