This is the first time we have gone all inclusive and if it wasn't for family we met there saying this was the worst they have ever been too we would never do it again.

Our room was very basic the mini bar in the room was a fridge. The food was disgusting it was cold and the same everyday near enough I can't look at rice anymore.

You are about 30min walk from the Marina which you get delightful smells of sewage. Most of the hotel staff are quite friendly.

The Entertainment was pathetic the sound system kept going off. I will definately not be going to this hotel again.

Both myself and my husband were ill with stomach upsets and the drinks from the bar are flat and warm and no ice cream for the kids.

Stayed at the Golden Soviva hotel.

Everyone in our party were happy with their rooms,the maid service was very good always had clean towels.

The food was rather bland but they did try to cater for us brits.

The staff were friendly,but the entertainment wasn't up to much especially of an evening.

The pool area and slides were fantastic the kid's loved it as well as the adults.

The only real complaint we had was the wrist bands we wore as all inclusive guests were useless you had to have them scanned every time you wanted a drink they never worked in the 2wk we were there we had at least 30 wrist bands between us,also you had to queue at the one beer pump in the main bar for the whole hotel for ages and then could only get flat beer 2 drinks at a time.

Port el Kantaoui harbour was lovely try the Med resteraunt, expensive but worth it.

In our opinion this hotel wrote the book on how to limit AI guests. You got very small cups and had to queue for ages in evening to get a drink, so after a while we would sooner go thirsty than to queue up, you got flat coke. On one occasion when staff thought I was paying they opened a brand new bottle of coca-cola in a big cup but when I informed them I was AI they took coke off me and replaced it with draught coke in a small cup.

We expected a lot more considering it was 4 star. Although towels were changed almost daily. On several occasions the bottom sheet was thrown on the tops of beds and the room was never swept.

The location was fairly good about five minutes from local port.

The staff were generally very nice.

The entertainment was by far the worst we have seen the kids entertainment was always the same, went on for about 1hr 30 and then the adult entertainment was a series of dance routines. After a couple of nights of this we went out most nights. They played bingo which cost 5 dinars (

This is the worst hotel known to man,I had food poisoning for 12 days out of 14!

The bar staff renewed the plastic drinking cups, I had a cooked beetle in my breakfast! The tv didn't work until 2 days before we came home. The mini bar was a fridge(empty),had to get up at 6.00am to get a sunbed.

The entertainment was the same night after night, had a Tunisian wedding(the managers daughter) that nobody was informed about.

If you want a nice holiday stay as far away from this hotel as possible, but if you like food poisoning, dirty hotel rooms, entertainment thats like having your teeth pulled and food you wouldn't feed a dog, then this is the place for you!

As for been in a four star hotel, I THINK NOT!!!!!!

We booked 2 seperate rooms and were given a family room.

All inclusive was rubbish, drinks were warm and flat and in plastic cups, you have to queue up for ages, were treat badly because we were all inclusive, as the waiters did not recieve any tips!!!! Had to go everyday to reception for water vouchers.

Talking about cleanliness it was disgusting. Room was not swept for 2 weeks, bed only changed once, after we had complained about this, you need a step-ladder to get into the bath, no toilet rolls, we had to go to reception for these or steal them off the trolleys which left lying around.

They only had 1 cloth which they used for benches, dressing table, toilet, sink, and bath, with no disinfectant. The maids took a liking to my husband's lynx deorodant, which I had to hide from them. The mini-bar was an empty fridge. TV did not work at all. Light in entrance to room, not working, we reported it and to my knowledge it is still not repaired. And don't even get me started on the stuff the call FOOD! Was cold, covered in flies, lost 2 days out of my holiday because I was so ill.

Saw a waiter handling food with his bare hands, but when it was the manager's daughters wedding they all had gloves on. DO NOT EAT THIS FOOD!!!!

Hotel location was rubbish had to get taxi anywhere you wanted to go. Hotel staff, some ok, some very arrogant.

Saw a waiter take plastic cup, have a drink out of it and then replace it back onto the pile UNWASHED!!!!!! Dirty horrible little man. Entertainment, ok if you have kids with you, not non-existent for adults.


I nor any of my friends or family would ever visit this hotel (Fawlty Towers) again !!!!! It should be renamed Golden Survivor.

This hotel is by far one of the best hotels I have stayed in, in a long time. We have stayed at other Tunisian hotels before and the entertainment was rubbish but this beat them all.

The hotel was very clean and was always tidy, there was always a cleaner around and they were very friendly with you and stopped and had a talk with you, even though they didn't speak much english they did they best.

The cleaner we had for our rooms were pregnant she was so lovely!

The location of the hotel wasn't too bad the beach was only a 3 minute walk if you out of the back of the hotel, they was alway a taxi outside the hotel if you wanted to go anywhere and they were very cheap or cheap as chips there say it.

If you do visit this hotel becareful of the busues has if you travel on them in the mornig when it is market day you could end up sitting near a chicken like we did!

The staff at the hotel were very friendly and couldn't do enough for you they were brill,the food was ok but some nights i just had pancakes they were the best thing that they did.

The entetainment was brill every night, the kids loved it but the kids entertainment got abit boring because it was the same every night and the animation team (that is what the enterainment team where called) were brill their always talked to you and where always up for a laugh with you.

On our last day we got a bit tearful and exchaned address and e-mail address with some of the staff.

yes I would defo visit this hotel again, in fact we have just booked it for next july for 3 weeks!

My friend Michelle and I stayed at this hotel. We booked a twin room but were given a double. The first room we were given the light didn't work. The 2nd room was a double and the 3rd room was a filthy pit. I asked for the sheets to be changed and fresh sheets put on which was never done. I even wiped make up all over the sheet so they could see the dirt but that made no difference.

In the end I threw all the bedding and the filthy disgusting mats out of the room. I was suffering severly from Aathma attacks as the room was so filthy.
Towel rails hanging off walls etc.


Complained to the manager and to the rep but no joy. The rep just apologised and said he knew what it was like.

I would never go back to this stinking hovel again.
Tunisia was fantastic I would return but to a clean hotel.

As for 4 star this hotel doesnt deserve any stars...its a disgrace.

The hotel is situated near the heavy traffic street, so the noise will harm you until approx. 2 a.m. if you have room situated to the street.

Clean hotel without cockroaches, but 3 star, not 4, good standard, old furniture. We were in room 3004.

Be aware that acclimatization is on only from approx. 20.6. To approx. 10.9.

Weather pretty good but I expected better for the start of the June, in the evening sometimes sweater was a must.

Food is probably the best thing in this hotel if you have AI; all is served in nearby Soviva Club. Continental good taste, no experiments, excellent cakes. Bad thing was the reservation system with card for tables and long queues due to huge crowds of people in hotel.

Pools clean and good, slide excellent, kid place perfect.

Sea approx. 10 min walk, beach untidy, at sea on the ground grasses, water sometimes dirty, enough warm for swimming. Beach bar sufficient, but confused when ordering more items at one time.

Be careful when entering restaurant for snacks aside pool, some rude waiter (name I remember) burn my wife hand with pizza.

Well overall it was good holiday, the cost for 4 adult approx. 2000 Euro including air ticket and AI, but next time we will sure travel to Tunis, but another hotel and place.

All inclusive a bit disappointing due to the drinks situation. You could only get 2 drinks per visit to the bar at a time so if you are a family of four it was a bit inconvenient. A choice of 3 spirits only and 1 weak lager in very small glasses! Soft drinks for kids ok in plastic cups, coffee was good!

Bar staff very ignorant because we were all inclusive they knew they would get little or no tips which doesn't go down well. Busy times around the bar 1 staff serving very slow, not good! Felt a leper with an all inclusive wrist band, had to go for food and drink at specific bars, sit at specific tables for meals and got sick of being treated badly by staff because of the tips situation.

Golden Soviva better than the attached Soviva, spoke to Soviva holiday makers and they said their hotel rooms were dirty and shabby, supposed to be a 3 star but the said more 2 star. Our hotel the Golden was rated at 4 star but expect a 3 star. It was ok and clean enough but nothing special.

Food we thought was excellent could have been a little warmer but found plenty of things to eat for 2 weeks, We have stayed in lots of hotels 1 star to 5 star but we thought the food in the Soviva was one of the best we have ever had.

Location of the hotel was not too great the surrounding area was grotty and we didnt feel safe walking out at night so if we went anywhere it was a taxi ride which were plentiful and safe'ish and cheap. 5 mins walk to beach and 40 min pleasent stroll along beach to main resort marina.

Hotel staff we found not too good at the bars everywhere else around the hotel ok, restraunt staff good and quite friendly.

Entertainment was excellent the animation team were fantastic they worked so hard and the shows they put on most nights were top notch. Remember though this is mainly a family hotel and thus entertainment geared for them. We enjoyed the music around the pool all day which obviously wouldnt appeal to all.The pool area is nice and the water slides and pool itself were brilliant.

Would we go back again? We don't usually go back anywhere but maybe if this came up again as cheap as chips then who knows. We paid

Having got a 'last minute deal' to chill out and relax in Tunisia, I was expecting plenty of sun, beach and pool. Unfortunately the sun only appeared for two days, which meant that the pools could not be used and the beach adjacent to the hotel was 'uncomfortable!'.

The staff at the Golden Soviva were fantastic, although I believe they are ruled by a rod of iron (they were very friendly but soon returned to their stations when Mr. Manager appeared).

I found the room clean, and that was as much as I can say.

Although there looked to be a big choice of menu, I found the food repative and bland. I ate in the main port most of the time.

Although it was the beginning of the season, the entertainment was extremely poor. 1 'nightclub / bar' which had a maximum of 10 people in there at any one time! For families (especially those with young children), there was nothing to do during the day (bearing in mind we had poor weather) and possible even less on an evening.